Menu
Days Inn Customer Service Phone, Email, Contacts

Days Inn
reviews & complaints

www.daysinn.com
www.daysinn.com

Learn how the rating is calculated

1.2 753 Reviews

Days Inn Complaints Summary

41 Resolved
711 Unresolved
Our verdict: If considering services from Days Inn with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for Days Inn has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Days Inn. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Days Inn reviews & complaints 753

Filter reviews by rating
5
1 review
4
0 review
3
0 review
2
0 review
1
0 review
Sort by:

Newest Days Inn reviews & complaints

ComplaintsBoard
R
1:22 pm EDT

Days Inn didn't clean. stinky bathroom and unfriendly employee

It was a terrible experience ! ... I will never go back to your hotel chain ! We stayed 2 nights on October 27 and 28, 2017. in "Days Inn Suites South Gate, CA" Reservation Number: [protected]

- They never cleaned the room during the 2 days! We went out and came back very late and it was when we realized that I did not clean the room all day! dirty towels, full garbage cans, sheets and unmade beds. Horrible!

- The bathroom was very urine stinky and there was a plague of black ants!

- The front desk lady was very unfriendly. When we went to have some breakfast at 9:05 am there was no bread and I asked if I she could bring more and he answered me: NO because breakfast it will closed at 9:30 I can not believe it! There were 25 minutes to finish the breakfast time! and she turned off the lights. She was Very Unfriendly.

It was a Terrible experience that we had! I need my money back!

Ricardo Velazquez
Cell +[protected]

Read full review of Days Inn
Hide full review
ComplaintsBoard
H
12:41 am EDT

Days Inn illegal room

My room was missing electrical outlet covers, no electricity in the walls period so the lamps and clock wouldn't work, there was zero internet ( he said to hook up to whoever?), blood and thick dust on walls, NO baseboards just open HOLES... actual FOOD lying on floors, red Mildew in tolit and shower head. Black mold on ceiling tile. I paid 90. Desk man Afghan and next Afghanistan customers paid 48. I asked about it and he ignored me. They advertise area for dogs and he said small patch of grass. When I went; huge pile busted TVs covered area... I am retired usaf Girl. Took shower and slept sitting up. Left and went to sleep at a gas station. Scary and dangerous.

Read full review of Days Inn
Hide full review
ComplaintsBoard
K
5:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Days Inn days inn roanoke va

Hi, we arrived to the days inn Roanoke VA and it was filthy. There was a long line at the desk of people processing refunds. We were told that although we ordered a nonsmoking room there was only smoking rooms available. The man at the front desk said there were maintenance issues, the keys didn't work, the rooms hadn't been cleaned, and there was a man on the third floor walking around with a gun shouting at bystanders. Basically, the man at the front desk should have called the police but he was a very shady fellow named same I believe and didn't warn us about the safety issues even though we were traveling with 2 young toddlers. We asked for a refund and instead of processing our refund he gave us an address for another dirty hotel called the Knights inn Roanoke and said we could stay there instead. However we didn't want to stay there so basically we still need a refund. We booked through Priceline who called them to try to process a refund but the person they talked to said a refund was unwarranted.

Read full review of Days Inn and 1 comment
Update by Kiwarrior11
Nov 01, 2017 11:55 am EDT

No, we didn't stay.

Hide full review
1 comment
Add a comment
P
P
pobarjenkins
Minneapolis, US
Nov 01, 2017 12:04 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Did you end up staying at the original hotel or did you go elsewhere? If you ended up staying there then it is likely you will not get a refund.

ComplaintsBoard
M
1:13 am EDT

Days Inn check in for reservations

My name is Marquis Johnson. And another customer trying to get in a room reserved is Princess Collins. We've both been sitting in the lobby for almost two hours if not more. There has been no desk person at the desk since we've been here. I'm extremely disappointed in service and the experience. I'm still here waiting. I've did a review on Google. I've attempted to call the customer service line but it's not reachable due to business hours. I've complained through email on the wydham website. And I've taken pictures and attempted a video showing that there has not been anyone here to assist us and keys are left on desk which probably opens a drawer compartment beside the desk.

Read full review of Days Inn
View 0 more photos
Hide full review
ComplaintsBoard
D
4:36 pm EDT

Days Inn days inn of goldsboro nc 27530

i stayed with this hotel on friday october 27th. at 11pm i was awakened by grandson screaming that something was crawling on the table i turned the light on and roaches where every where. i stayed awake with my grandson all night killing roaches. i made my complaint the still was charged 41.00 for staying . i was never offered to change rooms. i demand a full refund or a free night somewhere else . this was totally unexceptable

Read full review of Days Inn
Hide full review
ComplaintsBoard
A
1:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Days Inn fraud committed by a resident manager at your days inn redwood city, california

On Dec 2016 Crystalline Fame Callangan was introduced to me as a resident manager at Days Inn, Redwood City, California. She claimed she had accumulated and received so much hotel benefits/rewards that she is unable to use. Therefore, for $600.00 I am entitled to 5 nights a month of complimentary stay for a 1 year. She has sold the same benefits to my friends and friends of friends. We are asking for her to return our money and up to this date all we got was promised date after promised date. This woman sold and collected over $6000.00 from us. She obviously committed fraud.

I look forward to a hearing from you soon in regards to this matter and your prompt attention is greatly appreciated.

Read full review of Days Inn and 3 comments
Hide full review
3 comments
Add a comment
M
M
Marina Lopez
REDWOOD CITY, US
May 27, 2022 3:52 pm EDT

Crystalline Fame Callangan is a criminal. She defrauds local charities . Her mother Yasmin is also a fraudster. Please beware of this criminal family.

R
R
Ryap
, US
Nov 28, 2017 5:46 pm EST

Hi Aida,

My friends and I got scammed as well by Fame! She sold us this $500 package where we get X amount of nights to use per year for any Wyndham and sister hotels. It never worked! She gave some excuse on why she couldnt book our rooms last minute and then she asked us to front the booking and she would "pay" us back later, its been months and we haven't got a single dime back! She keeps giving us excuses about her son being sick, and that she is waiting for a check for a property she sold in the Philippines.

RY

P
P
pobarjenkins
Minneapolis, US
Oct 26, 2017 4:10 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

You may need to pursue this legally instead in small claims court. I'm not sure Days Inn can assist you as this sounds like something she was doing of her own accord. I hope you have something in writing to support your case.

ComplaintsBoard
S
12:11 pm EDT

Days Inn poor quality of the room

I stayed in days inn of Bristol Va on 10 21 2017 and it was the worst hotel stay in my life. The room smelled like pure smoke and it was not clean. The carpets were burned. Stains were on the sheets bathroom tub had a ring around it and some kid colored on the hvac unit. I will never stay here ever again. Please give me my money back. Also the curtains were nasty and bugs were in the room from the door being open. The bed behind was also fifthy

Read full review of Days Inn
View 0 more photos
Hide full review
ComplaintsBoard
T
6:47 am EDT

Days Inn dirty fire hazard hotel in overland park kansas

There is a lady staying in room 128 who is a hoarder. Her room is stuffed with boxes, clothes, and even her cat complete with a litter box.
When I saw her room because her door was open to allow her cat to roam in the parking lot, I was concerned. I am a firefighter and that room is a fire hazard. To top it off, I am certain that the hotel staff cannot go in there and clean her room. As a result, there were cockroaches in our room - we were unfortunate to be directly above her. We tried to change rooms but we were told that the hotel was sold out for the next 2 nights.
At checkout, I asked to speak to a manager and the man at the front desk said that the manager wasn't there. I explained the problem to him and EVEN gave him a huge dead cockroach in a cup so he could see for himself. He seemed totally disinterested and then even pretended that he couldn't understand me. I asked him if he could get the manager and he again pretended he couldn't understand me. I plan to report this hotel to the Kansas City Fire Department and Health Department and I am demanding a refund.

Read full review of Days Inn
Hide full review
ComplaintsBoard
J
10:08 pm EDT

Days Inn double charging!!

Reserved a room on 10/23/2017 for one night at a rate with tax of $72.40. When the charge came through on my bank alerts, there were 2 charges of $72.40 made on my debit card. I spoke to the desk clerk from my room and was told I would have to speak to the manager after 8:00am on the following morning. I must be on the road at 6:00am in the morning so this is an impossibility. Also the bathroom in my room was absolutely filthy. This is a disgrace to your business and I will not use your hotel again. I will also be filing a complaint with the Better Business Bureau. My $72.40 overcharge had best be returned immediately. This hotel is located at 1504 East Santa Fe AVE. Grants, New Mexico 87020.
My name and address is:
Jerry D. Weldon
PO Box 812
Aguila, AZ 85320

Read full review of Days Inn
Hide full review
ComplaintsBoard
D
11:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Days Inn days inn

We booked 3rooms together at ground level 3 months ago and paid for them in advance! When we got here yesterday my two sister in laws got rooms on the third floor apart from each other�" one sister in law has very bad knees. Myself I got a room on ground level but the ice, Coke, ice cream machine are at my door. Someone was getting ice at 5AM this morning. I complained to the manager and he informed that a tour bus came in and they have priority!

Read full review of Days Inn
View 0 more photos
Hide full review
ComplaintsBoard
R
4:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Days Inn stolen ipad

I spent one night at Days Inn
Portland East on September 24 2017. I checked out September 25 11am. Received a phone call about 1120am same day telling me Ihad left my Ipad folder at the hotel. I told them that there
was an Ipad in the folder and that I would be back later to pick it up.I came back about 3 hours later. The Ipad folder was produced but no Ipad. I was told that a couple of maids had turned in my folder. I wasn't able to speak to the maids or look at the cameras in the hall.
That was an 800 dollar Ipad that was stolen. The manager Jay was polite but I am very upset at this loss.

Read full review of Days Inn and 1 comment
Hide full review
1 comment
Add a comment
P
P
pobarjenkins
Minneapolis, US
Oct 20, 2017 1:43 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I'm sorry you lost your iPad. You are ultimately responsible for any items you bring with you to the hotel, and they are not legally obligated to assist you in getting it returned. You could contact the police if you wish to really pursue this, but just be aware that the hotel will not be liable.

ComplaintsBoard
K
6:02 pm EDT

Days Inn customer service

I called into Days Inn Madison Heights on 10/16/17 and spoke to a front desk employee named “kayp” supposedly. He was very rude when I asked about a promotion that was supposed to be going on! He told me I had the wrong number & have a nice day. No further info on where to call. He even hung up on me & when I called back twice he picked up the phone & hung it up. Then once I finally got answer, he proceeded to pretend he didn’t just hang up on me. He also lied & told me the manager wasn’t there & then said he was the manager. This all transpired between 6:40 PM-7 PM. I want to speak with the owner ASAP or headquarters to see how this will be handled or it will go further.

Read full review of Days Inn
Hide full review
ComplaintsBoard
C
3:03 pm EDT

Days Inn double charging then adding another charge!!

I stayed at Days Inn Ruthers Glen Va. when I checked out on my way home I checked my account and I was doubled charged. I talked to 3 different people at that Days Inn. It was confirmed I was double charged. I had to wait several days to be credited. The VERY day my account was credited another charge of $20.61 appears. Now I am trying to fiquire our what this is. I am sorry but this has been the most stressful, expensive go fast night I have ever had. I sent an email on the 10-11-17 about the random charge of $20.61 and I have not heard anything back. By using Days Inn with my Wyndham points has been the worst experience I have had with Wyndham! I am not going to give up to get my $20.61 back. The saddest part of it all. We are going back to the amusement park this weekend and would be booking 3 rooms and I am afraid to use Days Inn because of the way all the charges are happening. The hotel was older but it was clean, neat and I felt safe there with my children alone without my husband. Getting irritated and upset to say the least.

Read full review of Days Inn
Hide full review
ComplaintsBoard
K
7:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Days Inn everything

Days inn hillsborough nj. Cigarette holes in bedding. Ripped and stained curtains. Sticky spills not cleaned up on tables. Hair in bathtub... We didnt even bother to use it! Carpets not vacuumed. This is room 116. Forgot my sons photo yearbook. Called right away and turned around. When I got there they said book wasnt there. I told them yes it was. They let me in room and book was laying right on bed where I left it! We weren't about to try and eat anything that came out of this mess of a place!

Read full review of Days Inn
Hide full review
ComplaintsBoard
L
5:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Days Inn hostile dirty hotel

I booked a room in Andrews, TX October 13, 2017. The night before I called to check if I could check in any earlier because I was coming in at 5am. First off when I called I said I had a question he replied with, "What do you want?" Very rude I ignored it. I then told him when I would be coming and if there was anything I could do, and he told me "Yeah come I'll give you a dirty room". I then told him there was no need to be rude. He told me, "I'm answering your damn question." I just hung up and left it. So, I got here at check in time and he was very rude to me and then started yelling at me asking if I was who hung up on him lastnight. I have never felt so uncomfortable staying somewhere and scared. He was so rude. The room I paid $112 for and it's filthy ! Bugs all inside by the door, and it smelt bad. Ironing board stained with nasty stuff. Very nasty room for the price and service I got. Very disappointed.

Read full review of Days Inn
Hide full review
ComplaintsBoard
E
4:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Days Inn unauthorized card charges

I was charged for 152.00 on my master Card without being called about it. In July I stayed at the hotel and apparently a reservation was made. I no longer travel to BC for health reasons and did not realize that there was a room booked for september. I think proper customer service from that Hotel would of been a call to remind me of the reservation. I appears the manager of that hotel long with corporate office is more concerned about money and not customer satisfaction. I have stayed at super 8 hotels for most of my 14 yrs of work and have always been reminded of my reservations. I will NEVER stay with this chain again.
never did they ever say that there would be a charge if i did not show up. Very poor service. If ran my business like that i wouldn't be around for very long.
I am hoping that I see some sort of refund on my card

Read full review of Days Inn
Hide full review
ComplaintsBoard
L
12:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Days Inn bed bugs

Days Inn 280 North 850 East in Lehi, UT
The room I stayed in had bed bugs. It was too late for me to check out and try to find another hotel. The hotel staff at the desk in the evening did not speak very good English and did not understand me when I complained. I ended up sleeping in the bathtub with blankets from my car because that was the only safe place. I ensured none of my belongings were on the floor. I purchased some bed bug spray from WalMart the next day and sprayed my luggage and the trunk of my car. I placed my pajamas in a plastic bag and stopped at a truck stop the next day to launder my clothing that I wore while in the hotel.
I reported the bed bugs to the management the next day and showed them pictures as well. The staff was not very concerned and one member actually told me, "I should have suspected as we had a customer stay who looked to be a drug addict." Clearly, the staff is not aware of how bed bugs are acquired. Phots are included (one of bed bug on the pillow, one of bed bug in lower right corner of headboard, one of where I spent the night).
Laura Esau / 480.688.3929 / [protected]@gmail.com

Read full review of Days Inn
View 0 more photos
Hide full review
ComplaintsBoard
R
12:03 am EDT

Days Inn hotel stay

I don't normally make complaints but thought it was important that the days inn name doesn't get ruined by a unkempt, inhabitable hotel. I checked in and right away notices large stains, missing lightbulbs, lamp shades falling over, cabinet doors half way off its hinges and rusty nails sticking out. I've stained at days inn for many visits and have only had great service... I left to check out and the guy at the front desk stated that he some rooms are inhabitable and that he could get me a different room. I just don't understand why I was put in an inhabitable room. I was refunded my money but was really disappointed. Thank goodness I went early to check in before picking up my mom. We wouldnt have got in until after midnight, and I would have been even more upset. It was at Days Inn San Jose Conventional Center.

Thanks for hearing the complaint. I hope this can get fixed!

Read full review of Days Inn
Hide full review
ComplaintsBoard
C
9:47 pm EDT

Days Inn room

My husband and l got in late on Friday so we went to bed. When we got up in the morning to start our day, this is what we woke up to. Nasty bathroom, gnats in the room, sticky stuff on my nightstand and water stains as well. I sprayed not only the room but the tub as well. As l sprayed the tub you can see the dirt soak up and start running. The phone did not even work

Read full review of Days Inn
View 0 more photos
Hide full review
ComplaintsBoard
V
6:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Days Inn employee

I was sent to Wyoming worland for work sept 16th but I had a family emergency and had to leave early which was on the 18th I had mail coming to me there at days inn. So I informed the office that if my mail comes please return it to sender since I a m leaving early. I was in room 125 the lady that worked there told me when I called to see if the mail came and if they Sent back the mail cuz I haven't received it yet. She said she gave it to one of the employees my mail to send it back to me. I never said it was ok. For her to give my mail to anyone I had money $400 that was in that mail sent to me now it's gone cause she gave my mail to someone else. The company I workef for is champion installs if you like to know. and my number is [protected] my email is [protected]@gmail.com my name is valiri ryan

Read full review of Days Inn
Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Days Inn customer service

Phone numbers

+1 (973) 753-6000 +1 (800) 225-3297 More phone numbers

Website

www.daysinn.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Days Inn?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Days Inn Customer Service. Initial Days Inn complaints should be directed to their team directly. You can find contact details for Days Inn above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Days Inn. Discuss the issues you have had with Days Inn and work with their customer service team to find a resolution.