Days Inn review: horrible manager

I called regarding a charge made to the card, he hung up on me, then I called back and he said it's hard to hear, then when he did hear I explained I would be paying cash upon arrival and asked when would they reverse the charge/authorization and with a very nasty attitude he said in a couple days and there was no way of him knowing if I would be showing up or not. He truly needs training on how to speak to all customers.

I will NEVER make another booking with your establishment.