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CB Hotels and Accommodations Days Inn Complaints #22-41
Days Inn

Days Inn review: cancel 1 night of a 4 night stay due to injury at hotel property

T
Author of the review
1:36 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I booked 4 nights at Days Inn by Wyndham in west Des Moines Iowa at 1258 8th street, West Des Moines IA 50265 from 7/31/23 to 8/4/23. On 8/2/23 I fell at this property and fractured my right ankle in 2 places, I sought medical care and upon returning to the hotel made a report with them indicating what happened. I told the desk person I would be checking out early due to my injury in the morning. When I checked out a day early I was told by the on duty desk person that he couldn't do a refund for the last night of my stay, the manager would have to do that. I contacted the manager by phone about this on 8/5/23 and he refused to credit me $131.04 for the total amount for the 4th night that was booked. I am seeking a refund of $131.04.

Desired outcome: credit me back $131.04

Keywords:
131.04 4th night 50265 7 31 23 8 4 23 8th street booked checked out checking out early contacted credit day early desk person fell fractured hotel injury iowa last night manager medical care morning nights on duty phone places property refund refused report returning right ankle seeking sought stay total amount west des moines west des moines ia wyndham
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  1. Days Inn Contacts

  2. Days Inn phone numbers
    +1 (973) 753-6000
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    Headquarters
    +1 (800) 225-3297
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    33%
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    US/Canada
    +1 (888) 709-4024
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    Para Espanõl
    +1 (800) 441-1618
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    Customer Service
    +1 (844) 405-4141
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  4. Days Inn address
    1 Sylvan Way, Parsippany, Washington, 07054, United States
  5. Days Inn social media
  6. Maria
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    Jul 08, 2026
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Days Inn Category
Days Inn is ranked 16 among 87 companies in the Hotels and Accommodations category
#14 CitizenM Hotels CitizenM Hotels #15 Dolce Vita Dolce Vita #16 Days Inn Days Inn #17 Delaware North Companies Delaware North Companies #18 Preferred Hotels (iPrefer) Preferred Hotels (iPrefer)

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