The owners in the Jamaica New York location as well as the other locations outside of Manhattan are just downright not nice to their customers refusing to take reservations and especially on Friday nights and Saturday nights when it can get quite busy. If there's a large party of like 5 or more people they need to have enough of respect to allow customers to call ahead of time to make reservations because for a party that at 6:30pm for example I will not tolerate having to wait over an hour or more for a table and get stuck eating at 8:00pm when I should be eating at the scheduled time of 6:30pm and they need to seriously change how they treat their customers because it makes me mad when they don't show respect for their customers and make them wait for extended periods of time for a table