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I ordered an Apple refurb laptop. Used Affirm to make payments.
They sent me confirmation of my order and a tracking number.
Order No. #2181185
Fedex Tracking #[protected] shows it was sent to Port St. Lucie, Florida and is awaiting ETA. It was refused.
I live in Carmichael, CA.
This is the writing on the wall for me. I want to cancel my order.
I sent them 5 emails in the last 3 days and I have not received a response.
Affirm is the company to which I will be making payments starting January 22, 2024.
I want to cancel this order before I am stuck with it. In the meantime, FedEx reflects the following:
Processed
In transit
Delivered
DATE TIME LOCATION STATUS
Dec 26 10:59 AM Port ST Lucie, FL, United States Returning package to shipper
Dec 26 8:59 AM Port ST Lucie, FL, United States Delay
Dec 26 8:47 AM Port ST Lucie, FL, United States On FedEx vehicle for delivery
Dec 26 8:40 AM Port ST Lucie, FL, United States At local FedEx facility
Dec 21 8:55 PM Newark, NJ, United States Arrived at FedEx hub
They have pride themselves on the following statement located on their website: "Top-notch support
Amazing customer service team standing by"
Their "Contact Us" link takes you to the following statement:
"Customer Service is our top priority at DailySale!
It's our goal to make your shopping experience fun and easy! If you have any issue regarding a purchase, your account or if you just want to say hi, please contact us and our dedicated support staff will be there to address your concern."
Email us at [protected]@dailysale.com or use the form below.
They fill your inbox with advertisements on a daily basis. But no one has responded to the last 6 emails in the last 3 days. Their topnotch service is a bunch of [censored]. Sad that this is has become the standard for internet companies. Hopefully they get what they got coming to them soon... before they scam many..
Getting spammed with all your "daily deals" and being asked in those emails: "Hi Jesse!
This is Jay from DailySale!
I saw you browsed our website but then left, I am wondering if you had any issues while on our site?
Anyway, you should know that all purchases come with a 30-day return/exchange policy and you can buy with confidence here: https://dailysale.com
Again nothing but [censored].
Claimed loss: Loss of time while I am attempting to reach their "top notch service" that is "standing by". Phone number <span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span> is a joke.
Desired outcome: Give me my money back and compensate me for the WASTED TIME that you have me spending just to cancel this order. If you are a real business. Give your customers a number to call and assist them immediately.
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