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1.1 107 Reviews

DailySale.com Complaints Summary

2 Resolved
94 Unresolved
Our verdict: If considering services from DailySale.com with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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DailySale.com reviews & complaints 107

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Newest DailySale.com reviews & complaints

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N
6:04 pm EDT

DailySale.com CPU was damaged and customer service no where found

These people sold me a piece of garbage and they never sent me a purchase email nor tracking so I did a chargeback.. Finally weeks later the computer shows up, looks like a child drew on it with a mark/knife.

They ended up winning the charge back... The whole time I was trying to contact them and no one ever said anything. I even paid the "$20" more to be able to return it...

Well... They waited literally almost 2 months before I was able to get a hold of them.. Then they said their hands were "tied".

I think this company should have a class action lawsuit put on them for the abuse of their customers... After reading some reviews I notice this happens a lot.

Desired outcome: Lawsuit

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B
Brittney Hochwarth
, US
Mar 02, 2023 4:47 am EST

I agree

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H
5:47 pm EDT
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DailySale.com cell phones

I ordered my cell phones 6 days ago, Oct 28th. I received a tracking number yet when I contact UPS they still have no product to ship to me. They told me they made a shipping label Sunday and here it is Wednesday and still nothing. The company website says products ship within 24-48 hours of being ordered. Well, that's not the case.
Then the website doesn't give you an option to even cancel your order. It says returns then says it will charge you to return it!
I am extremely angry and want my money back. I spent a lot of money for 2 phones and if I'm this disappointed already I can only imagine.
Please help me get this taken are of. The order number is 1796055.
The email used is [protected]@protonmail.com

Desired outcome: I want my money back immediately

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5:55 pm EDT

DailySale.com Gold Chain

Purchased an 18" gold chain on Dailysale as a gift.
Sadly, it broke the first time it was used.
A pic is included below showing the broken necklace
Dailysale refused a refund or exchange.
I requested that the Dailysale Customer Service rep escalate the request and reconsider the claim.
Again, Dailysale refused the request for a refund or exchange.

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J
3:28 am EDT

DailySale.com you sent me the wrong size laptop i orded the SAM SUNG crome color 17 inch ,,,you sent me a small one,,,,,,,please sent me the 17 inch,,

please send me the on i orded please call me at home, [protected], , i waited so long to get this. sam sung 17 inch crome, , ,

THANK YOU, , JACK QUARANTA

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12:10 pm EDT
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DailySale.com refurbished Apple MacBook Pro MD101LL/A CoreI5-8 GB RAM and 500 GB Hard Drive.

On 7/11/21, I purchased from Daily Sale Inc. a refurbished Apple MacBook Pro MD101LL/A CoreI5-8 GB RAM and 500 GB Hard Drive. I spent $479.11, which included 2 yr protection coverage with Clyde Insurance.
Instead, I received 7/15/21 the product with only 4 GB RAM.
The business requested that I return the item, giving me only a $104.90 refund or $114.90 in exchange. In addition, I had to pay all s & h costs. Needless to say, I did not do this and asked them again to send me the item I originally ordered, which was the 8 GB machine w/o any additional cost since I already paid for it. They, in turn, informed me they did not carry the 8 GB machine I originally ordered and what they clearly advertised and only had the 4 GB machine available. You will agree; this is definitely false advertising on their part. The company clearly refused to provide me with a full refund, even during the 30-day refund/exchange period. Bottom line, I will never do business with this company again and highly advise all of you reading this to avoid buying anything from Daily Sale Inc at all costs. This company is a sham and is fraudulent. They need to be shut down at once.

Desired outcome: Full Refund or exchange of my original order of 8 GB machine

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S
1:48 pm EDT

DailySale.com Phone charger

received = then found not usable on an Apple phone.
ONLY Samsung
Order #1614456-2
PLEASE (second request)
Send return authorization (2nd request).
SHELDON RUDIN
3302 AVERY COURT
SOMERSET, NEW JERSEY 08873

[protected]@aol.com

Desired outcome: Return authorization

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5:01 pm EDT
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DailySale.com Item not received

This company claimed that the item has been shipped by simply providing a tracking number. However, according to UPS the package was never received.

Daily sale did not provide a refund upon request (ignoring my emails). Their website claim to have great customer service in reality their customer service is nonexistent. No phone number to call (well actually according to BBB they do, but it hangs up on you immediately). No online chat, and emails take >3 days to reply, with a generic response with no help at all.

Avoid them like the plague! After they take your money they don't care.

Desired outcome: Cancel order and refund

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5:52 pm EST

DailySale.com Product service and refund

On Dec.22 2020 I ordered 2 heater jackets for gifts I ordered 4 x and 1 x adult size. The shipping is advertised as 2-5 days. I did nit get my package until day 50. I was not aware that the products were overseas. I have emailed the company over and over for a refund before and after I got the products, The website states 30 day money back guarantee. I was told they have no control over mail. I understand that but they advertise as if they can, So they are committing fraud. I had a party for 2 male family members with over 100 people there. I did not have the gifts for the 2 guys I was so ashamed I felt so embarrassed. Then when I finally get the jackets they are lucky to be a boys small. Then I was told to start a return I work 12 hours plus a day I do not have time to worry with this, I leave before the Post office opens and get home after they close. I am so upset by this I have had panic attacks because of this. I think this company should triple my money back . Help

Desired outcome: I want triple my money back for the agitation time and embarrassment this has bestowed on me

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8:57 am EDT

DailySale.com Google Chrome

I received the 1xGGL.CHROMECAST-ULTRA today without any instructions, paperwork of any kind. I have questions about it's installation. What's the reason for that?

Desired outcome: I would like some instructions and I also ordered the warranty. I’m unable to connect this device because I don’t know where some of the parts connect to.

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12:57 pm EST

DailySale.com iPad 4

This iPad was left at door. It was in a flimsy box and the item was totally broken.
I paid $236.89 ... and I must return it as it was improperly packaged and smashed.
Daily Sale does Not answer the phone.
Email was sent a few times. No answer.

They claim great customer service...there is NO Customer Service !

David Parrillo
243 Lost Nation Road
E. Fairfield, Vermont 05448
[protected]

Desired outcome: Full refund. Shipping cost covered by DailySale.

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E
7:10 pm EST

DailySale.com iRobot Roomba

i ordered an iRobot roomba-665 SGSEA/070388 for a Christmas gift for my sister opened it up and it doesn't have battery tab and it 'won't charge up and the green light keeps flashing. i wrote them and they won't answer me. i want a 'refund' so i can go to a better place with working appliances that are good. i can't afford to waste money. they should be honest Elizabet5h Fitch 100 South Harrisburg ST. Steelton, PA 17113 [protected]@yahoo.com

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3:33 am EST

DailySale.com iPhone order, no updates or response to email

I have sent several emails and online text messages to their customer support contact. I haven't received any response and it's been 4 days! I'm am furious and want to cancel my order however, I have no way to contact them besides the email listed on the website (they obviously don't check. Here is a copy of my last email sent to customer support earlier today:

This is my final attempt to contact you. I have sent several messages to your customer support team requesting shipment information for order #1526305. I haven't received any response which leads me to believe this order is fraudulent! You basically stole $241!
I am furious at the lack of support or response from your company. I will be submitting a claim for a refund along with a report to the Better Business Bureau.

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C
6:28 pm EST

DailySale.com Email solicitations

When I click on "unsubscribe", the next screen asks for my email address and only offers a "subscribe to our daily newsletter" option.

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8:59 pm EST

DailySale.com Dirty item, never reply and no refund

I bought refurbished item but I received very dirty and chipped heavy used item so I emailed them numerous times regarding return and refund. However, they never reply me.
Also I tried to return process but it needs to $5.00 shipping fee deduction.
I want full refund because it is totally different with their descriptions.
I'm really disappointed with buying at dailysale.com.

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7:40 pm EDT

DailySale.com Non receipt of paisley queen sheets

I have been trying to get a refund as these sheets were paid for in February, 2020, I keep getting emails saying it was delivered. The items delivered wee a wallet and spin brush head cleaner. Now they want shipping information which I do not have.
the sheets were shipped by Fed ex and are now showing a delivery date of may 26th.

Daily Sale says they were shipped by the post office no so. To file a claim with Fed Ex the shipper has to file the claim and they will not do so.
I have a shipment number of [protected] for Order [protected] And the tracking number is 1Z4F511RYW97121218 now via the post office. Please help

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3:02 pm EST

DailySale.com Printer

"Poor customer service / poor item quality / hard to return damaged items"
A D.
2/4/20
I ordered a laptop by mid December that was damaged when it arrived. It took 2 weeks for the RMA to provided via email (no phone support). After returning the laptop immediately and getting certified mail and confirmation (which I paid since they don't cover shipping even on damaged stuff), it took 1 month to get them to reimburse me. I chatted with customer service via their website and all they do is apologize and "I assure you someone will be contacting you soon". They don't contact the Returns group directly; they just send an email which is ridiculous! I will never buy from the scam of company in my life

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6:54 pm EST

DailySale.com Chromebooks

I received junk that was supposed to be chrome books. In December 2019 I ordered 2 of them for my grandchildren as Christmas gifts. One would not turn on at all. The other had the lettered keypads falling off. They would not respond to any of my emails asking for an RMA so I could send them back for a refund. After emailing them multiple times with no response and posting on their Facebook page with no response I reached out to PayPal and opened a case against them. Thank goodness I paid with PayPal. They responded after I got PayPal involved. I finally got an email with the RMA and information on how to send back the products. It has now been 10 days since they received the merchandise back at their warehouse. I still don't have a refund nor confirmation that the refund is being processed. Tomorrow I will escalate this case through the PayPal resolution center and they can deal with these people.

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1:24 pm EST
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DailySale.com Weighted blankets

On November 14, 2019 I ordered 2 60x80 15lb weighted blankets for Christmas gifts. When the recipient called me about them they indicated there was no cover to remove. On the bag, which I have a photo of, indicated that it includes the removable cover. All that I am asking for is the covers for these blankets. I have emailed, Daily sales and trade linker several times and also called trade linker and they said they could not help me because you packaged them. All I am asking for is the covers. I paid with pay pal so they will be contacted if you don't respond.
Thank you. Kathy Eaton

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9:30 pm EST
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DailySale.com Apple ipad2

I bought this as a Christmas present for my granddaughter. She used it once. The second time she used it the screen messed up. Colors were splotchy and faded in and out. We turned it off and turned it back on several times with the same result each time. She is not able to use it. I've never purchased anything from your sight before and do not think I want to try again. Please issue a refund.

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11:03 am EST

DailySale.com Chromebook

I purchased a Chromebook from DailySale in Nov 2019. 1) The description clearly stated that it was a new computer & the condition listed it as brand new. I received a 2013 Chromebook that was very badly scratched with a trackpad that was extremely worn. 2) Even the packaging area of the item description said retail yet it was only wrapped in bubble wrap with no packaging whatsoever. 3) The item didn't even functioning properly. It ran VERY slowly and acted quirky. It has a message that it was no longer supported and couldn't be updated. Plus, the battery wouldn't even hold a charge. The only way to contact the company is through email, so you are at their mercy. I only received a return email after sending multiple requests and, suspiciously, only after mentioning that I had contacted my credit card company over the matter. Customer Service originally offered me a 20% refund in the form of a store credit which was nothing short of an insult considering the problems. I am, in the end, able to obtain a full refund - assuming it actually happens once they receive the item back. However, I feel very strongly that the company should have covered my return shipping since the item was not only misrepresented on the site but didn't even work! However, they refuse. They said that no matter the reason, return shipping is ALWAYS the customer's responsibility. In short, this has been a very bad experience, I ended up paying $12 (return shipping) for nothing but hassle and stress, and I will never buy from DailySale again.

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DailySale.com Customer Reviews Overview

Dailysale.com is an online shopping platform that offers a wide range of products at discounted prices. The website has received positive reviews from customers who appreciate the convenience of shopping from home and the affordable prices. Customers have praised the website for its user-friendly interface, fast shipping, and excellent customer service. The website offers a variety of products, including electronics, home goods, fashion, and beauty products. Customers have also appreciated the daily deals and flash sales that offer even more savings. Overall, Dailysale.com is a reliable and affordable online shopping destination that has received positive reviews from satisfied customers.

Frequently asked questions (FAQ) about DailySale.com

Expand Collapse all
Is DailySale a legitimate online shopping platform?

DailySale is an online retailer offering discounted products, and while it operates as a legitimate business, customer experiences can vary, with some reporting positive experiences and others citing issues with customer service and product quality.

Can I trust DailySale with my personal information?

DailySale uses secure encryption and payment methods, but as with any online retailer, it is essential to exercise caution when sharing personal information.

What is the product quality like on DailySale?

Product quality on DailySale can be inconsistent, with some customers reporting satisfaction with their purchases and others claiming to have received lower-quality or damaged items.

How reliable is DailySale's shipping process?

Shipping times for DailySale can vary depending on the product and destination, with some customers experiencing delays or issues with package tracking.

Are the discounts on DailySale genuine?

DailySale offers discounts on various products, but it is essential to compare prices with other retailers and consider product quality when assessing the value of the discounts.

Does DailySale have a good reputation?

DailySale's reputation is mixed, with both positive and negative customer reviews, making it important to research individual experiences before making a purchase.

What is DailySale's return policy?

DailySale's return policy allows for returns within 30 days of receiving an order, but some customers have reported difficulties when attempting to return items or request refunds.

Are DailySale's customer reviews trustworthy?

Customer reviews for DailySale are mixed, and it is essential to consider multiple sources when evaluating the overall customer experience.

How responsive is DailySale's customer service?

DailySale's customer service has received mixed reviews, with some customers praising the support they received and others expressing frustration with delayed or unhelpful responses.

Is the DailySale website secure?

The DailySale website uses SSL encryption to protect user information, but it is still crucial to exercise caution when shopping online.

Are there any red flags when shopping on DailySale?

Potential red flags when shopping on DailySale include mixed customer reviews, inconsistent product quality, and varying shipping times.

Does DailySale offer a satisfaction guarantee?

DailySale does not specifically mention a satisfaction guarantee, but they do have a return policy in place for customers who are unhappy with their purchases.

How can I avoid potential issues when shopping on DailySale?

To avoid potential issues, research products and reviews, compare prices with other retailers, and exercise caution when sharing personal information.

Are there any hidden fees when shopping on DailySale?

Some customers have reported encountering unexpected fees, such as shipping and handling fees, when shopping on DailySale.

Can I track my order on DailySale?

DailySale provides tracking information for orders, which can be accessed through their website or by contacting customer service.

Does DailySale offer any promotions or discounts?

DailySale occasionally offers promotions and discounts, which can be found on their website or through email newsletters.

Are there alternative websites to DailySale with better reputations?

There are alternative websites, such as Amazon, eBay, and Walmart, that offer discounted products and have more established reputations in the online retail industry.

Is DailySale an environmentally friendly or sustainable company?

DailySale does not explicitly promote itself as an environmentally friendly or sustainable company, so it is essential to consider the impact of the products and the company's practices on the environment.

Do products on DailySale come with warranties or guarantees?

Some products on DailySale may come with warranties or guarantees, but it is important to read product descriptions and contact customer service if you have any questions about specific items.

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Contact DailySale.com customer service

Phone number

+1 (561) 870-0016

Website

www.dailysale.com

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