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Refund of extended warranty still not received after 4 months!!!
Sept 5 2023 ordered TV online from Currys with extended warrenty and delivery paid for by visa, delivered on the 7th and taken back to Currys in Chelmsford as faulty (screen only had horizontal line and no picture. Opted to have a different Tv, arrived home and discovered this one had wrong remote so did not function, returned it on the 8th to discover thi...
Read full review of CurrysPensions
I used to work for Currys and think that I might have a dormant pension.
I worked for the company between 1971 and 1974 in the Uxbridge High Street, Uxbridge Middlesex UK store and need to see if there was a company pension scheme at this time..
I have tried for 2 days now to get a contact number with no luck. The nearest I can get is PO Box number for Sheffield so that I can write a letter.
Amazing to think that this is a tech company with a pension department that does not have phone contact? unbelievable
Desired outcome: A phone conversation with a human being
Confidential Information Hidden: This section contains confidential information visible to verified Currys representatives only. If you are affiliated with Currys, please claim your business to access these details.
Gas cooker/ installation and delivery over £500
I ordered a cooker/ instalation and delivery online 20th dec 2023. The very next day. I completed the online cancellation request. The cooker wasnt as good as I first thought. I highlighted my reasons. No refund, Following week after christmas I contact customer services. Im informed I completed online form correct. Shes sorry. Refund will be asap...
Read full review of CurrysUnit 15 corby retail park the phoenix parkway corby nn17 5dt
My wife and I went into Corby Currys store about 9.45am today to buy a tv. We looked at a few and noticed that there were only one or 2 to view, so we asked a salesthem (I do not want to misgender) so from now on I will refer the staff as them, We were told that they could not have too many tv`s on, due to something about flashing lights and sounds were not...
Read full review of CurrysCooker
Despicable service! Cooker broke - in October (we are now in December). They sent another with fitters to install who decided to play electrician and state it couldn’t be connected with the fuse I have - despite it was a like-for-like, replacing a cooker that has been there for two years! I raise this in store (Nottingham), who send out two different...
Read full review of CurrysReplacement of damaged delivered washing machine
My washing machine arrived on Friday and upon unpackaging the machine. I noticed that it was wobbling, and when I looked at the reason for this, it was bent underneath where the feet are, and damaged to the side, and, and the door wasn’t aligned. so I telephoned your team straight away to be told I would get help within 48 hours. We are now on Sunday and...
Read full review of CurrysItem returned no refund
Order number CUR2229316673
This item was faulty, we waited over a month for it to be repaired and since it's a washing machine that isn't great. Finally we were told it could not be fixes and so was collected on the 14th November, which we needed to arrange
I have had no refund. The case was supposed to be escalated under case number [protected] and I have had no contact
Claimed loss: Cost of washing machine and my time messing about trying to resolve it £1000
Desired outcome: Compensation
proooduct, Apple Air 15m225
I purchased this product on the 16th of November.
I have been told
by the store I purchased it from that I cannot return this product. I have been to
the store 4 times complaining that the machine wont access my password. They have looked at it and supposedly reset it.
Each time I have been back because it doesn't work. It will not recognise my access pass.
I am 75 and in bad health. I have paid £1400 plus insurance and I am not prepared to go back again.
I want my money back and in full. If I do not get a reinburssement. It means I might as well throw this machine away.
Although £1400 is not a lot of money to you or Apple. It took me 18 month to save this money.
The store is reluctant to reimberse my money in Warrington.
I must now insist that I get my money back
Claimed loss: £1658,00 includinnng insurannce
Desired outcome: I want my money back
Samsung TV
I would like to complain about my Samsung television which broke down last week. While watching the BBC iplayer the screen froze and then failed to show any image despite all efforts. I contacted Curry's by phone and was directed to Samsung who informed me that my television was out of warranty. They offered me a significant discount if I purchased a new TV...
Microsoft office 365 subscription
recently I purchased a PC online with Currys and PC World with the bundle of Office 365 McAfee security and Currys iCloud backup. On setting up the computer I tried to remove the silver strip on the back of the Office 365 redeemable voucher to which the number smudged and even some fell off. After contacting Microsoft they advised me to go back to the...
Read full review of CurrysTV installation and purchase of a faulty wall bracket.
September 2022 we purchased an LG 55 inch Tv from you . We also purchased a SANDSTROM wall bracket for £99.99 and paid £150 for installation of the TV on the wall and set up. We have never really been happy with the action of the wall bracket. It was always difficult to move in and out. Now, it is not working properly and it has started to come off of the...
Read full review of CurrysCustomer service
On the Sunday 19th November my son and my myself went to Kingsway Curry’s in Derby to return an item. This was around 2.15 pm and we were dealt by John on customer service. Can I say this person was very rude and confrontational. My son had used his birthday money to buy a very expensive console which was £700. The item was purchased on the 9th November and still under the 28 days return guarantee. According to him if it’s opened we are not entitled to our money back? I have checked with my solicitor and they have informed my that this is incorrect. I am appalled and upset by the treatment I received from your staff. As we were leaving I was a couple of your staff laughing at us. This is unacceptable behaviour and I will be pursuing this matter further
Claimed loss: Dignity, time and money
Desired outcome: Compensation
Delivery of fridge freezer
Order no 7447449662 delivered with two dents in freezer door, immediately, I tried to ring 03445611234 (as advised on the order confirmation) on 3 attempts but was unable to get through at all. Reluctantly, I accepted delivery with 10% discount, this was confirmed by delivery driver, after he contacted Currys. However when they attempted to change the...
Read full review of CurrysTelevision sales service
Robert Renshaw 39 Brown Edge Road, Holts Estate, Oldham, OL4 5QG, Tel: [protected] email [protected]@gmail.com Order Reference Number [protected] from Curry's Elk Mill, Oldham, dated Wednesday 22 November 2023 50" LG television plus installation. Receipts available. I am an old man, 75, and suffer from stress and other medical issues including mobility...
Read full review of CurrysDirect Debit for Samsung phone set up in error
There has been a Direct Debit set up on my account instead of int free buy now pay later , I am being fobbed off on the phone , lady will not give me head-office number or Email address or CEOs name , I am not at all amused. NO-ONE seems to know what to do , Creations say Currys have to cancel the agreement and set us up the correct one and then they will refund me the monies taken , Currys say Creations have to amend it ? i was on the phone for over 3 hours and its still not sorted .. To say we are not happy is a polite way of putting it . WE DO NOT WANT THIS AS A 36 MONTH direct debit agreement with £300 INTEREST .. please get this amended straight away , it is causing a lot of worry and stress which I do not need , I have enough to contend with as my husbands carer .. Awaiting your reply . Regards Hazel & John Hoyle
Desired outcome: Direct Debit agreement canceled , new agreement set up for 12 month interest free credit and monies taken from my bank refunded
Accessing my renewal care & repair plan
Having received a letter from Currys to say that my Care & Repair was due to expire on 24 November, I sat down and filled in the form for renewal. My reference number is G2BM94FE. I received the message that my payment was being processed and it would take 15 seconds. I waited 10 minutes and nothing happened. I rang up the phone number given in your letter...
Read full review of CurrysFail to deliver order
Order CUR2341748916 I am writing to complain about the above order placed on Thursday 9th Nov for a iPhone 15 plus and Apple Watch series 9 all was going well order was confirmed we received a email saying dispatched to DPD for next day delivery ( payed for this) . Friday family eagerly awaiting delivery at allocated time, no knock door bell ring but txt...
Read full review of CurrysCustomer service
We purchased a logik range cooker from currys in march 2023 I was having work being done in the kitchen so got my electrician to put in a cooker switch and install the cooker. In october the fan in the oven started to make a loud noise I called currys repair team which then sent out a technician and told me the fan motor needs replacing but he needed to...
Read full review of CurrysFridge Freezer delivery
Thanks for your order! Here's your receipt Hi Sarah - Thanks for shopping with us. We've attached your receipt for safekeeping. In the meantime, we'll be prepping your order ready for delivery. Order information Order number: CUR2339373559 Order date: [protected]:31 Delivery address: Miss Sarah Brown 24 Jarvis Road - SR8 5EJ PETERLEE United...
Read full review of CurrysDelivery driver demolished my gate and post .
On Thursday evening (2nd November 2023) a large delivery vehicle took a wrong turn and drove down our narrow private road which is a dead end with cars parked. The driver attempted to turn round and in doing so entered my private property and knocked down my gate post and in doing so damaged my gate. I went out on hearing the noise and spoke to the driver...
Read full review of CurrysOverview of Currys complaint handling
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Currys phone numbers+44 344 561 1234+44 344 561 1234Click up if you have successfully reached Currys by calling +44 344 561 1234 phone number 127 127 users reported that they have successfully reached Currys by calling +44 344 561 1234 phone number Click up if you have UNsuccessfully reached Currys by calling +44 344 561 1234 phone number 288 288 users reported that they have UNsuccessfully reached Currys by calling +44 344 561 1234 phone numberCustomer Service+44 344 561 0000+44 344 561 0000Click up if you have successfully reached Currys by calling +44 344 561 0000 phone number 24 24 users reported that they have successfully reached Currys by calling +44 344 561 0000 phone number Click up if you have UNsuccessfully reached Currys by calling +44 344 561 0000 phone number 42 42 users reported that they have UNsuccessfully reached Currys by calling +44 344 561 0000 phone numberSales
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Currys emailscustomer.services@currys.co.uk100%Confidence score: 100%Support
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Currys address1 Portal Way, London, W36RS, United Kingdom
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