Crunch fitness closed during Covid. Naturally I tried to cancel my membership, but as they were closed there was no way to get a hold of them except to try to contact them through their website. I sent them a message to tell them to cancel my membership but they never responded. After a few charges I had enough and put a stop order on the charges at my bank.
Now they have sent me to collections. Despicable.
Desired outcome: Get rid of your outrageous claim against me. You were charging me for a service you weren’t providing, and were not available to reach and did not respond to direct contact via your website to my request to cancel.