Crunch Fitness review: Refund

I had a trainer who I signed up for three months I only got trained twice afterwards everything was done I gotten charged 576$ after cancelling my membership due to ongoing issues I have yet been able to receive any refunds because they refused to give one instead he told me think of it as finance a car just because you aren’t driving it doesn’t mean you don’t pay for it and I found that very upsetting this is truly frustrating because they didn’t explain it and it’s very much a con in very way possible and it’s unfair