I had a free training session I was offered and decided even though expensive to start a personal training. Even though the one I did was free. Once at counter they wrote the contract out, and then said made a mistake and did it again, so I signed twice as many times as I had too. Don't know why but anyway I was told I had 24 hrs to change my mind, I text the personal trainer which is called Alex at the Hillsborough location and he texted me right away it's too late I signed for it and account is something about frozen, not sure what he meant but got no other response when I told him about the 24hrs, I called the [protected] and it keeps ringing. I emailed crunch and hope they won't charge my account except for the monthly membership 28.95. I've been a member for 9 months, I hope I don't have to cancel my membership and go elsewhere, because I like it there, but I am doing everything by the book it's well withing my 24 hrs, I was at gym at 930 am and it's 320pm now, same day. I haven't contacted no one yet to cooperate, but hopefully this will be resolved. Thank you. Ivan Toro crf383615.
Desired outcome: cancel personal training classes