Crunch Fitness review: Payment

I cancelled my account yesterday and I was told to pay $22.50 and I will be all good. it was stated clearly. and now I called to confirm, I was told that on the 28th, another payment will be taken on the 28th of this month. I was just not happy with the fact that I was not told this and then when I complained I was told that ohh most of the people were new which was not a valid response...