We been paying for several months the full access to the gym and other location services within PA.
I decided to attend to another facility and I was denied access, the manager Bryant Moritz at the Fairless Hill, PA location decided that for me to have access to the gym I need to take a picture, something that we never ever requested not in Maryland or in any other locations in PA.
I understand what was the problem here, I'm and I look latino, and I'm sure that I was profiled by a young white manager that didn't like the color of my skin or the lack of proper English pronunciation
Desired outcome: I want an apology from the member and 3 months free of charge