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Crunch Fitness

Crunch Fitness review: Bad customer service

S
Author of the review
11:39 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Hello Team,

I would like to share my experience in the crunch fitness location 1818 w bell road Phoenix . I was waiting for my ride after finishing up my workout in the front Sofa. Suddenly a dog without leash came to me and jumped on the sofa and started sniffing. The employees who were there ( 3 employees were there ) at the front desk were just doing nothing. I stood up and ran away from the sofa with fear as I was allergic to dogs. After few minutes dog came back again and jumped on the sofa where I was sitting for the second time. Still no action from the employees there, they were just standing and laughing. The way they treated me today was horrible . Can you please take action on this incident. Is this how they should treat their customers?

Please take action.

Location: crunch fitness , 1818 w bell road Phoenix 85023

Date : March 23

Time: 7:45pm

Thank you

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  1. Crunch Fitness Contacts

  2. Crunch Fitness address
    22 W 19th Street, 3rd Floor, New York, Michigan, 10011, United States
  3. Crunch Fitness social media
  4. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 06, 2026
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Crunch Fitness Category
Crunch Fitness is ranked 5 among 62 companies in the Fitness Centers and Gyms category