CB Casual Dining Cracker Barrel Complaints #142-161

Cracker Barrel review: Service, Sunday evening (Sept. 4).

Shirley Butler of Houston, US

Sep 04, 2022 9:46 pm UTC

Waitress we had was not well trained. She gave receipt and did not ask if we wanted a desert. We ask another waiter to get her so we could get apple pie he brought it to us. My husband asked if someone was going to clean off the dirty dishes and then the girl came and took them off. She was in the kitchen more than waiting on us. She needs to get a little more help in customer service.

Desired outcome: I feel like she should get a little more help in customer service!

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Cracker Barrel phone numbers

+1 (800) 333-9566

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+1 (615) 443-9266

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Senior Director Corporate Communications

+1 (615) 443-9115

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+1 (615) 443-9589

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dmca@crackerbarrel.com

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janella.escobar@crackerbarrel.com

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Confidence score: 93%

communication

jeanne.ludington@crackerbarrel.com

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teresa.miller@crackerbarrel.com

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Confidence score: 92%

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Cracker Barrel address

307 Hartmann Drive, Lebanon, New York, 37087, United States

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