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Cracker Barrel

Cracker Barrel review: unsanitary ( 1 comment)

C
Author of the review
12:47 pm UTC

This Cracker Barrel unit has a lot of problems. First, it's extremely filthy. The cups are sitting in racks slightly above the tile floor which is constantly wet and covered in restaurant spillage. The spillage is then splashed onto the racks of cups anytime someone walks nearby. There is something wrong with their dish washing apparatus as well. It does not properly clean dishes and leaves dried eggs and gravy on 4 out of 5 dishes that are washed. There's other sanitation regarding trash disposal. This Cracker Barrel keeps up to 25 full trash cans inside the building next to the break room where the staffers take their breaks to eat. Only when there is enough time and too many full trash cans will the cooks empty them from the trash room and to the dumpsters outside. There needs to be a thorough examination of the sanitation practices and a waste/sanitary guideline needs to be implemented immediately. In the meantime, eat at your own risk.

This Cracker Barrel has security issues that needs corrective action as well. It is located in a high traffic crime area without the presence of security guards or outside surveillance cameras. There are only two signs located in the parking areas reminding customers to lock their doors. Take extra caution when entering or leaving the unit.

More notes. This Cracker Barrel clearly discriminates. It is located in a predominately black area, staffed with 134 employees, and only 4 or 5 of them are black to which none are part of the managerial team. The rest of the staff is Hispanic or White. This should be investigated immediately and resolved with any disciplinary action necessary.

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Disappointed in cracker barrel
Denton, US
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May 10, 2020 9:52 pm UTC

Had the fried chicken, was definetly left over from lunch. Crust was so dry and hard, it was ubedible. Other items were ok, they price I paid for my Mother’s Day dinner that was spent alone cause of covid19 was really, really bad

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Cracker Barrel Category
Cracker Barrel is ranked 2 among 23 companies in the Casual Dining category