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CB Casual Dining Cracker Barrel Complaints #2-21
Cracker Barrel

Cracker Barrel review: gift card ( 1 comment)

K
Author of the review
12:17 pm UTC
Verified customer The reviewer confirmed their account using Facebook. Learn more
Review updated:

I recieved two gift cards. Went to use it in Orangeburg, SC. First gift card was fine. The second one the cashier said was not active. Asked what I could do. She said to call customer service. After hours, so I couldn't talk to anyone. Their retail manager wasn't in. So I have been contacting Cracker Barrel through email for two weeks now. No reply to messages I have left for customer service and my emails have not been returned either. Why is it you can't talk to a live customer service person? I need answers about the gift card.

Claimed loss: $25.00

Desired outcome: another gift card for $25.00 plus I should be reimbursed for my troubles.

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  1. Cracker Barrel Contacts

  2. Cracker Barrel phone numbers
    +1 (800) 333-9566
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    +1 (615) 443-9266
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    Senior Director Corporate Communications
    +1 (615) 443-9115
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    Media Contact
    +1 (615) 443-9589
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  3. Cracker Barrel emails
  4. Cracker Barrel address
    307 Hartmann Drive, Lebanon, New York, 37087, United States
  5. Cracker Barrel social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 25, 2026
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Cracker Barrel Category
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