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Cracker Barrel

Cracker Barrel review: Food items

E
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6:11 pm EST
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ordered hamburgers, in the past there was a choice FF or soup - no extra charge for soup, waiter said there was a $2 upgrade charge, also the second soup never brought. Waiter also asked probably in error if we wanted buscuits which were not provided. While the policy change may be legitimate,we were not informed and the sequence reeks of dishonesty
The advertised $10 reduction did not apply but we will use it next time by ordering regular meals

Claimed loss: $2.00 upcharge

Desired outcome: better communications between staff and with customersCB0299table 233 server Jacob - very polite and tried to be helpful

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Cracker Barrel is ranked 2 among 30 companies in the Casual Dining category