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CB Casual Dining Cracker Barrel
Cracker Barrel

Cracker Barrel review: Corporate misstep, yet again. Menu changes unacceptable.

R
Author of the review
5:58 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Tuesday, 1/6/26
We visited our local Cracker Barrel in Flat Rock, NC off State Hwy 26 for lunch wanting the Country Fried Chicken.
First of all the place was nearly empty at 12:20pm. Very surprised as usually at that time it is almost always a short waiting line.
Then we went to order our food only to find out that the Country Fried Chicken is ONLY on weekends now.
Since that new CEO has taken over and nearly destroyed a once titan of the industry, I vowed never to eat at CB again, but figured we'd give it one more chance.
Well, the menu changes are LESS than exciting and much pricier.
Although the food was excellent.
So, now we are DONE with CB, too bad too, because they used to have great food at a good value.
So, UNTIL you get rid of that CEO, I will NEVER darken a CB door again.

Claimed loss: N/A

Desired outcome: Get rid of the CEO she clearly does NOT understand how to run what used to be a titan in the food service industry.

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Cracker Barrel Category
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