The complaint has been investigated and
resolved to the customer's satisfaction
Cooks Illustratedunauthorized billing

I was a former Cooks Illustrated subscriber for one year and then cancelled my subscription about a year ago. The this May our Post Office carrier left a package on our porch as it was too big to put in the mail-box. I went out and there was 3 books from them and an invoice. No one in our household of two ordered any books from them. I e-mailed them twice at customer service with no response of why they just up and sent these to us. Then 2 more bills came and I wrote on both I did not order these with copies of my e-mails. Now, I have received another bill (third notice). I am sure they will turn us over to a collection agency for something we never ordered. I assume that they do this on a regular basis to see how many people will just pay the amount to get them off their backs, but I am not giving in to that kind of scam! I just wonder how Christopher Kimble would like it if he knew what kind of scam his marketing team was pulling. I intend to find our my legal rights, as I don't want those people to ruin our good credit!

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.