SUBMIT A COMPLAINT

Consumers Energypower line

We have had an ongoing issue with a power line the goes directly into my house that will spark and crack very loudly when it rains heavy or if it's windy. I've reported to consumers energy multiple times and my husband has as well. When the line cracks and sparks our electricity flickers throughout the house. This has been going on for at least 3 months and we've called approximately 5 times. Today the line started cracking and sparking again (it's been raining all day) but this time we completely lost power in the house excluding our kitchen light for some reason. My husband called and I have submitted a complaint with consumers and was told that the last time I called a technician came out and the line wasn't sparking so they left. So again, a technician should be out by 5 pm today but I am so concerned that now all of my appliances have been ruined due to their faulty power line and my ignored complaints.

St
Oct 02, 2019

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