The complaint has been investigated and
resolved to the customer's satisfactionResolved Consumer Portfolio Services — HARASSING CALLS
resolved to the customer's satisfaction
THIS COMPANY IS HORRIBLE I HAVE A ROUGH YEAR AND I HAVE GOTTEN BEHIND ON MY PAYMENTS YES BUT I HAVE CALLED AND TOLD THEM AND THEY MADE ME SET UP POST DATED CHECKS BUT TO WESTERN UNION THE PAYMENT THEN CALL GIVE THE MTCN # AND THEY WOULD CANCEL THE CHECK AND THEY DID NOT SEVERAL TIMES CAUSING BANK FEES AND EVERYTHING ELSE BUT MY MAIN PROBLEM WITH THIS COMPANY IS THAT THEY CALL FAMILY AND FRIENDS AND HARASS THEM THEY CALL YOUR JOB AND GIVE OUT YOUR PERSONAL INFORMATION. I AM IN THE HEALTHCARE FIELD AND WE HAVE SOMETHING CALLED HIPPA, WHEN I FILLED OUT MY APPLICATION THEY ASKED FOR CREDIT REFERENCES FAMILY AND FRIENDS THEY DO NOT TELL YOU THAT IF YOU ARE 5 MINUTES LATE ON A PAYMENT THAT THEY ARE GOING TO CALL THESE PEOPLE AND HARASS THE MESS OUT OF THEM EVEN THOUGH I PUT FAMILY AND FRIENDS NAMES ANDNUMBERS THAT DOES NOT MEAN THEY CAN CALL AND GIVE THEM MY PERSONAL INFORMATION. I BELIEVE THIS IS SOME FORM OF A HIPPA VIOLATION JUST BECAUSE WHEN A PATIENT COMES IN AND THEY HAVE FAMILY WITH THEM AND THEY HAVE PUT SOMEONE DOWN FOR EMERGENCY CONTACT WE STILL HAVE TO ASK THE PATIENT DO THEY CARE IF THE SURGEON CAN TALK TO THE FAMILY AFTER SURGERY AND TELL THEM WHAT IS GOING. THEY HAVE CALLED MY JOB AND EVERYBODY ANSWERS THE PHONE HERE AND THE CPS EMPLOYEE TOLD MY COWORKER I HAVE NOT MADE A PYMT IN 5 MONTHS( NOT TRUE) AND THAT THEY WERE COMING TO GET MY VEHICLE WELL YOU CAN GUESS EVERYBODY I WORK WITH AND ANYONE WHO WALKED BY THIS PERSON KNOWS WHAT IS GOING ON IN MY PERSONAL LIFE I HAVE BEEN HUMILATED AND EVERYTHING ELSE I BELIEVE IF A LAWYER OR SOMEONE FAMILIAR WITH THE LAW READS THIS COULD COME UP WITH A CLASS ACTION LAWSUIT AND TAKE THESE PEOPLE DOWN
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