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First Union Lending
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First Union Lending complaints 2

ComplaintsBoard
J
11:44 am EDT

First Union Lending misleading advertising

Avoid avoid avoid first union lending. They are very misleading in their marketing and they broker loans to actual lenders which cost you more. First I will address their misleading website and claims. They state they are a lender and even on their website and email signatures show a logo that states first union lending - licensed lender.in the center of this logo it shows a so called license number. This is actually how lenders who have a license show their license number. However after investigating this was a florida secretary of state llc document number, very misleading.

Second issue. Even with excellent credit and time in business. They shotgun your file to a ton of actual lenders. This in turn lowers your credit score and doesn't look good to other financial institutions. They tried to state it was soft pulls. However my credit report says different. My speculation is they do this to see who is going to give them the greatest yield spread, points/monies paid to them. Not the best deal of their clients.

Third issue. We got a loan approved. Went in to sign loan documents at first union lending orlando florida. Was told we would get a copy of these documents. After signing got to talking about other things with their so called underwriter and left their office without getting them. Called several times to ask for a copy and never got them. On the third call asking for those loan documents. I was told they couldn't get them. They said that their lender would release them to us once the loan funded. This is when my red flags started going up.

I then contacted the state of florida department of financial regulations. The investigator I spoke with seems concerned enough he ask us to submit a complaint and to report this to the state attorney general of florida's office. So after speaking with our attorney. He has advised filing complaints with the two agencies above and also the federal trade commission against first union lending.

In closing we used this company because their advertising stated they were a lender and they had a local office in orlando florida. Too many red flags out there related to using first union lending services. Misleading marketing claiming to be the lender, doesn't seem to follow standard procedures when it comes to supplying loan documentation and my guess is using that florida llc document number to try and represent an actual lenders license number in their website graphics, email signatures and other online advertising. I even have to really suspect their online reviews are not real. There are companies out there you can hire to leave shill reviews. Use at your own risk!

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G
10:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

First Union Lending telemarketing

I was illegally called by First Union Lending, LLC from Florida. 47 USC section 501 states that it is a federal crime to violate 47 USC 227 (b) (1) (A) because it is "unlawful" to call a cellular phone on the DNC to sell whatever you are selling. Dennis Arroyo (aka dennis cage) did exactly that.

Telemarketing to cell phones on the DNC registry and threats by owner Dennis Arroyo I was actually threatened by Dennis who is one of the owners at First Union Lending LLC in Florida. I my opinion, this place is horrible. This company is on the * of going out of business according to the owners. I was illegally telemarketed several times by First Union Lending LLC from Florida. It is a violation of 47 USC section 227 to cal my cell phone. After I complained, Dennis actually purchased a web domain with my name. www.beat...com with my first and last name. He threatened to have me arrested for complaining

All of this is verifiable separately. I have written emails from Dennis to prove this as well. I am willing to speak to the media about these abusive racketeers. I just own a phone.

I never had my right to peace and quite taken away. No matter who I am, I still have the right to be left alone. I have the right to not be threatened. I just own a phone. I put my number on the Do Not Call Registry. My number is not a business phone and it is not on the internet or on any business web page.

Dennis Arroyo threatened me with a criminal complaint if I sue him for illegal telemarketing in violation of the TCPA.

Your Desired Resolution:

Stop threatening me. Stop engaging in felony extortion by stating that you are going to harm me if I make a complaint about your illegal telemarketing. Send me your do not call policy. Stop hiring third world country lead sources to buy lists of numbers from. Make America great again by obeying the law.

Dennis stated to me in writing that he can contacted law enforment, his buddy LT in Florida as well as all the other telemarketers out there, and if I make this complaint, he is going to have me arrested in multiple states. That threat alone by Dennis is extortion under California penal codes 518-523.

In 2014, the 9th Circuit in Gomez v. Campbell-Ewald Co. (9th Cir. 2014) 768 F.3d 871, 878, regarding TCPA vicarious liability held: "[t]his interpretation is consistent with that of the statute's implementing agency, which has repeatedly acknowledged the existence of vicarious liability under the TCPA. The Federal Communications Commission is expressly imbued with authority to"prescribe regulations to implement the requirements"of the TCPA. 47 U.S. C. § 227 (b) (2). As early as 1995, the FCC stated that"[c]alls placed by an agent of the telemarketer are treated as if the telemarketer itself placed the call."In re Rules and Regulations Implementing the TCPA of 1991, 10 FCC Rcd. 12391, [protected]). More recently, the FCC has clarified that vicarious liability is imposed"under federal common law principles of agency for violations of either section 227 (b) or section 227 (c) that are committed by third-party telemarketers."In re Joint Petition Filed by Dish Network, LLC, 28 FCC Rcd. 6574, [protected]). Because Congress has not spoken directly to this issue and because the FCC's interpretation was included in a fully adjudicated declaratory ruling, the interpretation must be afforded Chevron deference. Metrophones Telecomm., Inc. v. Global Crossing Telecomm., Inc., 423 F.3d 1056, 1065 (9th Cir. 2005) (citing Nat'l Cable & Telecomms. a*s'n v. Brand X Internet Servs., 545 U.S. 967, 980-85, 125 S. Ct. 2688, 162 L. Ed. 2d 820 (2005) (other citations omitted), aff'd, 550 U.S. 45, 127 S. Ct. 1513, 167 L. Ed. 2d 422 (2007)" See alsoRestatement (Third) of Agency (2006) §§ 2.01, 2.03, 4.01 (explaining that agency may be established by express authorization, implicit authorization, or ratification)."Lawyer Ethics

As Judge Easterbrook of the Seventh Circuit recently explained in a TCPA case regarding calls to a non-debtor similar to this one:

The Telephone Consumer Protection Act... is well known for

its provisions limiting junk-fax transmissions. A less-litigated

part of the Act curtails the use of automated dialers and

prerecorded messages to cell phones, whose subscribers often

are billed by the minute as soon as the call is answered — and

routing a call to voicemail counts as answering the call. An

automated call to a landline phone can be an annoyance; an

automated call to a cell phone adds expense to annoyance.

Soppet v. Enhanced Recovery Co., LLC, 679 F.3d 637, 638 (7th Cir. 2012). Craig v. County of Los Angeles (1990)

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Update by GCorr1
Jun 12, 2018 10:32 am EDT

Dennis Arroyo continues to make extortionate threats to accuse me of crime if I do not give up me privacy rights.

2.Defendant Dennis Arroyo has a prior criminal conviction for a crime of moral turpitude in Florida.

Upon information and belief, Arroyo has also been accused of domestic violence and multiple other crimes .

3.On April 30, 2018, at 4:25PM, Dennis Arroyo from First Union Lending, LLC, sent an email with a threatening link to a /link removed/ web page purporting to expose Plaintiff to disgrace and public oblique in order to get Plaintiff to give up his property right of suing First Union for TCPA and CIPA violations.

4.On May 1, 2018 at 11:54AM, Dennis Arroyo from First Union Lending, LLC sent an email from info@firstunionlending.com making the following statements:

a.“You are not a very good part of the community as it is”

b.“My next move” “check Florida statute 784.048” and “Florida statute 836.05”

c.“We are in the process of drafting a police report for stalking (attorneys are interviewing a couple of our worried, scared employee as we speak), harassment and extortion.”

d.“those charges two of which are felonies”

e.“would gladly be investigated by our people in Florida”

f.“I don’t think that arrest warrant will give you the option to appear before a judge via telephone.”

g.“I think that kind of thing is usually handled with extradition.”

h.“Then we actually spend time making sure these cases and your name come up in every part of the internet with the full details attached (pretty easy for us to build a website and use you name as a keyword on ads)”.

i.“Your career as an extortionist comes to an end.”

j.“stay at one of our finest resorts (county jail) until someone can determine whether or not you are guilty of committing the same crimes…”

k.“However, you have now run into me, a sociopath.”

l.“Ultimately, you could lose your freedom.”

m.“Why don’t you forget you ever heard of us? I will tell my attorneys to rip up the police report and not file charges.”

n.“I did write this long *** email on purpose.”

5.On June 1, 2018, at 7:51AM, Dennis Arroyo sent an email from info@firstunionlanding.com stating “it’s me, Dennis. Can’t believe you forgot me already. Haha.

[protected] ext 402.”6.On June 1, 2018 at 1:53PM, Dennis Arroyo sent an email from info@firstunionlanding.com stating “Buddy of mine, LT at Sherriffs Dept has my police report” and “didn’t want to ruin someone’s life.”

7.On June 1, 2018 at 3:39PM, Dennis Arroyo sent an email from info@firstunionlanding.com stating “I’m impressed beyond words with your knowledge and the size of your balls” and “I *** up.”

8.On June 4, 2018 at 3:05PM, Dennis Arroyo sent an email from info@firstunionlanding.com stating “the thought is for everyone to file in their own state the criminal complaint for those mentioned felonies” and “I bought www.beat...com” and “we will forget all of this if you would just give us a way out.”

9.On June 6, 2018 at 11:12AM, Dennis Arroyo sent an email from info@firstunionlanding.com stating “everyone except one (your current open suit) is waiting for me to provide them the master plan here.”

10.On June 6, 2018 at 1:34PM, Dennis Arroyo sent an email from info@firstunionlanding.com stating “ Your choice to call my bluff, you will regret it, that I can promise you” and “You will look back on this moment an wish you had just walked away” and “expect us ALL, we are ALL coming for you. You can count on that threat! Dennis”

11.On June 7, 2018 at 7:25AM, Dennis Arroyo sent an email from info@firstunionlanding.com stating “You’ll be too damn busy with the restraining orders, criminal charges, counter suits and class action suits to ever get around to deposition me” and “All of which are itching to put you out of your misery for good.”

12.On June 7, 2018 at 8:04APM, Dennis Arroyo sent an email from info@firstunionlanding.com stating “just want throw this out there. You do have you freedom or at least a source of income to lose after getting barred from filing further lawsuit to lose.

Just want to make sure you do understand the gravity of the situation.”13.On June 7, 2018 at 9:53AM, Dennis Arroyo sent an email from info@firstunionlanding.com stating “on the FBI internet crimes division site filing the first of all of the complaints now. Youre done!”14.On June 7, 2018 at 9:57AM, Dennis Arroyo sent an email from info@firstunionlanding.com stating “No, it just became a criminal matter.”15.On June 7, 2018 at 5:12PM, Dennis Arroyo sent an email from info@firstunionlanding.com stating “Hey, I know you will probably use this as harassment, easy to justify with you past. And I know you see I’m dangerous. This is dumb man.

But. U shouldn’t go to prison over petty *** It’s dumb. I’d be willing to have a real, no comparing *** conversation” and “I don’t want you in prison” and “This is really Dennis. I’m not a bad person but will do what it take to defend myself.

I’m sorry I filed that stuff but for some reason you tested me, Now u know I’m not *** around.”16.First Union Lending, LLC, a Florida limited liability company is run, operated, managed and controlled by Timur Shamsutdinov and Defendant Arroyo. Tanya from First Union Lending called multiple times from [protected] on April 30, 2018. Hans Becke, who is Tanya’s boss and the“Director of Underwriting, ” called from [protected]. Dennis Arroyo who is a member, manager, owner, and officer of First Union Lending admitted that First Union Lending called and that they record calls.

First Union Lending confirmed that they hired a company outside the United States to make telemarketing calls to persons within the United States and record answers to various financial questions that First Union Lending required them to ask.

First Union Lending has thus directed and controlled the outside telemarketing lead broker in such a manner as to deem them the agent of First Union Lending. This is in addition to the illegal calls that First Union Lending initiated after the off-shore entity used an ATDS to illegally call.

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Is First Union Lending legit?

Our conclusion: After a detailed review, ComplaintsBoard finds First Union Lending to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, First Union Lending is known for their high standards and safety. If you're thinking about dealing with First Union Lending, it's wise to check how they handle complaints.

First Union Lending earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Firstunionlending.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Firstunionlending.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Firstunionlending.com you are considering visiting, which is associated with First Union Lending, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

First Union Lending as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for First Union Lending have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • Firstunionlending.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The firstunionlending.com may offer a niche product or service that is only of interest to a smaller audience.
  • First Union Lending protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

Overview of First Union Lending complaint handling

First Union Lending reviews first appeared on Complaints Board on Jun 12, 2018. The latest review misleading advertising was posted on May 9, 2019. First Union Lending has an average consumer rating of 1 stars from 2 reviews. First Union Lending has resolved 0 complaints.
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  1. First Union Lending contacts

  2. First Union Lending phone numbers
    +1 (855) 641-2274
    +1 (855) 641-2274
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    +1 (863) 825-5626
    +1 (863) 825-5626
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  3. First Union Lending emails
  4. First Union Lending address
    4900 Millenia Blvd, Orlando, Florida, 32839, United States
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First Union Lending Category
First Union Lending is related to the Financing and Loans category.

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