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Consumer Cellular Customer Service Phone, Email, Contacts

Consumer Cellular
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www.consumercellular.com
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1.1 273 Reviews 261 Complaints
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Consumer Cellular complaints 261

Resolved “Everything about them” Resolved “Service” Resolved “Buyer beware” Resolved “Lousy phone, unfair billing and payment not...” Resolved “Awful customer service/lack knowledge”
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12:06 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Consumer Cellular Beware

I initiated cellular service with Consumer Cellular. On 7-9-2010 I received two Motorola EM330 cell phones. On 7-12 one phone locked up. Upon advice, I removed the battery to reboot the phone. When doing so, the battery door latch became disengaged from the phone body. I then advised Consumer Cellular of this event. I was IMMEDIATELY told :now you'll have...

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About Consumer Cellular

Screenshot Consumer Cellular
Consumer Cellular is a wireless service provider that offers affordable and flexible plans for individuals and families. The company was founded in 1995 and has since become one of the most popular MVNOs (Mobile Virtual Network Operators) in the United States. Consumer Cellular operates on two of the largest networks in the country, AT&T and T-Mobile, which ensures reliable coverage and fast data speeds.

One of the most significant advantages of Consumer Cellular is its focus on simplicity and ease of use. The company offers straightforward plans with no hidden fees or contracts, making it an excellent choice for those who want to avoid complicated billing and long-term commitments. Customers can choose from a range of plans that include talk, text, and data, with options for unlimited usage or pay-as-you-go.

Consumer Cellular also offers a variety of devices, including smartphones, feature phones, and tablets, from popular brands like Apple, Samsung, and Motorola. The company provides excellent customer support, with representatives available seven days a week to answer questions and provide assistance.

Another notable feature of Consumer Cellular is its commitment to serving older adults. The company has partnered with AARP to offer exclusive discounts and benefits to members, and its plans include features like medication reminders and health and wellness apps.

Overall, Consumer Cellular is an excellent choice for those who want affordable, flexible wireless service with no contracts or hidden fees. With reliable coverage, a range of plans and devices, and excellent customer support, it's no wonder that Consumer Cellular has become one of the most popular MVNOs in the United States.

Overview of Consumer Cellular complaint handling

Consumer Cellular reviews first appeared on Complaints Board on Jul 15, 2010. The latest review Less Service and Doesn't Honor Warranty was posted on Apr 19, 2024. The latest complaint Everything about them was resolved on Aug 06, 2013. Consumer Cellular has an average consumer rating of 1 stars from 273 reviews. Consumer Cellular has resolved 5 complaints.
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  1. Consumer Cellular contacts

  2. Consumer Cellular phone numbers
    +1 (888) 345-5509
    +1 (888) 345-5509
    Click up if you have successfully reached Consumer Cellular by calling +1 (888) 345-5509 phone number 0 0 users reported that they have successfully reached Consumer Cellular by calling +1 (888) 345-5509 phone number Click down if you have UNsuccessfully reached Consumer Cellular by calling +1 (888) 345-5509 phone number 1 1 users reported that they have UNsuccessfully reached Consumer Cellular by calling +1 (888) 345-5509 phone number
    +1 (800) 686-4460
    +1 (800) 686-4460
    Click up if you have successfully reached Consumer Cellular by calling +1 (800) 686-4460 phone number 9 9 users reported that they have successfully reached Consumer Cellular by calling +1 (800) 686-4460 phone number Click down if you have UNsuccessfully reached Consumer Cellular by calling +1 (800) 686-4460 phone number 4 4 users reported that they have UNsuccessfully reached Consumer Cellular by calling +1 (800) 686-4460 phone number
    38%
    Confidence score
    Head Office
    +1 (503) 706-2351
    +1 (503) 706-2351
    Click up if you have successfully reached Consumer Cellular by calling +1 (503) 706-2351 phone number 1 1 users reported that they have successfully reached Consumer Cellular by calling +1 (503) 706-2351 phone number Click down if you have UNsuccessfully reached Consumer Cellular by calling +1 (503) 706-2351 phone number 0 0 users reported that they have UNsuccessfully reached Consumer Cellular by calling +1 (503) 706-2351 phone number
    More phone numbers
  3. Consumer Cellular emails
  4. Consumer Cellular address
    7204 SW Durham Rd Ste 300, Portland, Oregon, 97224, United States
  5. Consumer Cellular social media
Consumer Cellular Category
Consumer Cellular is related to the Mobile and Cell Phones category.

Most discussed complaints

Beware 6 (opinions to this review) Disappointing Experience with Consumer Cellular: Incompatible Phones and Locked Devices 2 (opinions to this review) Updating with new SIM card 2 (opinions to this review) Nightmare Porting Experience with Consumer Cellular: Inadequate Reps and System Problems 1 (opinions to this review) Sim card 1 (opinions to this review)

Recent comments about Consumer Cellular company

Nightmare Porting Experience with Consumer Cellular: Inadequate Reps and System Problems
1
Feel your pain, my parents, I and my daughter were to switch to...
 Updating with new SIM card
2
Consumer Cellular has the worst customer service I've experienced in...
 Disappointing Experience with Consumer Cellular: Incompatible Phones and Locked Devices
2
we should bring a law suit
 Sim card
1
Bitstamp scam, after advising me to make a huge deposit, now no...
 Customer service
1
they rip off seniors. deny acess to bills and customer service, need...
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