extra fee for using credit card to pay bill
This company charges a $3 fee for paying online using a credit card. I had heard that this was illegal, so I contacted my credit card company (MasterCard), which told me it was illegal 99.9% of the time, leaving the .1% to a payment arrangement through a third party agent. In this age of technology and automated payment software, I would think this is not only unethical, but unfair. As for the legality, I'm not an expert in this area, but common sense tells me it should be.
Sincerely, JD
The complaint has been investigated and resolved to the customer’s satisfaction.
rip offs with billing
THEY ARE A HUGE RIP OFF, I live with one other roomate, which we are never home, and recieved a 200.00 bill for 2 1/2 months worth of water/sewer/garbage. Are you ###ing kidding me? We are hardly there, and 60.00 a month to pee and take outt he trash is ###ing ###ed, they need to lower there rates, ###ing idiots!
I agree. I have the same problem. ###...
And it is actually slightly goes up every month. WTF?
Service
I live in a small condominium that had Conservice as the submetering company. For three years our meters have never worked right. They were just billing each unit with a property average. That is a legal way to do billing, but it is not what we wanted. We wanted to bill individual usage. Now they claim they are not responsible for the meter installation...
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Not sure about MasterCard, but Visa's requirements make it sound like this is prohibited.