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Complete Savings / Complete Save

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Complete Savings / Complete Save reviews first appeared on Complaints Board on May 10, 2009. The latest review Complete savings was posted on Jun 11, 2021. The latest complaint The £15 monthly charge for something I am not using was resolved on May 04, 2021. Complete Savings / Complete Save has an average consumer rating of 4 stars from 1025 reviews. Complete Savings / Complete Save has resolved 674 complaints.

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Complete Savings / Complete Save Complaints & Reviews

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Complete Savings / Complete SaveMoney

I just when into my account and £15pound came out of my account which I did not give my approval of the just took it out of out the account complete save. Co.uk I would llke my money back into my account and the have no right going on to people account without the money knowledge thank you I did not ask to be a member .it is invasion of your account and privacy

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    RESOLVED

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    • Complete Savings / Complete Save's response · Mar 01, 2021

      Hello Tempress,

      In order to assist you, we need to confirm your Complete Savings membership/billing record and currently we are unable to do so.

      Please contact our customer service centre on our free telephone number (from within the UK) [protected], or, via email at [email protected] so that we can confirm your membership/billing record. Our hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm. One of our representatives will be happy to assist you.

      Kind regards,
      Complete Savings

    Complete Savings / Complete SaveTaking money from my account

    So after speaking to my bank as I do not recognise the payments taken. £15.00 every month for the last few years! That is a substantial amount but with £15.00 not being a large amount It did not raise any alarms.. However I was under the impression it is a prepayment certificate but it turns out it's not! It's some other company through a retailer! I am actually fuming as I am very particular to what I sign upto. I want a full refund from this company and compensation otherwise I will be taking level action.

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      • Complete Savings / Complete Save's response · Mar 01, 2021

        Hello Samiraaslam,

        In order to assist you, we need to confirm your Complete Savings membership/billing record and currently we are unable to do so.

        Please contact our customer service centre on our free telephone number (from within the UK) [protected], or, via email at [email protected] so that we can confirm your membership/billing record. Our hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm. One of our representatives will be happy to assist you.

        Kind regards,
        Complete Savings

      • Fe
        felicity taylor Mar 01, 2021
        This comment was posted by
        a verified customer
        Verified customer

        Hiya the same has happened to me.. has the outcome been positive?

        0 Votes
      • Sa
        Samiraaslam Mar 03, 2021

        @felicity taylor Hi,
        This is Still in process.. I hope the outcome is positive but if not I will be taking level action.

        0 Votes
      • Sa
        Samiraaslam Mar 03, 2021

        @Samiraaslam Legal*

        0 Votes

      Complete Savings / Complete SavePending transaction on my account

      I've just gone onto my account to see that you've taken £15! I have no authorised this at all and I'm not happy with it. I have two young kids, I'm a single mother and that was towards my food shop today!!! You have left me £15 short for my food shop so I would like a refund please.
      I am not able to go without it and need it to be released back into my account ASAP. Thanks. Georgia

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        The complaint has been investigated and
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        Complete Savings / Complete SaveMoney transaction

        I didn't want to pay for anything, I should have gotten a £15 refund for an iceland pay back scheme but I never received it but now I have had £45 taken out of my account, I couldn't understand what for but I don't want this and I want a full refund, I am not happy as I wasn't told there would be a charge and haven't even received the money I should have, I don't have the money to be paying for this and never even used it. I tried once but now three transactions have been taken I am very frustrated.

        Money transaction

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          • Complete Savings / Complete Save's response · Mar 01, 2021

            Hello Jessica,

            In order to assist you, we need to confirm your Complete Savings membership/billing record and currently we are unable to do so.

            Please contact our customer service centre on our free telephone number (from within the UK) [protected], or, via email at [email protected] so that we can confirm your membership/billing record. Our hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm. One of our representatives will be happy to assist you.

            Kind regards,
            Complete Savings

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Complete Savings / Complete SaveDirect debit

          Twice you have took money from my account and do not know why I didnt understand what it was for so looked up company and unsubscibed to see if that would stop you taking money from my account only to find out it was deductedyet again so now I have been charged twice for somthing I dont have a clue what it is for mrs m weldon email address [protected]@gmail.com

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            • Complete Savings / Complete Save's response · Mar 01, 2021

              Hello Margaret,

              In order to assist you, we need to confirm your Complete Savings membership/billing record and currently we are unable to do so.

              Please contact our customer service centre on our free telephone number (from within the UK) [protected], or, via email at [email protected] so that we can confirm your membership/billing record. Our hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm. One of our representatives will be happy to assist you.

              Kind regards,
              Complete Savings

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            Complete Savings / Complete SaveWLY complete save

            You are still taking £15 from my account every month I never signed up for this and I want the whole amount returned to me or I shall seek legal advice. I have already done this message many times before it's fraud and it needs to stop. And I mean stop right now it's absolutely disgusting that this fraudulent behave is aloud to carry on I'm sick of it and it is really stressing me out now.

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              The complaint has been investigated and
              resolved to the customer's satisfaction
              Resolved
              WLY Complete SaveTook money out of my account without my consent

              Hi
              I would like to be refunded my money back to my account that WLY complete save took out of my account without my knowledge this happen in three occasions these dates 18th December, 18th January and 18th February 2021 with out my consent to access my account please can you contact me about this issue as it needs to be resolved I have contacted my bank and no more payments will be taken from my account this is in acceptable and i am shocked this has happened.

              Took money out of my account without my consent

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                • Complete Savings / Complete Save's response · Feb 22, 2021

                  Hello Johnston,

                  In order to assist you, we need to confirm your Complete Savings membership/billing record and currently we are unable to do so.

                  Please contact our customer service centre on our free telephone number (from within the UK) [protected], or, via email at [email protected] so that we can confirm your membership/billing record. Our hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm. One of our representatives will be happy to assist you.

                  Kind regards,
                  Complete Savings

                • Mi
                  Mikaeel83 Feb 23, 2021

                  You have taken £ 15 from my account without me knowing about it and I do not even know what you are, so I would really like to have my £ 15 back thank you!!!

                  You two times money from my account twice and I canceled but you withdrew the money again, I do not know who you are at all, please return the money to my account

                  0 Votes

                The complaint has been investigated and
                resolved to the customer's satisfaction
                Resolved
                Complete Savings / Complete SaveUnauthorised bank charges

                I have a series of unauthorised bank charges of £15 a month coming out of my bank account. I do not know your company and most certainly did not provide any details, let alone my bank details.

                I have only just discovered this and will be going to my bank in the morning to report this.

                This is utterly outrageous and I clearly am not to only person your company has stolen from.

                I expect to be reimbursed fully for the money stolen.

                I will not provide my details on a public forum, especially to such a shady ‘company', but rest assured myself or my bank will be in contact shortly.

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                  • Complete Savings / Complete Save's response · Feb 22, 2021

                    Hello ACB132,

                    In order to assist you, we need to confirm your Complete Savings membership/billing record and currently we are unable to do so.

                    Please contact our customer service centre on our free telephone number (from within the UK) [protected], or, via email at [email protected] so that we can confirm your membership/billing record. Our hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm. One of our representatives will be happy to assist you.

                    Kind regards,
                    Complete Savings

                  The complaint has been investigated and
                  resolved to the customer's satisfaction
                  Resolved
                  Complete Savings / Complete SaveTook £15 from my account without authorisation

                  This company have taken £15 from my account without authorisation at around 13/14 of each month since October at least last year amounting to £75. I never signed up for this at any time and I cannot understand how this can happen. This amounts to theft from my account and surely this action is illegal and surely must be investigated further. I expect this to be paid back in full and stop taking any more funds forthwith with a full explanation as to why this has happened within 14 days from this date 18 February 2021 otherwise I will seek legal action.

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                    • Complete Savings / Complete Save's response · Feb 22, 2021

                      Hello Robert,

                      In order to assist you, we need to confirm your Complete Savings membership/billing record and currently we are unable to do so.

                      Please contact our customer service centre on our free telephone number (from within the UK) [protected], or, via email at [email protected] so that we can confirm your membership/billing record. Our hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm. One of our representatives will be happy to assist you.

                      Kind regards,
                      Complete Savings

                    The complaint has been investigated and
                    resolved to the customer's satisfaction
                    Resolved
                    Complete Savings / Complete Save£15 taken out of my bank account

                    I just seen that I had £15 taken out of my bank account by complete save, I don't know how they've got my bank detail or who they even are, but I want my money back as soon as possible! I didn't sign up for any membership so therefore, cancel my membership, that I don't even remember signing up for and i'd like my money put back into my bank account!

                    Add your opinion

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                      RESOLVED

                      The complaint has been investigated and resolved to the customer's satisfaction.

                      • Complete Savings / Complete Save's response · Feb 22, 2021

                        Hello Trinity,

                        In order to assist you, we need to confirm your Complete Savings membership/billing record and currently we are unable to do so.

                        Please contact our customer service centre on our free telephone number (from within the UK) [protected], or, via email at [email protected] so that we can confirm your membership/billing record. Our hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm. One of our representatives will be happy to assist you.

                        Kind regards,
                        Complete Savings

                      The complaint has been investigated and
                      resolved to the customer's satisfaction
                      Resolved
                      Complete Savings / Complete SaveWly Complete save have taken my money

                      Hi, not sure how you have got my details however I don't believe I've signed up for this scheme and yet money has been taken from my account. I would like a refund ASAP and any future payment plans and membership cancelled. Could you also tell me how you managed to get my details? It is quite ridiculous that you are taking money from people without their knowledge, I've seen many of the same complaints I just hope that we are all getting refunds as required. I have caught this early and only one payment of £15 has been taken from my account but this should stop immediately.

                      Add your opinion

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                        RESOLVED

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                        • Complete Savings / Complete Save's response · Feb 22, 2021

                          Hello Robertsonj07,

                          In order to assist you, we need to confirm your Complete Savings membership/billing record and currently we are unable to do so.

                          Please contact our customer service centre on our free telephone number (from within the UK) [protected], or, via email at [email protected] so that we can confirm your membership/billing record. Our hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm. One of our representatives will be happy to assist you.

                          Kind regards,
                          Complete Savings

                        The complaint has been investigated and
                        resolved to the customer's satisfaction
                        Resolved
                        Complete Savings / Complete Saveunauthorized payment taken from Credit card

                        I wish to cancel the payment to Wly completesave.co.uk [protected] as I have never signed up for this and checking my credit card account you have been taking £15.00 per month from account since July 2018. I am hoping you can refund this amount as soon as possible. I was not aware of this payment being authorised and have no idea how this was set up on my account. I do use this account for Paypal but I have been assured this was a secure account.

                        Yours hopefully

                        Mrs. Patricia L Pedley

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                          RESOLVED

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                          • Complete Savings / Complete Save's response · Feb 22, 2021

                            Hello Patricia,

                            In order to assist you, we need to confirm your Complete Savings membership/billing record and currently we are unable to do so.

                            Please contact our customer service centre on our free telephone number (from within the UK) [protected], or, via email at [email protected] so that we can confirm your membership/billing record. Our hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm. One of our representatives will be happy to assist you.

                            Kind regards,
                            Complete Savings

                          The complaint has been investigated and
                          resolved to the customer's satisfaction
                          Resolved
                          Complete Savings / Complete SaveRefund me now!

                          I DONT EVEN KNOW WHAT THIS COMPANY IS!!! UNLESS YOU GRANT ME A FULL REFUND AND SHOW ME PROOF OF A SUBSCRIPTION MADE TO MY CARD AND THEN CANCEL IT I WILL BE SUEING YOU!!! I am so angry, £15.00 has been taken out of my account without my consent!!! Absolutely fuming, the money needs to be back in my bank account by Tuesday 16th February 2021 and I want an immediate response to this complaint. If my refund request is not granted by Friday 19th February 2021 I will be taking this further!!!

                          Refund me now!

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                            RESOLVED

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                            • Complete Savings / Complete Save's response · Feb 15, 2021

                              Hello Avaclarke.t,

                              In order to assist you, we need to confirm your Complete Savings membership/billing record and currently we are unable to do so.

                              Please contact our customer service centre on our free telephone number (from within the UK) [protected], or, via email at [email protected] so that we can confirm your membership/billing record. Our hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm. One of our representatives will be happy to assist you.

                              Kind regards,
                              Complete Savings

                            The complaint has been investigated and
                            resolved to the customer's satisfaction
                            Resolved
                            Complete Savings / Complete SaveUnauthorized payment from my account

                            Hi, I have recently become aware of a fraudulent payment to WYL completesavings.com from my debit card of £15 and I have no knowledge of this nor do I give consent for it to be taken out. It appears a lot of other people have had this issue and so I would like an immediate refund and cancel any subscription I have supposedly signed up for. Are you able to resolve the issue or could you point me in the right direction?

                            Unauthorized payment from my account

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                              • Complete Savings / Complete Save's response · Feb 15, 2021

                                Hello Owen,

                                In order to assist you, we need to confirm your Complete Savings membership/billing record and currently we are unable to do so.

                                Please contact our customer service centre on our free telephone number (from within the UK) [protected], or, via email at [email protected] so that we can confirm your membership/billing record. Our hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm. One of our representatives will be happy to assist you.

                                Kind regards,
                                Complete Savings

                              The complaint has been investigated and
                              resolved to the customer's satisfaction
                              Resolved
                              WLY Complete SaveMoney take out of my account without my authorization

                              Hi, I had £15 taken out of my account, I have never heard about this company in my life. Can you explain where your got my bank details and why you have take the money without my authorization? I want my money back. I don't understand how WLY CompleteSave has access to peoples account without the person even knowing and how the bank give them money without client authorization

                              Add your opinion

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                                RESOLVED

                                The complaint has been investigated and resolved to the customer's satisfaction.

                                • Complete Savings / Complete Save's response · Feb 15, 2021

                                  Hello SimoneLimos,

                                  In order to assist you, we need to confirm your Complete Savings membership/billing record and currently we are unable to do so.

                                  Please contact our customer service centre on our free telephone number (from within the UK) [protected], or, via email at [email protected] so that we can confirm your membership/billing record. Our hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm. One of our representatives will be happy to assist you.

                                  Kind regards,
                                  Complete Savings

                                The complaint has been investigated and
                                resolved to the customer's satisfaction
                                Resolved
                                Complete Savings / Complete SaveWly completesave

                                I am writing about a saving service that I have been paying without my consent and have been billed twice for £15 each time, this is fraud and I would like a full refund of the £30 I have been charged with. I would also like copy of why I have been signed up for this and the website it was linked to.
                                I am very upset that it's happed and I don't want other people going through the same thing I have been.
                                Thank you

                                Wly completesave
                                Wly completesave

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                                  RESOLVED

                                  The complaint has been investigated and resolved to the customer's satisfaction.

                                  • Complete Savings / Complete Save's response · Feb 10, 2021

                                    Hello Daryl,

                                    In order to assist you, we need to confirm your Complete Savings membership/billing record and currently we are unable to do so.

                                    Please contact our customer service centre on our free telephone number (from within the UK) [protected], or, via email at [email protected] so that we can confirm your membership/billing record. Our hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm. One of our representatives will be happy to assist you.

                                    Kind regards,
                                    Complete Savings

                                  • Ow
                                    Owen Morton Feb 13, 2021
                                    This comment was posted by
                                    a verified customer
                                    Verified customer

                                    Same thing has happened to me mate. Any luck getting the refund?

                                    Absolutely appalling.

                                    0 Votes

                                  Complete Savings / Complete SaveYou’ve taken money out of my account

                                  You have taken money out of my debit card account without permission I need this money back ASAP as I've just bought a house

                                  You’ve taken money out of my account

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                                    The complaint has been investigated and
                                    resolved to the customer's satisfaction
                                    Resolved
                                    Complete Savings / Complete SaveRefund

                                    Membership [protected]

                                    £15 a month was fraudulently take from my bank account from Oct 2019 until Jan 2021 inclusive. I don't know through which company I was 'subscribed' in to this scheme.

                                    I did not agree to this subscription, I just didn't 'not' subscribed to the scheme.

                                    I wrote for a refund and all they did was reply with an email with cancel confirmation [protected].

                                    During the 16 months of payment to them not once was I given any information about this scheme.

                                    Add your opinion

                                      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                                      RESOLVED

                                      The complaint has been investigated and resolved to the customer's satisfaction.

                                      • Complete Savings / Complete Save's response · Feb 10, 2021

                                        Hello Doris,

                                        In order to assist you, we need to confirm your Complete Savings membership/billing record and currently we are unable to do so.

                                        Please contact our customer service centre on our free telephone number (from within the UK) [protected], or, via email at [email protected] so that we can confirm your membership/billing record. Our hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm. One of our representatives will be happy to assist you.

                                        Kind regards,
                                        Complete Savings

                                      The complaint has been investigated and
                                      resolved to the customer's satisfaction
                                      Resolved
                                      Complete Savings / Complete Saveunauthorized debit card charges

                                      I've had £15 taken from my account on the 08/02/21 and I want a refund. I dont know why this has happened by it has happened 3 times now! This cannot continue and I want my money back asap. I have not spent this £15 so I dont know why it has been taken multiple times. I am extremely unhappy and wish to receive a full refund immediately. To get in contact email me at - [protected]@gmail.com

                                      unauthorized debit card charges

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                                        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                                        RESOLVED

                                        The complaint has been investigated and resolved to the customer's satisfaction.

                                        • Complete Savings / Complete Save's response · Feb 10, 2021

                                          Hello Abi,

                                          In order to assist you, we need to confirm your Complete Savings membership/billing record and currently we are unable to do so.

                                          Please contact our customer service centre on our free telephone number (from within the UK) [protected], or, via email at [email protected] so that we can confirm your membership/billing record. Our hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm. One of our representatives will be happy to assist you.

                                          Kind regards,
                                          Complete Savings

                                        Feb 08, 2021

                                        The complaint has been investigated and
                                        resolved to the customer's satisfaction
                                        Resolved
                                        Complete Savings / Complete Save — Unauthorized Monthly card payment on the 12th of each month to

                                        To who it concern I am contacting you about money taken from my credit card account without my consent. It...

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