PDFSimpli
Reviews and Complaints

They bait you in with offer of free pdf to word conversion, then collect your info, then ask you to pay.

The help chat is actually rude. Any email they send you is 'no-reply'.

After you realize what they are doing, they won't close your account.

I tried to close my account but I was able to log back in after 24 hrs - I don't know if they are every going to close my account or not.

They show up on scam alert type websites a lot.

I initially reached out to PDF Simpli through both email and phone to address a fraudulent charge. However, my email inquiries went unanswered for several weeks. Despite multiple attempts to get in touch with them, I only received a response later, which failed to address my concerns regarding the unauthorized charge and a refusal to cancel my subscription.

Subsequently, I resorted to calling them, but the phone system repeatedly disconnected my calls after selecting various prompts. After the fifth attempt, I chose an option related to acquiring new service, and surprisingly, my call went through. Unfortunately, the person I spoke to was a woman who displayed rudeness and indifference towards my issue. She consistently talked over me and eventually hung up.

I strongly advise steering clear of this company. It appears that everyone associated with this organization is unhappy, and their apparent mission is to spread that misery to their customers.

This company advertises free service with optional upgrade for pay. After spending 2 hours to edit a pdf, I only then found out that I could not get the edited document fo 24 hours unless I paid for the servce. Even at that, the message was hidden amidst multiple prompts to pay for the service a $39.95 per month. The tool was confusing to use, and did not always save my changes, even when I tapped the "save" button. After I finally accessed the document 48 hours later, I saw only then that it did not even work properly, and that there were multiple mistakes in the document in spite of my having gone over it and saved my changes multiple times. The whole process was totally confusing and worthless. I would be willing to pay for a service after a free introductory period, if it were not deceptive and worked well. This site is neither.

I used PDFSimpli through a free trial in May 2023 but of course the free trial came with a catch: cancel within 30 days or be charged for a subscription. I called to cancel and was told it had been cancelled. I got another credit card bill and I had been charged again. When I called (again), I was told I should have gotten a confirmation email when I first called. I didn't get any email and when I questioned the agent about the email address, I was told I had provided my g-mail account. I never use the g-mail account so I would not have given it to them. I would avoid using this company for anything.

This company has charged accumulated USD 280 for a service that has never been used apart from the initial trial period. Seems like the business model is to not send email receipts for reoccurring charges. Offered one month refund. This is an outrageous scam and I doubt their terms will hold water in front of a consumer tribunal. This service should be shut down. Have now done a search and it seems like other consumers have similar experiences. Only offered one month refund to prevent a Police report. Say no more. Stay away!

I just spoke to another of thier customer support representative, instead of helping my complaint, she said "[censored] you" when I asked her why did you charge my account without my consent without sending any email. This is thier second customer services agent since yesterday who did this to me and being rude and being so rude , They are cheaters don't follow rule neither send any email before charging any user.

And on the top of it they have the worst ever customer support people, who doesn't know how to help out.

Please 🙏 don't take thier services worst ever people I have come across with.

Like many people, I signed up for the fairly cheap two week trial. I was not notified that my trial was coming to an end and was charged $60.39 Canadian dollars. I called the company’s customer service representatives on two separate occasions and during both instances, I was spoken to in a rude and incredibly degrading tone and was hung up on both times. I have never experienced a company that is so unwilling to help their customers I am truly disgusted with the way this company interacts with their customers. I will not be using the service again and I do not recommend that anyone use this service.

I tried their service once in May and paid $1.50 for one time usage. Then this company kept charge my Paypal account for the last two months without my motice util i found out by reviewing my credit card statement. This kind of comany doesn't follow business rules and operates like a scam. I really don't know why it still sirvive? And there is no one to take care of their scam? What about BBB? And what about regulation body? Sneakily charge my account $39.95 for past months eithout my notice and with no service provided.

So, I tried out PDFSimpli for a trial period and ended up having a rather unpleasant experience with them. To start, my account was automatically charged even after the trial period ended without my authorization. I tried contacting their customer service, but they were extremely unfriendly and impolite. When I asked to speak to a manager or supervisor, I was told they didn't exist and that the representative would not be refunding my money. It was frustrating and disappointing to say the least.

After some online research, it has become apparent that I am not the only person experiencing this issue with PDFSimpli. It seems that others have also suffered unauthorized charges and received similar unhelpful responses from their customer service department.

I can't say for sure if PDFSimpli is running a fraudulent business operation, but I do strongly suggest that you proceed with caution if you plan on doing business with them. From my personal experience and the experiences of others, it seems that you may end up having your money STOLEN and getting no help in return.

Overall, I would advise everyone to stay clear of PDFSimpli and look for other options for your PDF needs. Don't make the same mistake I did and end up losing money to a company that clearly doesn't value its customers.

I was super upset to see that PDFSimpli charged me 2 bucks for only a 14-day trial! And to make matters worse, they snuck in some sneaky fine print that said they were gonna start charging my credit card every month! Like, what kind of rip off is that?! These guys are straight up sharks. They didn't even try to make it right by offering me anything. Their customer service was also terrible - they didn't even try to help me out. Overall, don't use PDFSimpli if you don't want to get scammed!

I've came across PDFSimpli (pdfsimpli.com) when I was unempliod and in need of signing a single document in the months of 11-21. It did the trick but then I found myself amongst the employed and the company I work at provides pdf software. As expected, I forgot to close my account on PDFSimpli, life's busy, what can I say? I realized after a month charges were still being made on my credit card and I reached out to cancel and request for a refund from months 12-21. Their policy allows for refund only for one month which wasn't very accommodating in my opinion. I've had better treatment from other softwares. It's safe to say that this experience wasn't the greatest and I will not use PDF Simpli ever again.

Pdfsimpli software doesn't work at all. I tried to call customer service to cancel my subscription, but they won't cancel it! They will charge you $ 39.95 ASAP and renew your subscription without your consent. The worst thing is when you cancel via Paypal, you will not get any refund at all, and that is a total rip-off! I had to do a chargeback using my credit card and Paypal account because these people running this website are totally dishonest. So be careful, don't waste your money on this garbage!

I was looking for a way to sign a document electronically and stumbled upon PDFSimpli. I was happy to see that they offer a 2 dollar trial and decided to give it a go. I needed to sign my mortgage document in January and thought it would be a quick and easy process.

However, after the trial period, I noticed that PDFSimpli had continued to charge me 40 dollars a month for the past 5 months. I was shocked and angry that I had not realized it sooner. I felt betrayed by the lack of transparency on their site and the fact that there was no indication of this automatic subscription renewal.

I am disappointed that I wasted 200 dollars on this scam site for only one PDF. I wish I had looked at the reviews before signing up, as others have warned about similar experiences. I hope this review can help others avoid making the same mistake.

So, I tried using PDFSimpli to edit a document, but unfortunately, I missed the 14 days trial deadline. It was my fault, I know. I thought I was good for the term when I paid for the document, but apparently, they charged me again for the subscription after one month. Come on, PDFSimpli, why didn't you inform me?! Or maybe I just couldn't find it, I'm not sure.

Anyway, the worst part is, it costs $39.95 a MONTH! Can you believe that? I mean, I paid only $1.45 for the single document, but then they charge me $39.95 for the subscription. That's crazy! Next thing I knew, my bank statement was showing some unexpected charges that I couldn't figure out.

I had to contact their customer service to get refunded, and luckily, they agreed to refund my payment. But then, they offered me a resolution that cost $12.95 PER DOCUMENT. Are you kidding me? As a common human being, I can't afford that! It's way too much for my budget. PDFSimpli, I think you need to reconsider your pricing strategy.

This website, PDFSimpli, isn't as good as it's made out to be. When I tried to use it, I couldn't get it to work properly, so I decided to cancel it on the same day. However, I was really angry to find out that I'd been billed for $39.99 today. When I phoned up to complain about this, the person on the other end of the line was really rude to me. They told me that I hadn't cancelled the subscription until today and asked whether I had received a notification. Obviously, they give you notifications so that they can keep renewing the subscription and keeping the money coming in. The man I spoke to wasn't happy when I blocked them on Paypal, and he told me that I'm not eligible for a refund. Honestly, I feel really ripped off and angry that they treat their customers in this way.

This company is pure garbage! I made the mistake of handing over 1,95 euros to them and ended up getting charged a whopping 40 euros at the end of the month. To make things worse, I couldn't even download the document I needed! Can you believe that? It's insane! I had to go through the hassle of contacting Paypal and canceling the sneaky "subscription" that I never even signed up for in the first place.

Trust me, this isn't a one-time thing. This company is 100% a scam and they will do anything to rip you off. They even managed to post some positive reviews on Trustpilot, but don't be fooled, it's just them trying to cover their tracks. These guys are experts at scamming and they will stop at nothing to get your hard-earned money.

The fact that they are able to use Paypal to scam people is just appalling. How can Paypal even allow a company like this to operate? It's beyond me!

In short, do yourself a favor and stay away from these scammers. They are not worth your time, energy or money. Save yourself the trouble and look for a more reputable company to help you with your document needs.

I recently stumbled upon PDFSimpli (pdfsimpli.com) and thought I would give it a try. The website boasted that it was completely free, so I uploaded my document without a second thought. However, to my surprise, the site then prompted me to pay before I could complete my task. I must say, they were very slick about it! Eventually, I came across an offer to try their services for 14 days for only $1.95. Being the bargain hunter that I am, I decided to take the plunge. However, I soon found out that I had to keep an eye on the renewal process, since failure to do so could result in a whopping $39.00 monthly fee.

I took a closer look at the annual plan and realized that if I forgot to renew, the price would go up by more than 1000%! Needless to say, I was taken aback by these hidden fees and tricks. Ultimately, I couldn't bring myself to continue with the service and left with mixed feelings.

I cannot comment on the quality of their services as I was put off by their tactics before I could test it out. Curious about other users' experiences, I went online to read reviews. To my surprise and disappointment, ALL the reviews I came across were negative. It seems like many users had similar experiences with undisclosed charges and difficulties with canceling subscriptions. I cannot say for sure whether PDFSimpli is a reliable service, but for me, the risk is just not worth it.

So, I recently tried to use PDFSimpli and unfortunately, it was not a successful experience. I spent a considerable amount of time editing a pdf, only to find out that I couldn't download it or access it again. Despite my best efforts, I just couldn't seem to make it work.

Maybe it was my mistake, perhaps I misread some of the instructions. But honestly, I'm almost certain that I followed them correctly. Now, I'm in a bit of a bind because I had only three minutes left to submit my 11-page assignment and I'm already failing the class.

To make matters worse, the whole website just seems to suck. I tried to use the text option to edit my work, but it just kept glitching and duplicating every piece of text I wrote. I was so frustrated that I didn't even bother trying to use the pencil feature.

Overall, I wouldn't recommend using this website unless you have a lot of time to spare and enjoy dealing with technical issues. In my opinion, there are better options out there that won't leave you feeling stressed and irritated.