Complete Savings / Complete Save
reviews and complaints

Dear sir/madam

I am a disabled lady and have been unwell recently, I use online shopping regularly.
However I have just noticed that your company has been taking £15.00 a month since September 21 to January 22.
I have NEVER knowingly given permission for WLY*COMPLETESAVE.CO.UK to take money.
I want a refund of £75.00 put into my account. I'm taking up a complaint procedure with my bank.

Regards
Lisa Northfield

This company is removing £15 per month from my personal account, I have tried to cancel this standing order that I did not set up but they are asking for a customer number that I do not have, please can you help to stop this payment, I did not give permission for this money to be removed & have no idea what it's for as I can not get any information from them
Thank you

I have had £15 taken out of my account last month. I have Never heard of you before or signed up to you. I wish to receive a refund and cancellation of this account please. This money couldn't have come out of my account at a worse time, struggling to make end meet. When I try to top up my electricity I find you have taken £15 out of my last £20 out of my bank. This has caused much stress and anxiety for myself as I don't even know who you are and feel completely robbed, feels like fraud.
Thankyou

Unauthorised money £15 taken from my bank today I want it back today. I did not authorise this

I have never seen or heard this company before and they are taking money out of my account fraudulently £15 a go so it's not big enough to raise alarms but it is a disgrace that people are having to put up with this

WLY* Complete Save have taken £15 fraudulently from my debit card today. At no time have I requested to join the Complete Save savings plan. I have only just discovered this fraud. The amount of £15 per month is a small enough amount not to raise alarm bells! I have now contacted my bank and had further payments stopped, but as a pensioner on a very low income I am furious that this amount of money has been stolen from my account. Somehow this company has got hold of my details, but I can confirm that I have never completed an application form to join this savings plan or received any emails or other documents from this company. I want my money refunded and this company investigated.

£15 was taken twice from my bank account when I wasn't signed up. I don't have an account on complete savings and I would like my money back, I have attached an image below showing what happened, so I would appreciate if I got my £30 back asap please…

Thank you for your reply. But why are you asking for my supposed account details with you when you already have them? And for information I wanted a credit score and put my details on their website not your site! I have gone through my bank account and you have clearly been taking it for a while and and putting me into debt because your taking money i don't have or can afford. I WILL BE EMAILING TRADING STANDARDS BECAUSE YOU ARE A COMPANY. AND YOU ARE TAKING MONEY FROM PEOPLE WITHOUT PERMISSION.
I Want A Full Refund for all payments taken you don't need my account details you already have and "my payments made" will be on there too.

I have no recollection of ever signing up to Complete Savings, yet today a payment of £15 has been deducted from my bank account. I would like Complete Savings to cancel the unwanted membership and refund my money.

I never signed up for this.

The company's emails about the 30 day period "free trial" were in my junk inbox so i never saw them. i wouldn't have seen them if i hadn't have noticed that they took £15 from my account and as a student that is money that i need right now

I would like a refund but haven't heard from them i have contacted them through their email but not on the phone

I have sadly been very poorly for the last few months and I'm also disabled so tend to regularly shop online.
I sat down today to check my bank account and to see what I had purchased over the Christmas season.
I have noticed five £15.00 payments taken from my bank in 2021 from; 7th September, 6th October, 6th November, 5th December and the 4th January 2022.
I have NEVER knowingly agreed to these payments as I struggle financially paying my bills.
I would like the full amount taken to be returned to my account, I will also be contacting my bank to cancel any further payments.
My email is [protected]@yahoo.co.uk

This company has been charging 15 a month on my card. I never subscribed to this those transactions are totally unauthorised!

I have written a complaint for an unknown action from you and havn;t get an answer.
I informed already my bank in Vienna to refund the money for me.

My email: guenther.[protected]@@gmail.com

Please refund 180 EUR immediately.

Regards
Günther Eybl Wavrin

I have discovered that €15 has been taken from my account for the last 2 months. How do I stop this and can I get my money back. I didn't sign up for this so I would very much like to get it stopped and my money returned

£15 has been processed to go out of my account I did not authorise this I am absolutely fuming- disgusting company I want my money back now. I haven't signed up to this or have had any Information regarding this payment. I expect a response I have emailed directly also. How do you think you can get away with doing this to people. I expect the refund back in my account tomorrow

I have had £15 a mpnth taken 9ut of my bank account i would like my money which you have stolen from me i originally signed up for a credit report which i got... so who the hell are you? And what gives the right to take my money without my permission and no a family member hasn't signed me up because i am the only person wgo gas access to my ACCOUNT! I do want all the money that you have stolen from me back though and i will not give up.

I never gave consent or permission for £15 to be taken from my account, also I cancelled the subscription when I first signed up. Please send back the £15 pound is it was from accidental sign up. I purchased from fragrance direct and this website came up on my purchase confirmation email saying I could get money off my next purchase from fragrance direct. I signed up to this but immediately cancelled my subscription after realising I'd have to pay £15 a month. So please send back my £15, would be much appreciated.
Thanks, Lewis.

WLY* Complete Save has been taken money out of my account for several months now without my permission and this is the problem I'm facing. I'm only a teenager and I'm having around 15 pounds taken out of my bank account. Adding on to this, due to my age, I don't know how to resolve this issue. This is completely unprofessional on your part, and I would like a full return on the money you have taken.

I did not sign up for this membership however I got charged £15 may I get a refund as I do not want to carry on the membership

I made a purchase for the holidays and now apparently I was signed up to their membership. I had no idea of this membership I was not informed in anyway until this morning I was charged £15. I have cancelled the membership is there anyway I can get my money back?