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Avangate Customer Care Service

Avangate Inc.

900 Island Drive, Suite 203
United States - CA94065

Customer Support Phone Numbers

+31 88 000 0008(International) 3 1
+1 (650) 963 5701(USA & Canada) 2 1
Additional Offices

Operational Romanian Office:
Blvd. Dimitrie Pompei 10A., 020337, Bucharest

Headquarters Dutch Office:
Prins Hendriklaan 26 II, 1075 BD Amsterdam

Corporate US Office:
3500 Lenox Road, NE, Suite 720, Atlanta, GA 30326-4229

Avangate Complaints & Reviews

Avangate / phonelab

Olivier Engelaere on Jun 19, 2017
I purchased Aiseesoft Fonelab on May 28 2017 to recover deleted videos on my Iphone 6S Plus. The product did'nt succeed to recover this videos. I contacted the support who answered Fonelab wasn't able to undelete videos from Iphone. So, as I hadn't been informed that Fonelab wasn't able to...

Avangate / 7-data recovery suite (Data recovery software)

MK Chaturvedi on Jan 26, 2017
Software provided as per order detailed below has not been able to recover audio, video and dwg files which was my primary requirement. Refund requested. Reminders sent several times. But no refund received so far. Invoice No: BV26165215 Date: January 02, 2017 Order No: 55856462 Provided by...

Avangate / Mac optimizer and complete package

Trammell on Aug 6, 2016
Well I`m back and this time this company has real surprises waiting when you buy their product. The last complaint was how when I purchased the Mac Optimizer I was cut in on by the company Avangate. The company from somewhere in the hills of India were pleasant at the buying stage. They...

Avangate / Owner of Mac Optimizer

Trammell on Jun 29, 2016
It all started when I looked to purchase Mac Optimizer for $39.99. Then I was transferred to a gentleman that had a good pitch about taken the worries out of having to handle any computer, lab top, i-pad and even my cell phone. The cost $469.99. Well then the tac ons i.e: $1.99 to this day...

Avangate / Refund not received

honey rodgers on Feb 11, 2016
on the 1st of feb i ordered a program online from tweakbit that was supposed to clean up my computer what i got was a program that went through my computer (remotely) and showed me everything that needed to be cleaned up i was then transferred to a "senior" technician, who tried to...

Avangate.com / Bitdefender Total Security 2016

Donald Newell on Jan 15, 2016
On 9 Jan 2016 I ordered the product above and paid by my PayPal Mastercard. I got an Email verification that my bill was paid & I should download the product.I complied and was told that registration would be done automatically .When it finished loading it was a free trial of 30 day...

Avangate / (Tweakbit) Refund of $59.40 not received

mapetitt on Nov 11, 2015
I have contacted this company for one month now trying to get my money of $59.40 back from them. They state that they have refunded it on 10/10/2015 and give me a confirmation number #1627426709for order #43110477. This did not happened. I have my bank statement and there was not $59.40...

Avangate Inc. / An program for my computer; tweakbit

Reviewer83494 on Nov 10, 2015
On November 4, 2015, I needed a driver after upgrading to windows 10. I found this program and it was advertised for $4.95. I downloaded it. They charged my credit card $79. I emailed them and no results. I finally called them. This woman wanted to get on my computer. I said, "no way!" I...

Avangate Inc. / Iolo System Mechanic - Refund Request

Reviewer50872 on Sep 25, 2015
09/15/15 - I contacted Avangate about a charge on my account for $29.95 and was told that they automatically renewed my service. I requested a refund and was told that it would take 2 - 6 business days 09/23/15 - I contacted Avangate again asking why I still had not received my refund. The...

Avangate Inc. / Glary Utilities

Neil Maxwell on Sep 13, 2015
After 2-3 years of using the "free version" of GU then on Jan30 2015 I was asked to pay $16.51 AUD for the "pro" version. The payment was requested by MyCommerce, Inc. and I paid that day using Paypal. I have now received a request from Avangate Inc for a payment to "go pro" I sent an email...

Avangate / TweakBit

Reviewer99010 on Sep 11, 2015
I purchased TweakBit from Avangate a couple of days ago for £3.88 but, on checking my bank statement I see that they've taken £59.53 from my account. I was not aware I was purchasing additional software from them and resent you taking money in such a way. The review site for your product...

Avangate/Tweakbit / Tweakbit

Reviewer83939 on Sep 5, 2015
I purchased this product through a on-line add at Ookla SpeedTest.net. My paypal account was charged. However, I never received the software, the software registration, or anything. I was ripped off. I am trying to get my money back through PayPal. However, it is frustrating as PayPal ha...

Avangate*dll Suite / Con artist Alex from microsoft

canonskeeper on Jun 20, 2015
India speaking man called me on 6/17/15 about 3:30 pm. said he was Alex from microsoft. Wanted to access my pc thru ammyy.com to show me errors on my PC. Tricked me into opening my online banking web site. Told me he had just put $500.00 into my account to re-emburse me for Microsoft...

Avangate / No refund nor solution

Kainan on Jun 8, 2015
I bought from their website an activation code for the game Mount & Blade but couldn't activate. So I contacted both the company Avangate and TaleWords Entertainment for a solution but nobody replied me. Therefore I asked for a refund online, and now it's been more than 1 month and...

Avangate / Tweakbit / malware/spyware

James W Daugherty on Jun 8, 2015
Downloaded Avangate/tweakbit products and my computer was overtaken by malware and spyware I could not get on a lagitamite website no matter what I tried to do. I believe I purchased 4 different software packages from them, out a lot of money and dismantled my computer and destroyed the...

Avangate / Scam

TP OH on May 20, 2015
I purchased this product at the referral of a website. When I went to download the item, it asked for the serial number and then said I need to go to this website for further activation: http://activate.esellerate.net. I went to this site and it does not exist. I went back to the...

Avangate Driver Whiz / unable to have installed

Dierdre Hayles on Mar 28, 2015
I purchased 2yr driver whiz order number 37442669 on March 24. When I phoned to register, remote controller technician (11026) told me that my computer wasn't able to install driver whiz as pc couldn't scan properly. Controller advised me that he could fix problem but it would...

Avangate / Fraud

Avengate on Mar 12, 2015
Avangate told me that they were from microsoft and my computer had been hacked and they were using my information on the internet. If I give permission to take care of it they could stop it now, so they sent my call to their hacking department. They wanted my credit card information to take care...

Avangate - Phone Sheriff / No refund - product doesn't work

feeniks on Mar 9, 2015
No refund for bad product. Phone Sheriff, parental control software. Doesn't work on my phone or tablet. Sales rep assured me I would get a refund if it didn't work. Four emails later and a complaint to PayPal and they still refuse to issue a refund. I will complain about them...

Avangate / Bitdefender / Will not respond to refund request

madeincanada on Feb 28, 2015
I was automatically charged in the amount of 89.95USD by Avangate for a Bitdefender subscription that was to expire on March 1, 2015. The automatic renewal charge was processed on February 27, 2015. First of all, I DID NOT wish to have my subscription auto-renewed. Secondly, I was charged 2...

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