Menu
Yahoo! Customer Service Phone, Email, Contacts

Yahoo!
reviews & complaints

www.yahoo.com
www.yahoo.com

Learn how the rating is calculated

1.3 1516 Reviews

Yahoo! Complaints Summary

112 Resolved
1403 Unresolved
Our verdict: If considering services from Yahoo! with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verify
Is this your company? Claim it and get a lot of features. Read more
Get notifications about new complaints and reviews of Yahoo!. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Yahoo! reviews & complaints 1516

Filter reviews by rating
5
0 review
4
0 review
3
0 review
2
0 review
1
1 review
Sort by:

Newest Yahoo! reviews & complaints

ComplaintsBoard
A
7:40 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! compromised email address

Dear sirs,

I have just discovered that someone appears to be intercepting my yahoo mail and using my email address to send bogus emails on my behalf and to direct payments due to me to their own account. I wish to close my yahoo account as I do not trust that I have any measure of security left. Before doing so I wish to archive for future access all emails I have sent and received in my yahoo account (over the last 20 years). Please advise me how I can do this. I am very worried that someone has all of my particulars and is accessing my emails or pretending to be me. This is an urgent request and kindly guide me as soon as possible to prevent further damage to me.

Thank you very much
Sincerely
Ali Jaafari
[protected]@yahoo.com

Read full review of Yahoo! and 1 comment
Hide full review
1 comment
Add a comment
P
P
pobarjenkins
Minneapolis, US
Feb 23, 2017 2:35 am EST
Verified customer This comment was posted by a verified customer. Learn more

Choose "Trouble Signing In" on their email login page and follow directions from there.

ComplaintsBoard
V
11:52 am EST

Yahoo! email advertisements interrupting typing

The email page is spending so much time trying to constantly load the ads on the right that I cannot get the body of my emails typed. I have to pause every letter or two, and even then sometimes it just will not type my letters. If you want ads, fine, but make them banner ad that do not change more than every 30 seconds so that I can get my emails typed out. We are a business and your making money is costing us money.

Read full review of Yahoo! and 1 comment
Hide full review
1 comment
Add a comment
P
P
pobarjenkins
Minneapolis, US
Feb 23, 2017 3:04 am EST
Verified customer This comment was posted by a verified customer. Learn more

Have you tried an ad blocker?

ComplaintsBoard
M
4:46 pm EST

Yahoo! just trying to log in

All right, here's how it goes:
1. You got hacked.
2.. Boo-hoo, cry-cry from me.
3. So you wanted me to change my password.
4. You wanted me to make a stronger password.
5. Now I am so cocked up, I cannot login at all.
6. I can't access your 'Community' (ha-ha) to get help.
7. Messages are basically 'We can't fix this online'.
8. I ABSOLUTELY REFUSE to believe this.
9. If you can't fix online, then what?
10. I've had this account for < 10 years.
11. Oh, yeah . . now I see that you only care to help seriously if I'm a business.

Thank you so much for your help.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
D
7:32 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! please don't delete my account..

As I use my email today, I came to realize that I forgot the password of my account which I personally log-in my to my laptop and my personal iPhone. I fill up this form which requires additional email address to be sent my code which is my alternate account [protected]@gmail.com. Yahoo message me that they found insufficient datas to know if I am the true owner of the account. I am afraid my account will be deleted since they give notice that they will blocked it to prevent malicious spreading of contents. Please, I am Dustin Nicanor G. Villaester. The true owner of [protected]@yahoo.com. Just don't delete my account irregardless if I dont recover my old password since I can still use this account now. I attached photos showing this account still active and I am using this right now Thank you!

Read full review of Yahoo!
View 0 more photos
Update by Dustinick
Feb 18, 2017 6:29 pm EST

So many typos and wrong grammar. Sorry I was in a hurry that time. Haha! LOL

Hide full review
ComplaintsBoard
G
9:01 am EST

Yahoo! news

I have kept Yahoo as my Home page for years. I am now changing over to Google. I NEVER thought I would say that. You want a client #, etc..., all I can give you is this.
Your so-called news journalists are a joke. For several reasons. And I don't believe I am the only one who thinks so.
1. They can't spell! Are they 5? I've seen better grammer as a teacher to second graders!
2. They are uninformed and opinionated. News is supposed to be just that. If it is an opinion then it should state so in some sort of disclaimer before the article.
3. The slanted, yellow journalism used on your service, especially about the man that is supposed to be our President, is ridiculous. It is no wonder our nation is in such a divisive state! Yes, I believe in freedom of speech. But, I also believe that we, as Americans, have a duty to this country to show other countries we ARE the best, we ARE United. You could help by not "stirring the pot". But you won't. Why? Because it is the age group that you have running your news department. They want sensationalism! They want people rioting, shooting policemen, killing each other and making better news headlines for you.
Just how selfish are you? And when did the Flag that flies over this country become nothing more than a piece of cloth? Shame on you, shame on the children you have writing for you. Did you troll High Schools for them?
If everyone would just stop and take a breath. Give everything a chance to settle down we might not go down in flames as a country.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
F
9:59 am EST

Yahoo! unable to get access to account

I was promted by my iphone to re-input my passwrod which I cannot remember so then taken to 2 old mobile numbers that I do not have access to and due to this then put back to the start of the process. I am at my wits end. I called yahoo support team [protected] who are at the very least extremely rude and unhelpful, hung up on me 3 times whilst I was asking a question and then 4th attempt I asked to speak to a amanager. the agent put me on hold and the same agent came back to say he was a manager called Mike. he was 100% the same person, who also hung up on me. all I want to do is access my account, there must be a way around this. I have had this account for years.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
R
4:20 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! scam $100 in itunes

Yahoo
I forgot my password

Yahoo I richard lyon was scam $100 on itunes cards, by on line yahoo help phone number. [protected] usa) and new york call center phone number [protected]) on internet.
I talked to a person name jeffery danes exton number (113) jeffery told me on feb.08, 2017, I need to get $100 itunes
To solve my password problem. jeffery said I would get back my $100 in a check in 24 hours. I called jeffery on feb.10, [protected]-exton (113) I asked jeffery where my $100 check was. jeffery gave a story that hackers in africa and niagara were into my account and jeffery wanted another $100 in itunes cards. I told jeffery I wanted my $100 check back first. jeffery hung up on me. I cannot reach jeffery any more. what can yahoo do to help?

Regards
Richard lyon ([protected]@yahoo.com)

Ps my old yahoo email ([protected]@yahoo.com) was the one that I forgot password.

Read full review of Yahoo!
Update by Richard Lyon
Feb 11, 2017 4:22 pm EST

Never recived back monies as promice in a check in 24 hours people are real [censor].

Hide full review
ComplaintsBoard
J
9:50 pm EST

Yahoo! phone number access

Im complaining about may phone number registered in my account. I registered my old number before when i was in the philippines . And now im here in dubai, uae. I forgot my password already. I've been trying many times to remember my password but i can't. I still know the old # but i cannot open it already because i already left it in the philippines. The only way is to get a new key for the new password is the old number but i dont have the access anymore.. Please help me to change the old number to my new number.

Read full review of Yahoo!
View 0 more photos
Hide full review
ComplaintsBoard
C
9:19 pm EST

Yahoo! yahoo mail password

Hi, after I change my password as suggested by yahoo, I was unable to log into my account via password. A window appeared stating incorrect password.
Therefore I can only access my account via account key on laptop.
But this feature is not available in ipad-mini's mail.
I have since then changed my password several time in order to log-in yahoo mail via ipad mini. But the problem still occurs.

I hope this technical glitch can be resolved ASAP.
Thank you and have a pleasant day.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
N
4:31 am EST

Yahoo! news

In recent months I have seen the Yahoo! news feed increasingly dominated by input from a shockingly low quality source called Snappa. Their writing is abysmal (my 12 year old has better writing style), their content entirely subjective and opinionated, and their political bias so ridiculously blatant and excessively based on a limited selection of Twitter feed reposts that i simply dont find any value in their articles. Which is fine... i could ignore their articles... except they release so many that they dominate the Yahoo! news feed. Before their advent Yahoo! News was a regular browsing haunt for me but i have noticed that habit is changing. It doesnt bother me as such; happy to change but since I have been a relatively loyal Yahoo! News reader for years I thought i would pass along this comment in the hope that if enough of us say something someone will listen.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
B
10:09 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! customer assistance

hi

just wanted access my yahoo account I've rang 4 times on [protected] and 2 twice there hang up on me, all i wanted to do is to get access to email so i can see bank statement and bills to pay because all my information goes to my old account [protected]@yahoo.com.au at the moment I'm using another account [protected]@yahoo.com but i need the old account email so i can change to new account, can some one help me pls

regards
Mary

Read full review of Yahoo!
Hide full review
ComplaintsBoard
G
3:49 pm EST

Yahoo! yahoo refusal to deal with email search feature not functioning

I am at my wits end trying to get Yahoo to deal with its email search feature not working. When trying to locate an email from someone, no results are returned. This is despite altering search terms, spelling, filtering etc. I searched Google for an answer, but everyone is having the same problem. When complaining to Yahoo about the ongoing problem, they are arrogantly in denial and refusing to admit the problem exists, yet it appears that everyone is having the same issue.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
T
1:15 pm EST

Yahoo! ability to select/block what appears on yahoo news screen

In the past, I was able to set the newsfeed stories on my Yahoo Home or Yahoo News page to hide or limit certain subjects--Kardashians/celebrity gossip, for instance. As a teacher and parent who has their screen visible when kids are around, this is important to me. I am no longer to keep these types of stories off my screen. There are "love this topic" and sharing options, but no "dislike". Why? For reasons unbeknownst to me, I am getting every single article about unprofessional teachers who break our code of ethics and sexually abuse their students, as well as all the horrible domestic abuse stories out there, and they stay on my feed for days instead of changing out (is this what happens when you try to read education and family issues? If so, the algorithm picking those stories is skewed terribly). I have had my yahoo account for over a decade, and I hate to give it up. However, I am at that point if I cannot fix this. Please help. Key issues: removing unwanted stories from main news feed, "disliking" inappropriate stories/resetting current choices so news algorithm can find better fits, getting news that is on Yahoo News to change on a more natural basis (no reason for any story to be there for 4 days). Thanks.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
A
8:37 pm EST

Yahoo! yahoo news comments

I read an article and get to the comments section at the bottom and the type freezes up. What is happening? I cannot type my comment because it freezes. Please respond. I would like a response and a resolution to this problem. Yahoo is my home page, I don't get it. I am a conservative and my comments are reflected as such. If there is someone at Yahoo that does not agree with conservative comments then that person should be fired. I always thought that Yahoo is a free speech site. Please respond.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
D
8:08 pm EST

Yahoo! yahoo sports articles comments section

I comment frequently on Yahoo Sports articles. I try to report as abuse many commenters who use profanity in either their posts or attached GIFs. I also attempt to mute those commenting; their comment will initially disappear, but, when I return the inappropriate comments reappear.

Most recent...Yahoo sports article connected to NE-ATL Super Bowl matchup in the NFL scoreboard section, comments from Donovan and Adam.

Read full review of Yahoo! and 1 comment
Hide full review
1 comment
Add a comment
S
S
Speedy Roland McGregor
, US
Aug 15, 2022 3:40 am EDT

Why this Yahoo Fantasy baseball having so many profile issues every day my winning totals of my profile changes, it is never right, it gets fixed then falls out again wrong, 3-4 times a week, this is getting very oldI am about 36 wins short on my profile, whats going on at yahoo

ComplaintsBoard
P
11:23 am EST

Yahoo! news article ethics

wtf Yahoo!

2/3/2017

#1 You have news articles on your home page that are total BS opinion pieces run to look like actual news. Even the main source of the story, on Huffington Post has removed the story from their website.

#2 Please explain to me why you have an uncensored image of the naked statue of President Trumps penis, yet you censor the video of Britney Spears wardrobe malfunction; in which she has a tiny nip-slip? Explain this to my children.

Read full review of Yahoo!
View 0 more photos
Hide full review
ComplaintsBoard
G
12:20 pm EST

Yahoo! yahoo email [protected]@bellsouth.net

My Bellsouth.net account was taken over by Yahoo a couple of years back

I have been receiving my e-mail in Outlook 2013 from 2 different email addresses with NO problems until yesterday
My email address is [protected]@bellsouth.net

Now Yahoo let the security certificate for pop.att.yahoo.net expire and I can send emails but can NOT receive them from the POP server. If I go to the Web access I still can receive e-mails and I can still receive emails from my other e-mail corporate address ...so
Is not Outlook problem
Is not an internet connection problem
is not a password problem

I called ATT-Uverse for technical support(to who I pay $300 a month for various services) who them narrowed the problem to Yahoo and gave me Yahoo technical Support
I called [protected]. First responder somehow got disconnected, 2nd told me I had to pay $100 for them to come in my computer to reconfigure my e-mail
The problem is narrowed down to changes implemented in the POP server without my knowledge. When I ask the Indian technical support to help with this issue CAUSED by Yahoo, without explaining the solution and what he is to do, he first ask for money.
I expect a resolution to this problem. I refuse to believe Yahoo implemented network changes to extort money from users.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
R
11:01 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! yahoo mail

Spam does not work. I am harassed 2-3 daily by these emails:

— =_alt_[protected]_= content-type: text/plain; charset=us-ascii
Duluth trading for women
— to view this
Email, please click below.
Http://link.duluthtradingemail.com/t.d?lql4wbr7qdpir0wt7lgaanyeogfyqecz30gggzn7ou81vimvny5nhkt4ydnwekg6jfl_mgolra32wth9okoenpuv4dezjx5uycek5mlmvktvno3pnqdafd6kzr-dcfci.enc&msgversion=web
Customer service
— need help with
An order? have something on your mind? email: [protected]@duluthtrading.com
Call: 1.866.301.8553 please do not use your email's 'reply' function. we do not
Monitor this address. be sure you don't miss out on email-only deals and
Contests by adding our email address, [protected]@duluthtradingemail.com, to
Your address book or "safe list."
— to
Unsubscribe, edit your email address, or update your preferences click here:
Http://link.duluthtradingemail.com/u.d?wygjrcvbkqsrdt9qegb=0&s=hamzaghalibouchibett@yahoo.com&processor=page&src=e60121ww9&ym_2mid=1636109&ym_2rid=6522160&mboxsession=e60121w-9996522160
— =_alt_[protected]_= content-type: text/html; charset=us-ascii

New government policy:
Confiscate your ira and 401 (k) to bail out your bank

— =_alt_[protected]_= content-type: text/html; charset=us-ascii

more ways to oomph your assets!

ease into our new lightweight longtail t shirt + free
shipping with your $75 order!

view online

share with a friend

no bull guarantee

|

866.301.8553

men

women

workshop

gifts & gear

men's sale

women's sale

free shipping on $75 orders*

share code:

color

two new styles to fit you through every
contortion of your day!

sure, you can wear ’em as you twist
yourself into a pretzel at yoga class.
but – just as the name suggests –
hyper-flexible, majorly durable noga™
knits are built to take on challenges
far more demanding than a downward dog
pose. which is to say, everything you do
during your day!

women's noga collection

shop now

customer service

about us

[protected]

careers

track order

watch our tv ads

privacy & security

our stores

shop men's

shop women's

fire hose® pants

free swingin' flannel

wild boar® footwear

longtail t® shirts

free swingin' flannel

new arrivals

keep up with duluth

need help with an order? have something on
your mind?
call [protected] or email us at:
[protected]@duluthtrading.com

add [protected]@duluthtradingemail.com
to your address book or "safe list" to
ensure delivery. please don't use your
email's "reply" function. we don't monitor
this address.

this message was sent to:
[protected]@yahoo.com

unsubscribe
update
email preferences

*offer notes: click on any link
from this email to start shopping or call
[protected] and mention promo code
"e60121wp" to get free shipping on orders
of $75 or more. $75 minimum order requirement
applies to the order total before taxes, shipping,
gift packaging and gift cards. valid on domestic
standard delivery only. email subscribers
(that's you, smarty pants) receive our very best
deals, promotions and special offers. so how can you
get even better offers than best? you can't! so
please understand, email offers are not valid in
combination with any other offers. not
valid in combination with other offers, for use on
prior purchases or purchases of gift cards. offer
expires at 11:59 p. m. ct on january 22, 2017.

© 2017 duluth trading company

170 countryside drive, belleville, wi 53508

view online

s

— =_alt_[protected]_= —

Read full review of Yahoo!
Hide full review
ComplaintsBoard
S
4:34 am EST

Yahoo! mail screen

I hate your shrunken down, miniscule opening email page. You have a 4 inch wasted border at the top, that annoying slow to download ad in the center that slows down the entire mail page process, and the stupid settings page that pretends to save your choice but does not. I want the basic email page that has nothing on it but my mail. Period!

I canceled an email account I had with you for 20 years. I opened this one. This one is soon to bite the dust if you can't fix these issues!

Read full review of Yahoo!
Hide full review
ComplaintsBoard
G
2:22 pm EST

Yahoo! news

I noticed your lead story was "World Leaders Concerned About Trump's Muslim ban". This is ridiculous. Trump is not banning Muslims or any other religious group. There is a "temporary" ban on refugees from "countries" where there is a significant amount of terrorists until we can come up with a vetting process to reduce the chance of allowing someone coming into our country that wants to harm us. If a refugee that has not vetted moved in as "your" next door neighbor I seriously doubt you would not have some concerns. The fact that most of these countries are predominantly Muslim is a fact because the terrorists are radical Islamic terrorists that have a warped view of Sharia law. PLEASE REPORT AS MANY FACTS AS YOU DO SIMPLY REPORTS THAT HAVE BIASED AGENDAS.

Read full review of Yahoo!
Hide full review

Yahoo! In-depth Review

Website Design and User Experience: Yahoo! has a clean and user-friendly website design that makes navigation a breeze. The layout is intuitive, and the interface is visually appealing. The search bar is prominently placed, making it easy to find what you're looking for. Overall, the user experience is smooth and enjoyable.

Range of Services and Features: Yahoo! offers a wide range of services and features that cater to various needs. From email and communication services to news and content, Yahoo! has it all. Additionally, they provide services like finance, sports, weather, and more, ensuring that users have access to a diverse range of information and entertainment.

Search Engine and Directory: Yahoo!'s search engine is reliable and provides accurate results. The search algorithm is efficient, delivering relevant information quickly. The directory feature allows users to browse through various categories, making it easier to find specific content. Overall, Yahoo!'s search engine and directory are effective tools for finding information online.

Email and Communication Services: Yahoo! offers a robust email platform that is easy to use and provides ample storage space. The interface is user-friendly, and features like spam filters and organization tools enhance the overall experience. Additionally, Yahoo! provides communication services like instant messaging and video calls, making it a convenient platform for staying connected.

News and Content Quality: Yahoo! delivers high-quality news and content from reputable sources. The articles are well-written, informative, and cover a wide range of topics. The content is regularly updated, ensuring that users stay informed about the latest news and trends. Yahoo! also offers personalized content recommendations based on user preferences, enhancing the overall content quality.

Advertising and Monetization: Yahoo! incorporates advertising in a non-intrusive manner, ensuring a seamless browsing experience. The ads are relevant and do not disrupt the user's interaction with the website. Additionally, Yahoo! offers various monetization options for content creators, allowing them to earn revenue from their work.

Security and Privacy Measures: Yahoo! prioritizes the security and privacy of its users. They employ robust security measures to protect user data and ensure a safe browsing experience. Yahoo! also provides options for users to manage their privacy settings, giving them control over their personal information.

Customer Support and Assistance: Yahoo! offers reliable customer support and assistance. They provide a comprehensive help center with FAQs and tutorials to address common issues. Additionally, users can contact customer support through email or live chat for personalized assistance. The support team is responsive and knowledgeable, ensuring that users receive prompt help when needed.

Mobile App Functionality: Yahoo!'s mobile app is well-designed and offers a seamless browsing experience on smartphones and tablets. The app provides all the essential features and services available on the website, ensuring that users can access Yahoo! on the go. The interface is intuitive, and the app's performance is smooth and reliable.

Overall Reliability and Performance: Yahoo! is a reliable platform that delivers consistent performance. The website rarely experiences downtime, ensuring that users can access their desired services without interruptions. The overall performance is fast and responsive, providing a seamless browsing experience.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Yahoo! contacts

Phone number

+1 (800) 318-0612

Website

www.yahoo.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Yahoo!?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Yahoo! Customer Service. Initial Yahoo! complaints should be directed to their team directly. You can find contact details for Yahoo! above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Yahoo!. Discuss the issues you have had with Yahoo! and work with their customer service team to find a resolution.