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1.3 1516 Reviews

Yahoo! Complaints Summary

112 Resolved
1403 Unresolved
Our verdict: If considering services from Yahoo! with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Yahoo! reviews & complaints 1516

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Newest Yahoo! reviews & complaints

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R
12:10 pm EST

Yahoo! yahoo mail

I am unable to send emails from my phone to other Yahoo email users. It used to work and now it does not. I just get a return error email. I don't want to have to adjust anything or screw around with my phone settings. I have also had many issues with needing an authorization code when signing in on my computer, the one I have used for a decade. I just want it to work without doing backflips. Funny how my phone is ok for receiving an authorization code but unable to send emails. Arrghh, so sick of Yahoo bs.

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3:15 pm EST

Yahoo! yahoo email

I have sent an email to my relative his name is Mushriq Hameed on his emai address([protected]@yahoo.com attaching confidencial, private and of great, importance documents response I received Email from an Yahoo customer called (Mushriq Tauwfeeq), but having the same emailaddress(mushriq @yahoo.com enquring if I sent him such e mail. Now I am very anxius about my private document and worried about thier secuirity and missusing. probaility and who will be held responsible for such mistakes of giving approv with the same email address for different customers

Please advise !

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Update by Abdul Sattar kadhim
Nov 08, 2017 3:21 pm EST

I have sent an email to my relative his name is Mushriq Hameed on his emai address(mushriq@yahoo.com attaching confidencial, private and of great, importance documents response I received Email from an Yahoo customer called (Mushriq Tauwfeeq), but having the same emailaddress(mushriq @yahoo.com enquring if I sent him such e mail. Now I am very anxius about my private document and worried about thier secuirity and missusing. probaility and who will be held responsible for such mistakes of giving approv with the same email address for different customers

Please advise !

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Y
5:19 am EST

Yahoo! flickr

So I cant remember my password, and your crappy way of recovering my account means I GO Round and round continuously being told 'uh oh there is a problem, try again later' - I need these emails and I find your recovery service utter [censor] garbage... my email address is [protected]@yahoo.com and basically now all I get asked is for two digits to a mobile number I no longer have and to verify an email address you say you cant email to! Wankers!

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7:38 am EST

Yahoo! a email that I received.

I'm a active member and I know that there's alot of scams going around, and I'm just trying to find out if this is one of them before I give my information out.

Did anyone from your company sent this email or is it a scam

Sent from Yahoo Mail on Android

— Forwarded Message —
From: "Yahoo-Help-SLN 569703"
To:
Sent: Mon, Nov 6, 2017 at 6:04 AM
Subject: Automatic Deactivation Date 11/07/17
Dear Email-User,

On 7th November 2017, Your Yahoo account will expire. If you like to continue using your email address, update your e-mail account using the link below.

UPDATE YOUR EMAIL HERE

Note: We are currently removing all unused Yahoo accounts due to the congestion in our server.

Best Regards,
Mail Team
©Yahoo 2017 Mail Service. All Rights Reserved

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K
10:49 pm EDT

Yahoo! hacked again

Hello Yahoo, on the back of having all my contacts hacked a few years ago I have tried to shut down my account but the hackers have my contacts. Yesterday, they sent a blanket email to my contacts and used my name as the name of the email address. The address was not mine but people thought it was from me. Is there any way to address this?

I am extremely frustrated

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9:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! a company advertising with yahoo with additional content called outback vision protocol

As a practicing Eye Doctor for more than 32 years, I was shocked to see an advertisement today on my Yahoo page which contained a video and much more content information from a company which calls itself Outback Vision Protocol. This obvious scam "company" is making claims and statements that are absolutely false and dangerous to the general population all for the purpose of selling a "scientific smoothie" whereby they claim falsely will cure Macular Degeneration, Glaucoma, Cataracts in addition to Nearsightedness, Farsightedness and Astigmatism...not to mention Presbyopia (focusing issues which occur after age 40-45). The statements made are so outlandish and dangerous to the community...giving them false hope...and having them seek a "snake oil" so-to-speak that can keep them from having actual medical treatments which are designed to save as much vision as possible. Yahoo cannot and should not tolerate grossly dangerous individuals...when discovered...to advertise and place such grossly false and dangerous material on its search engine. I implore you as a caring eye physician to please remove this content immediately. Please contact me with your response asap! I can be reached at [protected]@att.net.

Thank you!

Dr. Andrew Soss

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Olivia Leighton
, US
Dec 19, 2017 10:52 am EST

What carries weight is basic science, anatomy and physiology. At this time there is nothing short of a miracle that will instantly cure eye disease that causes blindness. And plain common sense would inform one that anyone who claims that some obscure, difficult to obtain ingredient, is the only thing that can cure blindness is bogus. Anytime you see an advertisement that is as long as this one, and tells you that big Pharma is going to try to take it down immediately, that everything is a conspiracy, then it's pretty much a guarantee that it's junk. Preying on the desperate and naive is a time-honored way for charlatans to make money. While there may be more on this Earth than we understand, miraculously curing blindness does not exist at this time. I wish you well.

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Mark Gerber
, US
Dec 19, 2017 6:19 am EST

The practicing eye doctor is offering no rationale for his conclusions or statements. The fact that he claims to be a doctor carries no weight with me. Doctors have always been trained by Universities who get paid by Big Pharma to create a curriculum which educates the medical profession to be ignorant to the truth. We all know that no matter what occupation you are in, or what business you own, you are not going to contribute to the demise of your employment or business whether it helps anyone or not. In the end, everything is about earning money. It is not about helping people. It is not about curing disease or finding extremely cheap alternatives to fossil fuels to power our vehicles or manufacturing vehicles or any other product to last for 50 years. It is about creating a continuing revenue for whatever the business is and you do not do that by providing what I listed below (yes providing, because it has already been created or discovered). Yes, I can say the same thing about the program offered above. However, I am saying that the doctor's credibility, isn't any better than the advertiser he is complaining about. This is true whether the doctor believes what he is saying because that was how he was trained, or he more interested in there being higher demand for physicians.

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C
capitalisa
, US
Dec 10, 2017 10:19 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Advertising dollars more important than the truth? Come on Yahoo.

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D
7:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! yahoo news

When is Yahoo going to start with fair news coverage? All I see is articles by Huff post and Newsweek which are clearly mouth pieces for the Liberal community. It was disclosed by Donna Brazille that Hillary Clinton rigged the primary election with Bernie Sanders and of course, Yahoo never reported. Yahoo quit being Liberal and start being American

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7:55 am EDT

Yahoo! yahoo news

I read news from various sources but Yahoo is A trick playing joke. You can clearly tell you're an anti trump news source but even non political articles are a joke, any headline I check into to read is about skincare, what a joke Yahoo is

How about the media get serious about what it publishes and act a little professional, how about adding some truth to what we publish and if it's an editorial, how about more than one leftist leaning side? How about we as a group care about all people of Amer a not just the ones who feel they are the educated elite? How about we just start caring where our country is really heading, and caring about each other?

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9:58 pm EDT

Yahoo! not receiving facebook code!

I forgot the password of my facebook account. So they sent me some digital code on my email. Unfortunately when I try to open yahoo mails they showed me no code email. Now I am unable to open my facebook account. N these yahoo customer service also didnot have any complaing email address to solve problem. Its been 3 days since m trying to send feedback but they are not responding. Worst service I have ever faced!.

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9:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! yahoo mail doesn't get a security code to change the facebook password

facebook link - https://www.facebook.com/Rishi.colins
facebook mail - rishi.[protected]@yahoo.com

i used to log into facebook using the above mail id
and i forgot the password and i tried to reset my password by sending a security code to the above mail.
in the display it shows,
"Please check your email for a message with your code. Your code is 6 numbers long"
and also
"We sent your code to:
rishi.[protected]@yahoo.com"

but i never got any got or mail regarding this matter.
please help
right now i'm pretty embarrassed
please respond

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J
6:59 am EDT

Yahoo! someone wants to shut down my account

Hello,
Attached is a copy
stating that the admin is alvin_tesslawas had received to shutdown my account. I know that there are so many complaints like these.

I know these people.
I had received 3 messages like this from them and On my case thus this mean that alvin_tess is the one who is trying to shut down my account?

botheredly yours,

Joel Julius

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3:42 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! customer service - account locked

Hello,

I have a yahoo account that is locked - I don't know why as I know the username and password - and the only way to unlock it is to enter the key received on the secondary email. Unfortunalty the secondarily email is a mailbox from my former internet provider I don´t have access any more.
In yahoo help there is absolutely no way to solve this situation and there is no other option (as direct contact to a support center for example) available.

As I am the owner of the account and can prove the personal data, yahoo should give me a way to access my account.

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4:46 pm EDT

Yahoo! mail

I have not access my mail for a while and even after going through the verification process from another email account I still have no access to my mails. This is [censor] ridiculous. The help sections are absolutely useless, I can't login in from another location, I have enabled cookies, I have no spyware, I'm living in a dorm so how am i suppose to have a private wifi? And regarding using another supported browser, I have tried using two different browsers (Firefox and Xiaomi Browser) both are experiencing the same issue. SO none of the solution help a bit. This is the only email service I know of that has this kind of error happen. Very disappointing. Would have removed my account should it not be I have been using this for more than 8 years.

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6:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! I can't access my yahoo account

i am really disapointed of yahoo mail because one day from no reason when i tried to access my account they start asking me for an key account nr which I should recive on my phone nr bud i never recive it. I called for costumer service for yahoo and also for my sim card network but nobody can help me. so no i lost all my information from my email that i have it from 10 years ago.

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8:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! email interruption service

I have requested numerous times that yahoo stop sending me unwanted spam email. Each time I do so it stops for a week and then picks back up again. Your spam emails lock up my computer and cost me lost messages, frustration and cause me to try to unlock my computer by shutting down. I often lose multiple applications because my computer locks up and I am lucky if I can unlock in within 30 - 45 minutes. I am filing a complaint with the better business bureau in new york which apparently is the only office that accepts complaints against yahoo. If I would have known that yahoo was so restrictive, controlling, disgusting, I never would have chosen yahoo as my provider. What do I need to do to stop these invasive emails I receive from you other than paying the ridiculous cost of $34.99 a month? That has to be against the law to charge a customer such an insane amount of money to prevent advertisements or to frick up their computer because we do not want to bend to your ridiculous charges for advertisements that you throw upon your customers. I have never received a response from yahoo but totally require one today. Thank you in advance.

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7:03 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Yahoo! mails getting fails to yahoo domain

Dear Team, I am IT Person , last few day we getting so many errors from yahoo email ID's / yahoo Domains while sending mails to yahoo clients . please check the attached snap for your reference . mails are getting fail from most these cases. lots of failures mails will receive from clients . Please suggest how to overcome this type of problems with mailers.

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Update by sikubabu
Oct 25, 2017 7:09 am EDT

Resloved

Resolved

Thanks resloved

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S
7:58 pm EDT

Yahoo! open death threats and defamation of character by deleted user: "redfragglefrog" which I want removed immediately.

To whom it may concern,
I am Stephen Soady and I have asked before kindly could you remove this vile comment which was put online about me. Yes It has been online for all to see since 2007, Now I am just informing you that if it is not removed I will be taking the matter to the authorities as I have the full name and address of the person who wrote this disgusting and threathening post, I only hope you can delete what was posted by a "RedFraggleFrog" ( deleted account) since but her real name is Laura Hamilton who at the time of writing and posting this resided at 11 Beech Drive, Berkhamsted, Hertfordshire, HP42JW UK, She has since moved and is as far as I know living in Berkhamsted. I have reported the threat to the police and they are very interested to speak with the above mentioned person. I ask kindly once again could you please remove the post.

Email : [protected]@gmail.com

Kind Regards,

Steve Soady

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1:54 pm EDT

Yahoo! yahoo mail key

Hello good evening I am sending you a serious complaint I have tried and tried unsuccessful to get into my yahoo mail and can not find a key anywhere this account had been with me a few years and I know the password but just can not log in my number I have on the account I know longer have please help me I'm having to use Gmail account that you can respond to me [protected]@gmail.com and my upto date contact number is [protected] I had no idea that I needed to update my number in order to receive the key you have no costumer service no help line and no online chat this is a joke I'm not impressed

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andreea constantin
, AE
Oct 26, 2017 6:13 am EDT
Verified customer This comment was posted by a verified customer. Learn more

hello. i have seen your message above and i am wondering if you solve the problem because it hapened the same for me and i am really upset because nobody can help me.

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1:13 am EDT

Yahoo! yahoo mail id

hello sir, i am a residemnt of patiala, punjab... my name is sandeep goyal, i am a business man. i do have a problem with my account as it has a number in its privacy setting which is of our previous employee who was working with us as a computer expert but as he left the job due to some personal issues still hisa number come up after 24 hours as he had done some coding linked or some hacking system.we are unable to fix this problem, , , , and we are facing a huge loss too. please help me... my phone no is +91-[protected].please contact me as soon as possible

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11:39 am EDT

Yahoo! tumblr

I'm trying to delete my tumblr account and I know I'm entering the password correctly. When making this account I was forced to connect it to yahoo. A lot of people with newer accounts are also experiencing this problem. I've had to change my password several times because I thought I typed it in wrong.

Please fix this problem your script is garbage. I don't trust you company with my information.
Or at least delete my account. It's connected to [protected]@gmail.com

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Yahoo! In-depth Review

Website Design and User Experience: Yahoo! has a clean and user-friendly website design that makes navigation a breeze. The layout is intuitive, and the interface is visually appealing. The search bar is prominently placed, making it easy to find what you're looking for. Overall, the user experience is smooth and enjoyable.

Range of Services and Features: Yahoo! offers a wide range of services and features that cater to various needs. From email and communication services to news and content, Yahoo! has it all. Additionally, they provide services like finance, sports, weather, and more, ensuring that users have access to a diverse range of information and entertainment.

Search Engine and Directory: Yahoo!'s search engine is reliable and provides accurate results. The search algorithm is efficient, delivering relevant information quickly. The directory feature allows users to browse through various categories, making it easier to find specific content. Overall, Yahoo!'s search engine and directory are effective tools for finding information online.

Email and Communication Services: Yahoo! offers a robust email platform that is easy to use and provides ample storage space. The interface is user-friendly, and features like spam filters and organization tools enhance the overall experience. Additionally, Yahoo! provides communication services like instant messaging and video calls, making it a convenient platform for staying connected.

News and Content Quality: Yahoo! delivers high-quality news and content from reputable sources. The articles are well-written, informative, and cover a wide range of topics. The content is regularly updated, ensuring that users stay informed about the latest news and trends. Yahoo! also offers personalized content recommendations based on user preferences, enhancing the overall content quality.

Advertising and Monetization: Yahoo! incorporates advertising in a non-intrusive manner, ensuring a seamless browsing experience. The ads are relevant and do not disrupt the user's interaction with the website. Additionally, Yahoo! offers various monetization options for content creators, allowing them to earn revenue from their work.

Security and Privacy Measures: Yahoo! prioritizes the security and privacy of its users. They employ robust security measures to protect user data and ensure a safe browsing experience. Yahoo! also provides options for users to manage their privacy settings, giving them control over their personal information.

Customer Support and Assistance: Yahoo! offers reliable customer support and assistance. They provide a comprehensive help center with FAQs and tutorials to address common issues. Additionally, users can contact customer support through email or live chat for personalized assistance. The support team is responsive and knowledgeable, ensuring that users receive prompt help when needed.

Mobile App Functionality: Yahoo!'s mobile app is well-designed and offers a seamless browsing experience on smartphones and tablets. The app provides all the essential features and services available on the website, ensuring that users can access Yahoo! on the go. The interface is intuitive, and the app's performance is smooth and reliable.

Overall Reliability and Performance: Yahoo! is a reliable platform that delivers consistent performance. The website rarely experiences downtime, ensuring that users can access their desired services without interruptions. The overall performance is fast and responsive, providing a seamless browsing experience.

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Phone number

+1 (800) 318-0612

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