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Xoom.com / Stay away from Xoom

United States, North Carolina, Raleigh Review updated:
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xoom money tansfer
I used to xoom to send some money using paypal last year. A while later, somebody used my paypal and xoom and sent almost $1000 to someone in Vietnam. Luckily, I noticed very soon and tried to contact xoom. They were neither professional nor helpful in the all thing. Finally, I got the thing resolved through Paypal and BOA, but it was a lot of hassle. For security, please stay away from xoom.


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A  4th of May, 2009 by 
Agree Disagree 0 Votes
I do not trust this money transfer scam, It is my firstime to send money to the Philippines then suddenly it has been cancelled in a day without telling me, until I checked my account details to them, what I'm worried now is they already got my information and details I sholudn't used them, Please do not use this service this is really bad.
A  10th of May, 2009 by 
Agree Disagree 0 Votes
Similar experience sending money to South America. Cancelled with no explanation. Customer support don't even answer the questions (ie. no explanation), just say "if this isn't resolved within 1 week, blah blah"... have tried 3 times, and every time it is just cancelled. Western Union may be expensive but I have never had a problem sending money, and the person receiving has always got it (and sometimes they got a free prepaid phone card to make calls!). Nice.

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Xoom Logo Xoom
Customer Service
425 Market St. 12th Floor
San Francisco
United States - 94105-5404
+1 415 395 4225
+1 415 777 8690
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