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XM radio / Fraud/lies

1 United States
Contact information:

I had a one year subscription and they don't tell you they autorenew and continue to charge you. I called to cancel it three months early and was told I could not get a refund (lie). Instead they sold me another radio ($20) to finish out my contract. At the end of that, they auto renewed it. I called again and complained and was told "sorry for the mistake, you owe us nothing and you account has been cancelled." Then I got a bill from them for $20. They charged me for an extra month. When I called yet again, they said it was part of the contract and I owed it. I told them I was told by their person I did not owe it they said that couldn't possibly be true. So Iasked to have a copy of the audio tape (for "quality purposes") I was told I could not have it for legal reasons. Now they are turning me over to collections. Lies and scams!

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