SUBMIT A COMPLAINT

www.galahotels.combooking cancellation without my consent and no refund statement im

14 december I ve booked a double room at Ibis Centro Milano with www.galahotels.com.
Same day the room was payed with my credit card 151, 60 €.
31 december, when I ve arrived in the hotel, the personal desk in the hotel don't have these reservation because It was cancelled.
We ve tried to call the Numbers of emergency but nobody answer the phone.
I must to take a new booking with a higher prive by these FRAUD.
I ve don't receive answer.

Je
Jan 14, 2019

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