Woodsprings Suites / charged my card without my permission

Louisville kentucky, US Review updated:

I was staying at wood spring suites southeast Louisville Kentucky. It was 830 in the morning not even Close to checkout time. And the girl at the front ran my card without my permission. Anyways I went to the front desk once I got the notification on my card that they had charged it. I was mad. Like I said it was 830 in the morning the first day off I have had in a long time and I get woke up with this. I talked to the rude girl at the desk. I informed her that she was not supposed to run my card I ended up leaving the hotel because I didn't want to stay somewhere that charges my account without authorization. I still have not got my money back on my card. These people should know it is illegal to run anyone's card without them being present and consenting to it.

Nov 26, 2017
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  • Me
      Jan 03, 2018

    I had the same issue only on a much larger scale with the same location. Almost $1100.00 was charged without consent when i was paying cash and had receipts to prove it. Still have not been refunded. Crooked company.

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