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Windstream Communications / repair of phone service

1 Liberty, KY, United States Review updated:

I have called three times about our business phone which has not worked for 10 days. All I hear is they will submit my request and someone will call. Part of our income is based on payments we receive over the phone, we also get calls about car rentals, and information about the cars we sell. So not having phone service is affecting our business. We pay our bill and should not have to continue to wait for phone service repair. They always say there are a high number of repair calls. I get it!!! No wonder!!!
It is a shame that a company does business this way.

Sa
Oct 22, 2018
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Comments

  • Wi
      24th of Oct, 2018
    0 Votes

    Good afternoon Sally, my name is Latoya and I monitor and respond to Windstream's web based reviews. I apologize for the delay in repairing your phone lines. I'd be happy to take a look at your account and the pending repair tickets. If you could, please provide me your contact information and/or Windstream account information to wincanhelp@windstream.com. I look forward to assisting you in getting a resolution.,

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