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Windstream Communications

Windstream Communications review: Home phone service

D
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9:06 am EDT
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I have been attempting to get home service since october 1 2023. As of today, i still have no service. I started out attempting to port my consumer wireless number over to windstream. After four unsuccessful attempts i said forget it i will just activate a new line of service and change my number. Upon receiving a new number and order number, your company still can't get it together. When i call your call center i feel hopeless and very much of a bother to your csrs. I don't know why this seems to be such a hard task however; i have now missed countless other things i needed to do since i have been instructed to be home for the three missed appointments they have set for a tech to come out. Someone, please assist me. Unfortunately, you are the only company that offers a landline for my home and this is desperately needed. All i am asking for is a landline phone. I would like for a manager or someone who cares to please assist me in making this happen. The last order number that i have to reference is 6616307i24267 and the new number they provided me with is [protected]. My name is doris davis and my address is 673 majesty xing winder ga 30680.

Desired outcome: A NEW PHONE LINE CONNECTED AS REQUESTED

Oct 24, 2023 3:53 pm EDT
Windstream Communications customer support contacts
Address

4001 N Rodney Parham Rd, Little Rock, AR, 72212-2442, US

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Hi Doris, I regret that this has been your experience. I took a look at the order you have listed and it appears to be complete. If you still need assistance please feel free to reach out to me directly at wincanhelp@windstream.com.
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This complaint has been resolved automatically due to user's inactivity.

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  1. Windstream Communications Contacts

  2. Windstream Communications phone numbers
    +1 (866) 445-8955
    +1 (866) 445-8955
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    +1 (866) 445-8084
    +1 (866) 445-8084
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    Order Support, Sales
    +1 (855) 439-2889
    +1 (855) 439-2889
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    Business Class Services
    +1 (800) 600-5050
    +1 (800) 600-5050
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    Enterprise Customer Support
    +1 (866) 375-6040
    +1 (866) 375-6040
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    Windstream Wholesale
    (800) 347-1991
    (800) 347-1991
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    Account Support
    (800) 537-7755
    (800) 537-7755
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    Financial
    (888) 664-0841
    (888) 664-0841
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    Sales
    (800) 481-5441
    (800) 481-5441
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  3. Windstream Communications emails
  4. Windstream Communications address
    4001 N Rodney Parham Rd, Little Rock, Arkansas, 72212-2442, United States
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