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Whirpool Side-by-Side Refrigerator / customer service

1 Spain Review updated:
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Customer service - whirpool spain
Whipool customer service in spain gives no answers to problems after first repairing. they came to repair my fridge ant I paid for it. however, the appliance has problems again (two days after first repairing) and no the local customer service eslaset nor whirpool in spain has answered our calls and emails to repair it.
My fridge has been malfunctioning for more than 2 months. it is really problematic and nobody seams to care about it.
Please, be careful when you buy a whirpool appliance. the quality of the customer service is vital, and whirpool service does not solve problems.
thanks.

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Comments

Sm
  9th of Oct, 2008
Agree Disagree 0 Votes

I have an 865 euro cooker from Whirlpool that has lasted 2 months . Despite several phone calls (and also the very kind intervention of Ikea from where the cooker was purchased ) we still have not had a service engineer out to rectify the problem . For a global company this is disgusting and they seem to have such a couldn't care less attitude .

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