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Whirlpool / 3 month old water heater goes out

1432 40th ave.Greeley, CO, United States Review updated:
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Phone: 970 346 0001
Bought a 40 gallon whirlpool water heater at Lowes. Three months later it won't stay lit. Whirlpool says replace the gas valve and they would reinverse me for the part. 1st year on warranty is parts and labor. Read all the complaints and class action lawsuits pending against whirlpool. Went to Lowes in Greely Colorado and and explained the problem and they wanted to take care of me, they replaced the water heater with one of their installers. Thanks Mike, the store manager, you guys are great.
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  20th of Nov, 2010
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We bought two(2) BFG1h4040t3nov whirlpood water heaters from Loews. One of the two is having issue with Pilot light going out. We can also smell gas. We called the service warranty of Lowes. It took them close to a week to send someone to look at it. The lowes warrenty contractor was tried to sell us other services but we refused and just wanted our water heater running again. he said he also smell gas and somehow switched started the pilot light. The water came hot for a day. And now the water is comming cold again. It seems the pilot is off again. We are LOYAL LOWES CUSTOMERS and they sell our family DEFECTIVE JUNK PRODUCTS LIKE THIS. Our old GE water heater never had a problem for close to 20 years and while LOWES WHIRLPOOL are breaking down in two years.
Dr. Natver. Shah, Richardson TX USA

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