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Wesley Berry Floral / no delivery and were they going to keep my money?

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i thought i was ordering flowers from a local company in columbus indiana, ended up being charged to WBFloral in michigan, two weeks later i learned they hadnt been delivered to my 90 year old plus aunt!! i emailed the company and they said they had been trying to get ahold of me, but didnt remember when or how to tell me local company was going to charge an additional 15.00. were they going to keep my money and not tell me, they emailed me an apology, an apology dont get it, how do they keep going on. ive seen at least 12 bad ratings on this webite alone, where else can a person turn to but good customer service, what is the presidents name of this company? i paid for a product and delivery for an amount stated and just got an apology.


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N  28th of May, 2009 by 
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the presidents name is wesley berry jr i believe..

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Wesley Berry Florist Logo Wesley Berry Florist
Customer Service
2985 Haggerty Hwy
Commerce Township
United States - MI48390
+1 248 668 2881
+1 248 669 2454
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