Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Web.com / ongoing unauthorized charges to credit card

Canada Review updated:
0% 1
Do not fall into their trap! Web.com has made ongoing unauthorized charges to my credit card. Do not fall for their listed prices on their site; the hidden information is in their "services agreement" about how much they are really going to charge you, which for me has been:

January 2015: $3. 58 - the price i expected to be charged for one year as this is what was stated.
February 2015: $43. 23
March 2, 2015: $50. 08 & march 29, 2015: $50. 34 - - - - - - - ***two*** bogus charges in one month!!!
April 2015: $48. 60

Moral of the story: do your research before signing up for anything. I wish i would have looked into any prospective complaints before blindly signing up with these ###s. These people are crooks and will steal your money without your knowledge. There's a reason why there are thousands of complaints. Please don't be the next victim.
Apr 28, 2015


Sort by: UpDate | Rating
N  27th of Jan, 2009 by 
Agree Disagree 0 Votes

Web.com - Fit for the Purpose, NOT!
England, Greater Manchester
United Kingdom

Support team closing issues that are not resolved, terrible service, I will not renew.

shame on domain direct for selling out to these clowns.
N  12th of Jul, 2012 by 
Agree Disagree 0 Votes

Web.com - Unethical practices
Tops Asphalt
United States

After we singed a contact with this company to set up and run our google adwords, web.com went to our direct competitor showed them our stats and used the information to sign them up to compete against us for internet search results.
N  22nd of Sep, 2012 by 
Agree Disagree 0 Votes

Web.com - cant log in or access a paid account
United States

cant log in or access a paid account. no one answers the phone for support cant even move my name servers to move to Go daddy.com. very bad situation.
N  14th of Jan, 2013 by 
Agree Disagree 0 Votes

Web.com - They used my credit card to continue to bill me $ 21.90 per month that i did not agree to
United States

When i wouldn't pay their fees to help build my site the belittled me and told me i could not afford not to pay them, i went to another hosting site and they would not release my domain site so i could transfer it, and they used my credit card to continue to bill me $ 21.90 per month that i did not agree to.
N  7th of Jan, 2015 by 
Agree Disagree 0 Votes

Web.com - Misrepresentation
Tax Relief Company
Los Angeles
United States

They totally misrepresented their company web.com. Bad customer service, bad seo company and a totally rip - off

Don't take my work for it go to the bbb
N  9th of Jan, 2015 by 
Agree Disagree 0 Votes

Web.com - Unauthorized transaction after cancellation
United States

After cancelling my service over the phone twice they still spam me with phone calls and are charging my bank account with unauthorized charges. Avoid using Web.com at all costs.

Post your Comment

Web.com Logo Web.com
Customer Service
12808 Gran Bay Pkwy W
United States - 32258
+1 800 986 1477
+1 904 880 0350
View Full Information

Reply to