Walmart Vision Center is the WORST! I am VERY EASY to get along with, but these people are TERRIBLE. I suppose I should have known, after all it is Walmart. The sad thing is that they run REAL eye care centers out of business, only to give you the worst service EVER. This is in Jefferson City, TN.
I ordered new glasses from them. They acted annoyed when I called 2 weeks later to see if they were in, despite the fact that they said 7-10 days. Further, they KEPT my old frames AT THE STORE, presumably because they were too lazy to put the lens back in. I didn't expect them to take this long, so I left them at the store per their request. Little did I know that I COULDN'T GET THEM BACK! Well, I guess I COULD, but I'd have to stand in line AT LEAST an hour, likely much more. I've tried a couple times, but get frustrated after a half hour of waiting in line to do a 30 second 'transaction'. Their two employees slloowwwllly take the next person out of the line and go slooowwlly fiddle with them. There should be ONE person at the counter at ALL TIMES to do quick transacations. Instead, you get in a situation where the line is PERPETUALLY backed up. Anyone with a job, or a life in general, isn't going to have the time to stand in that darn line. The frustrating thing is how much FASTER the line could go if they just attended to the 'quickies' while they were fiddling with those people who needed more elaborate things.
I should have known... The only thing worse than the Vision Care Center is the Automotive Center, where you can watch these people move slower than you've ever seen anyone move. The last time (ever) I used them I sat with a guy who had a very simple flat tire repair that would have taken 5 minutes anywhere else. It took 1.5 hours and he was still there when I left (I gave up and cancelled the remainder of things they were doing to my car). Worst is that they screwed up one of the darn air pressure sensors by hitting it on their tire balancer. Again, the frustrating part is how much quicker it could go. It isn't like they were even overwhelmed, they just din't care.
Stay away from Walmart. Ugh. Terrible. I may literally be blind by the time I get my glasses back, or get my new ones in. Wearing contacts so much has been VERY detrimental to my eyes, causing considerable pain and just a bad feeling in my eyes. They should be sued.