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Walmart Stores / not receiving my deposit for returning my empty coolant ac cans

1 redding, CA, United States Review updated:

About 10 days ago I purchased a can of 20 oz. of 134a coolant. and one can of 12oz. 134a coolant. On top of the price plus tax. I had to pay a California deposit. $10.00 for each can. $20.00 It says to return the cans within 90 days to receive your dep. back. It's been 10 days and I returned the two empty cans to customer service. I didn't show up with just a reseat asking for my dep. back I brought the two empty cans back that I paid a deposit on, but they wouldn't return my deposit because I didn't have a reseat. I didn't want to return them for a refund, I only want my California deposit. There was a deposit left on these two cans by me, but it could of been anyone on paper, there was a deposit paid, or the cans wouldn't of left the store. So is Walmart taking advantage of its customers by keeping the deposit, nice piece of change. And there is nothing posted about not receiving your deposit back, if you don't have your receipt, after all, the proof is the two empty cans of 134a with $10.00 deposit required printed on each can.

  • Updated by Wrage, Jul 11, 2018

    I'm almost 70 years old on a fixed income, it's one thing to pay for a product I need, but to loose another $20.00 in the process is a bit hard to take

  • Updated by Wrage, Jul 14, 2018

    I received a call from one of the managers at Walmart today, stating I was right, and there had been a miscommunication between store managers and employs. That I didn't need a sales recite for the deposit, so come on in and we will get this taken care of. This is pretty cool of Walmart not to say the hell with it and move on. thank you Walmart

Wr
Jul 10, 2018
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Comments

  • 9w
      10th of Jul, 2018
    0 Votes

    just a thought but no receipt means they don't know when and where you bought it
    6 months ago down the street?

  • Wr
      11th of Jul, 2018
    0 Votes

    @9wood You have a point, but I didn't buy 134a coolant 6 months in advance, and it's a California deposit, like aluminum cans, It doesn't say you need to return it where you bought it, even though I did. I see customers returning things to Walmart without receipts' all the time. This is like giving Walmart the right to print money, Calif. says you must pay a dep. and Walmart collects it and keeps it.

  • 9w
      11th of Jul, 2018
    0 Votes

    @Wrage must be the sanctuary issue there

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