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4.0 8310 Reviews

Walmart Complaints Summary

755 Resolved
1975 Unresolved
Our verdict: When using services from Walmart with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Walmart reviews & complaints 2792

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N
4:04 pm EST

Walmart mainstays oven mitt

To whom it may concern,
Yesterday (1/16/2018) I was cooking dinner and using the oven. I was using the oven and had a hot dish ready to be removed. I put on my oven mitt and reached into the oven to remove the dish. Immediately my thumb and entire hand seared with pain it felt as if I had no protection at all. I dropped the dish ruining it entirely. My thumb was badly burned. I purchased the oven mitt recently and it had little wear, it also was completely dry. I am furious this happened, my finger blistered and bubbled and hurt for hours after the incident. Today it hurts to put pressure on the burn and has been hindering me when I attempt to complete every day tasks. I am incredibly disappointed in this product and I am warning you to take action immediately. This product puts people at a serious risk for burns and the product either needs to be fixed or taken off the market.
I am not sure what a solid resolution would be to this problem. The oven mitt was inexpensive, a refund would not really solve the problem of the pain of the burn as well as the ruined glass dish/my meal. I do not want another one of these products, I do not trust them to be adequate for my safety. I guess a refund would be nice in the end; however, this is a major problem and I am very upset about the pain and nuisance this has caused me.
Thank you,
Nina Staats

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Shaun R.
, US
Jan 18, 2018 12:50 am EST

Note to self: don't buy cheap oven mitts.

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M
11:09 pm EST

Walmart service

Went to Walmart in Lincoln. ill on 01/10/18 at 12:26 pm. paid for 10 items. bill was $33.74 i wanted a couple of dollars more so i wrote my check for $35.74 i told the salesperson, who acted like i was nuts for getting only $2. i guess she had already rang it up for the exact amount because she told me that she didn't know how to fix it and i would have to go to customer service which i had to wait til my turn only to find out that they couldn't do it either ! in return i said that it was a good thing it wasn't for $50 ! i know that $2 isn't very much but as i got to thinking and telling my friends we all agreed that it was the principal of it...
it would be nice to either fix it or show your people how to do it so that it doesn't happen to someone who really needs $2.00

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7:22 pm EST

Walmart employee abuse

have never seen a Walmart that treated thier employees so badly. Here in Pittsburg KS we like to help our neighbors, support our local shops and stores. That is what we do. We have been under a flu pandemic since Christmas, new years day it was on all local news stations. In the building I work at everyone living and working must wear a mask because it is spreading like wild fire, and EVERYONE has had the flu shot. This poor man was fired for having the flu on New Years, Dr. note in hand. This Walmart is directly across from the hospital, I imagine all the patients had to fill their meds at the pharmacy across the street. This mans job was to round up carts, you get the idea. Shame On You Walmart! That is not how we do things here!

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11:47 am EST

Walmart cheating and fraud by walmart and its copartners

Kind Att:

I am shocked to see that walmart a big name company has associates with cheater companies to sell on line products. My order no [protected] (body armor, biker jackets) ordered on 24 dec 2017 which shoUld be delivered on 2 jan 2018 USPS NO is # 9274890204310802532669.
which was not delivered at my address 14600, pan am avenue, chantilly, virginia 20151. I am shocked what kind of working these companies and walmart making fool to customers and grabbing their hard earned money. the site shows item has been delivered at mail box Oregon city, OR.

My earlier order [protected] was also not delivered at my address and same were sent to wrong address and till date nothing happened in this matter, I again ordered a jacket from different company but this time also same incident happened. Does it mean that walmart is involved in this cheating and looting the customers?.
My another order : I ordered a power bank of 50000 mah, yourco - partners on line charged for the same but delivered power bank of 5000 mah, which mean some syndicate is working behind all of these blunder and fraud has been committed with intention to wrong ful gain.
a police investigation is required to catch the syndicate.

Immediately look into the matter.
Thnx
Alok
[protected]

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1:30 pm EST

Walmart hbo customer feedback sweepstake

I recently purchased a copy of the final season of HBO's Game of Thrones from Walmart in December 2017. The CD set came with a leaflet describing a sweepstakes at http://Go.hpolsurveys.com/BlueGameSeven that would be open until 1 March 2018. After numerous attempts in late December 2017 to access the survey website, I have been unable to find any such website and have come to the conclusion that there was either a failure in communication between the makers of the CD set and HBO or a failure in setting up the website.

It would be great to hear back from someone to let me know if my conclusion is wrong.

[protected]@aol.com

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11:06 pm EST

Walmart car care in tire installation center.

Copied from a complaint left on wal--mart website.
Incident last took place on November 2017.
Resolution: Discipline mechanic and refund cost of oil change & extended service fee.

I would like to bring my experiences with your Pittsburgh Mills, Frasier Township store to your attention. My first experience with your automotive store was uneventful however my second and third experiences should be brought to every ones attention.
I was shopping at your store and decided to get the oil in my car changed and I even paid the extra $10.00 to have my windshield cleaned and fluids topped off. As i drove away I noticed my windshield had been cleaned but with a greesy cloth. After a number of cleanings I still can't get all the grease off my windshield. After driving my car a couple days the oil light came on, when I took the car to find out why the oil light was on what I found was the car had been given the wrong amount of oil and was two quarts low on oil.

Next experience, Although I had the previous experience i decided to give your automotive department one more try. I had tires which i purchased from you installed on my car. After waiking around the store for about 2 hours I decided to check with the automotive department to ask when my car would be done. I was told by the female person behind the counter my car was done but she forgot to call to tell me.
So, as if that wasn't bad enough I then walked out to my car to find it parked in the parking lot with it's windows rolled down. A $200.00 dog kennel in the back seat, numerous confidential documents in the unlocked glove compartment and personal property lying on the front seat for anyone who walked by to take at will.

So, upon finding this, I again went to the service counter to complain about the careless irresponsible way my car was left in the parking lot.
I told the female counter attendant I was very upset because my car had been left in the parking lot unlocked with the windows down and I felt it was very irresponsible of the mechanic and wal-mart had a duty to protect my car while it was in their care.
Her response to me was "So, you didn't tell us not to leave then down".

I asked for a manager to which I was told they didn't have a store manager. I asked to talk to whomever was in charge of the store she reluctantly called someone. Another female person appeared, I explained the situation and she then paged the automotive manager. Who after 10 more minutes of waiting still could not find his way back to his department.
So, I finally stormed out the door vowing to never use any wal-mart automotive center again, ever. And, to tell everyone i talk to about care car facilities about my experience with the pittsburgh mills automotive enter.

My treatment was unacceptable, the careless way your mechanic cared for my vehicle is unacceptable, and the juvenile behavior of the female counter attendant is very unacceptible.

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10:07 pm EST

Walmart being rude

My name is Raileen Clark. I'm complaining about is that my mother was in there this afternoon and she asked one of the workers to repeat what she said and my mother told the worker that she can't hear very good and that's why my mother asked her to repeat what she said but she ignored my mother and plus she was smacking her gum. She was being rude to my mother and she didn't even apologized to my mother. This took place in the electronic section. My mother didn't do anything to her all my mom was just asking if she could repeat what she said. She hurt my mother's feelings. She didn't apologize to my mother at all. If workers wants costomers to respect them they should respect the costomers including my mother. I don't appreciate the way the worker treated my mother like that. My mother is hard of hearing and then the worker had to be rude to my mother because my mother asked her to repeat what she said. My mother doesn't deserve that rudeness of that worker. And the worker should not be smacking her gum when she is talking to costomers.
Raileen Clark

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12:38 pm EST

Walmart computer tower

Ordered a comp. tower from wal mart on the 16 0f dec. Have receipt for payment and given a delivery date, a PROMISED delivery date of dec 21. We just have to make sure were there for a signature confirmation. We wait all day and at about 6pm our promised delivery date turns into an estimated delivery date of the 22nd. So I wait all day again. Again no delivery. its just taken off of tracking all together by Sat. morning. Tues we call ups and they haven't even received a pkg. We call Walmart and it seems they are now out of stock. And they seem to have lost my pkg all together. No ideal where it is. Only thing they can do is refund my money, which will only take a month. No sorry, no apologizes no nothing. thanks for delivering Christmas, not! And thanks for the caring attitude! again not

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11:00 am EST

Walmart service complaint

the package clearly visible for everyone that drove by, I live on a main road. Showed it was a sew machine, had a picture of it on the package. Carrier could have walked 50 feet more and put onto my porch. Tracking #[protected]. Highly discussed know that people are stealing packages. I would have never know I received because of were it was left and it was so easily steal able. I was not home at this time .

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12:47 pm EST
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Walmart online shipping

When they guarantee that an item ordered online will only take 7-10 business days and it takes more than 2 weeks, and it's still not delivered, this is rediculous! The fact that there is no discount either for being so late is terrible, especially this close to christmas. I suppose the big corporation Walmart doesn't care about the little guys, they got their money.. Will do my best to never support walmart again

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3:52 am EST

Walmart huggies

About 2 weeks ago I purchased a box of 174 pampers (Huggies) same brand I've always used and love but this box of diapers were so defected over half of them were trash. The adhesive straps didn't attach at all so after returning to exchange them with proof I was denied a refund or exchange which was a huge inconvenience and waste of money. Is there some type of resolution for this matter? Please

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1:19 pm EST
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Walmart lies

On July 10, 2017, I wrote a tel-a-check at WalMart in San Angelo Tx. On Aug 04, 2017, I receive a collection notice that I had stopped payment on a check to walmart for 51.75. I was mortified and paid TRS with my debt card. Stupid me, I did this before looking at my bank statement. I was also up set as they sent this collection letter to my daughter that lives in Lubbock. 25 years ago I cosigned a house with her when she was in college. All that is long gone now. Why did TRS not send the notice to me with to my address that is on my check? They didn't know when I called them.
I called my bank and found out the check to WalMart cleared on 07, 13, 2017.
I have been trying to collect my 51.75 for months. Wal Mart has no record of this and TRS wants me to send them my bank account #. NOT HAPPENING! I WILL BE CONTACTING BETTER BUSINESS!

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3:44 pm EST

Walmart tv commercial

I am extremely offended by your recent holiday commercial where the little boy is counting down to Christmas and it shows the dad waiting until the last minute to shop and pick up gifts! Men are NOT the only ones that wait until the last minute to shop for Christmas gifts. I find this commercial sexist and it shows that men, by your commercials definition, are not good planners or shoppers! I enjoy shopping at your superstores and neighborhood markets and this commercial makes me not want to shop there anymore. I request a written apology and if possible removal of your commercial.

Thank you in advance
Curtis Thompson
3320 S. Nastar Dr.
Tucson, AZ 85730

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8:08 pm EST

Walmart customer service

The reps that I talked to today were completely rude and incompetent. The first time I called about getting a card expedited because my card never showed up by mail. The first rep wanted to argue about when my card was processed and mailed out. I explained that it didnt matter when the card was mailed out I wanted to have a card expedited to me. She pretty much refused to transfer me to a specialist that could do what I wanted. I called 5 more times and by the 6th time I was in tears because both of my paychecks were on that card and I need the money to pay bills. Its pretty bad when I have to call that many times to be able to get a card expedited to me which I wont even get till Wednesday next week.

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11:04 am EST
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Walmart refusing to resize watch band

I bought a watch on Walmart.com. The band needed to be resized so I took the watch to my local Walmart. I took the receipt with me to prove that I had indeed bought the watch on their website. The sales associate refused to resize the band. I showed her the receipt and she still refused. I asked to speak to her supervisor. She shrugged and supposedly left to get her supervisor. She never returned and the supervisor never showed up. Apparently Walmart won't help with items bought from their website.

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4:47 pm EST
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Walmart associated retailer

I ordered a doll from AMI Ventures Inc.A retailer associated with Walmart.I didn't receive the doll on or before delivery date, I called the seller and the doll was sent to another state and than they said I would receive the doll the next day, well I didn't receive it so I called again and again it was sent to another state. So I asked for a refund lets see how that goes.

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3:51 pm EST

Walmart customer service

Walmart is Managed by people that refuse to listen and react to customer complaint. I was in the food industry for the first 20 years on my work carrier. I live in Ocala FL and have shopped at their HWY 200 store near Hwy 484. I have called and written to corporate how badly run the Lunch meat counter and drug department is operated. I am sick of their pias attitude towards customers . Dirty, under-stocked and cart filed isles. I have been to cleaner swap meets. I am done. Publix may cost more, but they are clean and customer orientated. Stuff it Walmart. We do not need you!

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4:32 pm EST

Walmart great value bar old cheese. 200g

I hope u will contact the right dept. for this complaint (if this is not the right dept) Last week I purchased a bar of Great Value old cheese, 200 g. When I opened it, the smell and taste was off, so I threw it away. It just had a funny sweetish odor and tasted like a glob of paste. I thought it was maybe outdated. Yesterday I bought the same bar at Walmarts and unfortunately it was the same and it was not expired. This cheese is by far the worse and does not even taste like cheese. It's like a rubber plastic, but smells. I of course threw it out again, but thought I would write this company about it. Perhaps they would check into it.. respectfully Lois.. [protected]@aol.com

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8:00 pm EST

Walmart awaiting ivr transfer made to me my walmart money card from my husband

Hello

I have been awaiting a transaction sent to me from my friend using direct express service.

The Transfer was initiated on 12-04-2017, On his US Direct Express Account Online, I waited for several days and i went to Walmart to complain about the money not yet available in my Walmart money card and the cashier had my card cut which was very embarrassing.

My name is Patricia Barksdalde
Type of Card ... Walmart Money Card
Confirmation Number for Transfer...2/04/2017 09:44:42 Confirmation Number [protected] IVR MONEY TRANSFER $390.00

12/04/2017 09:44:42, , IVR TRANSFER FEE $1.50

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1:38 pm EST

Walmart walmart wont refund me my money for package I ordered from them

I purchase a handheld game through online Wal-mart. I never received the package. I tracked it down and it went to another city. I call Wal-Mart customer service to let them know that they mailed my package to another city. They told me that I had to call a third party company called Humour Phantoms Inc. Guess what no working numbers for this supposed to be company. I Investigating a little more and come to find out it is called Ez shop 4 me.com.
Wal-Mart is giving me the run-around no refund yet. Beware second and third party from Wal-Mart. Bad business...

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GENO1965
, US
Sep 22, 2018 1:31 am EDT
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IBUY SOME RECHARGEABLE AT DONT WORK CHARGE THEM FOR 2 DAYS.NOW IAM OUT 27.00 DOLLARS BECASE OF THIS Humour Phantoms INC./WALMART

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Eawalker
, US
Jun 12, 2018 7:57 am EDT

Same thing happened to me, the item I ordered came in the wrong size, totally unusable, i emailed them and they replied they couldn't mail it back, too expensive, but would I take $5., next day they offered $10. I called Walmart and a very very nice woman refunded me my money and suggested I donate the item to charity. I emailed him out phantom back and said wal mart resolved the issue, thanks for nothing, now they are harassing me to mail the item back to them! Unbelievable! No way!

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Eawalker
, US
Jun 12, 2018 7:57 am EDT
Replying to comment of Eawalker

Should say humor phantom

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E Schill.
, US
Jun 11, 2018 11:31 am EDT
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Company is a complete RIP OFF! I ordered 4 re-chargable portable fans, only 1 of which worked upon arrival. I emailed them and in order for them to consider a refund, they need a short video. So I guess I'm supposed to take a video of me turning on the fan and absolutely nothing happening?! Very similar to the post by Edward Diaz.

This is a pretty good indication that they're going to give me a HUGE run around (take another video of the fan plugged in, now take a video of every single fan charging and then not working, and then not plugged in, etc). I'll try and jump through their hoops but Wal-Mart needs to DROP this company because they're unethical and a huge SCAM!

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Erb84
, US
May 30, 2018 7:55 am EDT

I ordered a Elephant pillow from Walmart.com/ Humour Phantoms INC.
The pictures were WRONG. I nicely emailed them back to tell them I knew it was wrong and that I did my research to make sure it was the right size before purchasing and they wrote this back.

Dear customer, thank you so much that you could contacting us first. We are so sorry that the item does not meet your expectations. But we did send the correct item to you, please kindly check it . Actually we have low profit in Walmart, and you can see this product is not too bad to use . How about we refund $4 to you as the compensation and you keep the item to save your time and money, is it ok for you ? Waiting for your reply and Have a nice day. Best regards, ""

UNBELIEVABLE!

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Edward Diaz
, US
May 16, 2018 1:29 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

A similar issue with, Homour Phantoms INC, which is a Marketplace seller on walmart.com. Wal-Mart states that you have to get a refund through the seller and told me that I had to call a third party company called Humour Phantoms Inc. Please beware! the company is a complete RIP OFF! The number that is listed is [protected] and [protected] I don’t understand the reason for Wal-Mart to do business with these Thailand co. that isn’t in Chino California. Houmor Phantom inc still selling bad products and don’t refund the money to the customers, we need to report to BBB they request a video showing what was wrong, the camera isn’t working at all, I send a video with nothing because no turn on at all. Hey continuing send me mail in referent same thing with no answers at my petition.

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sabapr
, US
May 08, 2018 10:08 pm EDT

The worst experience with Walmart because The company Houmor Phantom inc use Walmart website to sell but when you buy something and has to return nobody want to refund the money Humour Phantom inc and Walmart neither but I will keep emailing and making call until they Refund the Jump star money is Just $36 .34 but this amount from a thousand of customers, like that anybody is millionaires I will go to report this company if they dont refund the money because is an abuse to the Peoples and this has to stop if this week i dont get the refund i will report both to BBB because the request a video showing what was wrong and i send the video 4 times and the dont respond how Company like Houmor Phantom inc still selling bad products and dont refund the money to the customers that is disrespectful for the customer and Walmart has to respond too because the company is selling under Walmart website I am veru upset I prefer keep byuing at Amazon is the best and if they has to refund the money they dont request any video of whats wrong with the products just refund it

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Seka01
, US
Jan 20, 2018 10:46 am EST
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I had a similar issue with this seller, Homour Phantoms INC, which is a Marketplace seller on walmart.com. Walmart states that you have to get a refund through the seller. Please beware! The company is a complete RIP OFF! They sold me a damaged selfie stick and refused to give me my money back after several attempts to reach them. On Walmart's website, the company lists their email address as maymidst@outlook.com. After research, the correct email address is actually, "mightmidst@outlook.com." Their telephone number that is listed on Walmart is [protected] but don't bother calling because the number only rings a couple times or it will play music then say you called during non business hours. It says this no matter what time you call. I call the company 11 times, including in the AM and PM times. There is no answering machine and the number doesn't even list the company name or allow you to speak to a representative. I had to email the company 8 times before getting a response and when I did, a man by the name of Tim Gonzalez replied back but refused to give me a refund.

I ended up sending an email to Walmart online to let them know that their seller ripped me off. I was contacted back and my issue has been escalated. I am waiting on the response of the escalation. Hopefully Walmart will get to the bottom of this but this proves that Walmart does not do proper quality control on their sellers. This is bad business for Walmart and bad business AND poor customer customer on the seller.

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Erb84
, US
May 30, 2018 7:54 am EDT
Replying to comment of Seka01

I ordered a Elephant pillow from Walmart.com/ Humour Phantoms INC.
The pictures were WRONG. I nicely emailed them back to tell them I knew it was wrong and that I did my research to make sure it was the right size before purchasing and they wrote this back.

Dear customer, thank you so much that you could contacting us first. We are so sorry that the item does not meet your expectations. But we did send the correct item to you, please kindly check it . Actually we have low profit in Walmart, and you can see this product is not too bad to use . How about we refund $4 to you as the compensation and you keep the item to save your time and money, is it ok for you ? Waiting for your reply and Have a nice day. Best regards, ""

UNBELIEVABLE!

Walmart Customer Reviews Overview

Walmart is a leading retail giant that offers a wide range of products at affordable prices. With over 11,000 stores worldwide, Walmart has become a household name for millions of shoppers. The company's online store, Walmart.com, has also gained immense popularity among consumers.

Walmart.com has received numerous positive reviews from customers who appreciate the convenience of shopping from the comfort of their homes. The website is easy to navigate, and customers can easily find the products they are looking for. The site also offers a wide range of products, including electronics, home goods, clothing, and groceries.

Customers have praised Walmart.com for its competitive pricing, with many stating that they have found products at lower prices than other online retailers. The website also offers free shipping on orders over a certain amount, which is a significant advantage for customers.

Walmart.com has also received positive reviews for its customer service. The company has a dedicated customer service team that is available 24/7 to assist customers with any issues they may have. Customers have praised the team for their prompt and helpful responses.

Overall, Walmart.com has received overwhelmingly positive reviews from customers who appreciate the convenience, affordability, and customer service offered by the website. With its wide range of products and competitive pricing, Walmart.com is a top choice for online shoppers.

Walmart In-depth Review

Product Range and Variety:

Walmart offers a wide range of product categories to cater to diverse customer needs. From groceries and household essentials to electronics, clothing, and furniture, they have it all. The variety of products available is impressive, with numerous options within each category. Walmart also offers a mix of well-known brands and their own private label products, ensuring quality and affordability.

Pricing and Value for Money:

Walmart's pricing strategy is competitive, offering affordable options for budget-conscious shoppers. Their prices are often lower compared to competitors, making them a go-to choice for value for money. With their everyday low prices and frequent promotions, customers can save significantly on their purchases without compromising on quality.

Customer Service and Support:

Walmart provides multiple customer service options, including phone, email, and live chat, ensuring convenience and accessibility. The responsiveness and helpfulness of their customer support team are commendable, as they strive to address queries and resolve issues promptly. Their return and refund policies are customer-friendly, allowing hassle-free returns and exchanges.

Online Shopping Experience:

Walmart's website is user-friendly and easy to navigate, making the online shopping experience seamless. The checkout process is smooth, and they offer various payment options, including credit/debit cards and PayPal. Product information is readily available and accurate, helping customers make informed purchasing decisions.

Shipping and Delivery:

Walmart provides a range of shipping options, including standard, expedited, and free shipping for eligible orders. Their delivery speed is reliable, with most orders arriving within the estimated timeframe. The packaging is secure, ensuring products are well-protected during transit, and customers receive their items in excellent condition.

Customer Reviews and Ratings:

Customer reviews and ratings for Walmart are generally positive. Customers appreciate the wide product selection, competitive prices, and reliable service. Some common positive feedback includes fast delivery and helpful customer support. Negative feedback often revolves around occasional product availability issues or delays in customer service response. Overall, customer satisfaction with Walmart is high.

In-Store Experience:

Walmart stores are known for their cleanliness and organization. Shelves are well-stocked, making it easy for customers to find what they need. The staff is generally helpful and knowledgeable, assisting customers with their inquiries and providing guidance when needed.

Community and Social Responsibility:

Walmart is committed to social and environmental responsibility. They have various initiatives in place to promote sustainability, such as reducing waste and supporting renewable energy. Walmart actively engages with local communities through charitable donations and volunteering efforts, making a positive impact on society.

Loyalty Programs and Discounts:

Walmart offers loyalty programs like Walmart+, providing members with benefits such as free shipping, fuel discounts, and access to exclusive deals. They also have regular discounts and promotions, allowing customers to save even more. These programs provide significant value to frequent shoppers at Walmart.

Overall Rating and Recommendation:

Based on the evaluation of different aspects, Walmart deserves a high rating. Their extensive product range, competitive pricing, and excellent customer service make them a top choice for shoppers. Whether you prefer online shopping or in-store experiences, Walmart caters to your needs. We highly recommend Walmart to customers looking for quality products at affordable prices, backed by reliable service.

How to file a complaint about Walmart?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

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Website

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