Walmart
Reviews and Complaints

Bought 8 items online. Walmart charged my credit card but after 10 ten days..only one item was delivered home. Called Walmart call center, the agent couldn't give the reason why the items were not delivered and these items include health products and baby items. He escalated but didn't give any timeline.
Four days passed by, no delivery. called back today, another agent says escalation takes 3-5 business days. This is simply outrageous.
This is illegal business practice - you charge my credit card and deliver the products after 3/4 weeks? Walmart is investing customers' money to make money.
You can't trust and rely on Walmart Online anymore.

Do not purchase a walmart money card, they will take your money and not tell you you have to be approved for a personalized card.once you try to activate the temporary card you are either approved or your money you deposited onto the temporary card will be locked in and can only be used for purchases.this card compAny is a scam and should be stopped!"

I was checking my deposit from my job, to find out there was no deposit at all! Concerned, I called "India", which makes no sense to me, and was told my card was locked due to a repeat charge, which I'm grateful, but, in order to access my money, I must wait 2 weeks for a new card or accept the charges, which reinstates card and forces me to pay a double charge. Lastly my deposit, my biggest concern, was rejected. Which means I must wait upto 2 weeks for them to realize it and issue me a check. Meanwhile I have bills I can't pay, can't buy gas or groceries, nothing! Walmart should give me my money now, once I cancel this crappy service that they endorse with their name. For those of you who want to explain to me that Walmart doesn't own or manage it, I know that, but why put your name on such a product without carrying some of the liability? I gave them cash for the money they hold, why can't I get it back for 2 weeks, tell me that! Thanks Walmart for screwing me, I appreciate it!

Self-service check-out provides the consumer with the illusion that they are in control and they can make the check out process faster than with trained cashiers at the register. This works great if there are only one or two items neither of which are drinking alcohol or produce. More and more of these lanes are now in place, taking jobs and benefits away from would-be employees. Instead, the consumers are now pseudo-employees, doing our own scanning and bagging so that the corporations no longer have to pay cashiers a wage or pay benefits. They aren't even providing someone to do the bagging of the goods for us. This is just the beginning of stealing more and more of our free time from us. We've given up our lunches, they are no longer paid, our parents used to receive one hour lunch, paid. Now it is a half-hour for lunch, unpaid. The work day is no longer 9 - 5 with a paid lunch hour, as the number of sick days dwindle - which is fine if you are healthy, not if you are sick; a week of the flu and you are wiped out for the year. Even the breaks during the day are dwindling - it isn't said outright, it is just an understanding to work through them. We are giving more and more of our time and ourselves to our employer/corporations with the hopes of getting ahead while receiving less and less in return and spending less and less time at home with our families. Relations between husbands, wives, parents, children, and everyone suffers and will continue to suffer and worsen as we give more and more of ourselves so that corporate America can capitalize not only on goods and services it provides as well as capitalizing further on the people that make up this country. Is this acceptable?

I bought one of these cards to have my checks deposited on the card for faster access to my money because my employer actually mail you out checks if you dont have direct deposit. I set up direct deposit to the card and everything ws fine for a couple months. But one day i tried to withdraw money from an atm and the atm did not work but walmart took that money from my acct. I called them an told them that i wanted to dispute the transactions for the 45. 00. They then told me i would have to wait until transaction post. I called back a couple days later after transactions post to dispute transactions. They quickly dispute transactions money was returned to my acct within 3 business day. I went to use my card after 45. 00 was credited to my acct to buy my baby some milk and my card was declined. I called my card and the automated system said my card was close. I was pissed so i call to speak with one of the reps they said my card was closed due to a dispute and that a new card was maild out to me. This was the worst thing b / c i got paid that night in which my whole check would be on the card. Good thing i had family to help so while waiting on the card i called a couples day later and they said that my card will arrive by the 9th. I soon recieved anoher card tried to activated but couldnt. I called the rep again which stated that my card was reported as not recieved and another card was sent to me through fedex. . . I was again pissed they also charged me 15. 00 when i never repported my card not recieved anyway rep said theres nothing she card do i will have to wait 3 - 5 businees days. So i called back in three days for a tranckin number and they stated that they didnt have a tracking number available yet. So i called the next day still no tracking number. I req to speak with a supervisor who then told me that my card was does not have the option of being fedex because its a "create your own card" it has to be sent through reg mail. . . Im not going to lie i snapped on her b / c all the reps has been constanly lying to and i was so fed up. I just refused to wait another 10 day for my hard earned money. So she suggested that it be transfered to the basic card i also had i told her to do that right away and i wasnt going to get off the phone until it was on my basic card. It took her less then ten mins to do the transfer. I quickly took all my 637. 50 of that card and cut it up i will never use that card again. The reps are so dishonest and they say anything to get you off the phone. Glad i learned my lesson quickly

I was introduced to walmart money card by a close family member of mines. I originally got it for my income taxes back in Febuary 2014. Ive never had a problem with it until my very first personalized card was demagnitized, I called to get it replaced, waited exactly a week and recieved my replacement card only to attempt to activate it and they put the wrong expiration date on the first replacement card now im stuck with 2 pay checks on a card that im unable to use. Its hurting me badly because ive already waited an additional 2 weeks for.the.second replacement card and im still waiting, im being very.patient due to the fact im not one to get the.law involved, but if i must, then i will. I have a.home that im renting and need to pay my rent, i work i need gas in my car.to make it to work, i have.to eat, i have to live, once i get all of.my money off this stupid card im closing the.account and then it will be byebye walmart money card for.good, customer service aint worth crap and i need my money, thats not hard at all to understand. You can tell the customer service.people that u cant wait, that ur getting evicted they dont care, but they make sure they keep ur money straight bs.very unsatisfied

Our store in Lufkin, Tx needs a lot of attention! Most of the time there are empty shelves, not enough checkers & it's not very clean.
You go over to the Nacogdoches, Tx store & it is so nice. Why can't ours be like that?
Please, please get it fixed!

Purchase a set of four douglas x-trac ii tires from walmart on [protected]. I drove back home and notice vibrations coming from the front end. I decided to go back to walmart to talk to service manager. I noticed that there were indentations on the side walls on 3 of the tires. When I placed my finger on the side walls and went around the tire you could feel the inward dent on the tires. The service manager noticed it also and I told him I did not want those tires and that those tires had a manufacturing defect. I decided to upgrade to a set of 4 kumho solus kr2 tires that were $ 46.00 more but have to wait until the next day because they do not have them in stock. Do not purchase any douglas tires from walmart or any other company that carries them

Omg_never again will I set foot in the store again - - - - - - - - - - - - - - - - - - they never< ever have enough registers open - - - - - - even the self - serve had only 2 open and they were backed up. I only had 15 items, so I was in the "speedy checkout" line. took me forever. line was through the store - - - - - - - - - - - no manager or supervisor in sight. the woman at register was the slowest human on earth. now, I have worked retail for 27 years - - - - - - - - - - - - - - - - - I know the right and wrong way to run a store, and the time has come to close that freaking walmart store! I could have gone to my local publix 4 times, came back and had dinner, in the time I stood in that line. now, don't hand me that line about, you have to cut hours because of the economy - - - - which i'm sure is part of it, but, this store at collins hill rd, has always had a problem with never enough registers open, although, this afternoon was the absolutely worse it has ever been, also, they must not staff the fabric dept. at all after 5 pm. - - - - - - never anyone working there, and customers have to plead with people in camera dept to call someone to come, which takes 4 or 5 times! maybe you should clean house there - - - - - fire some managers! better yet, like I said before, just close the store!

This is go to be the worst managed store that I have ever seen..

It keeps happening. Not enough cashiers. At 805pm Saturday 12th of July. Only 3. Cashiers in that big store. Lines were backed up. People complaining. OMG! I hate this store. This is the third time this is happened when I was there...

The manager of this store.has no clue about customer service.

My advise to whoever goes there be prepared to sit in a long line!

The worst store I have ever been in

I was making a return because the jeans that i bought were too small. Everyone was in line when this woman cut in front of me and told them that she had lost her three year old daughter.

They did not tell her to get back in line. Instead they made a page for all customer and employees to look for the lost child. I told her next time she should wait in line and a few customers in front of me said she lost her child so she should not have to wait in line. Also it is the job of security not the other employees to locate the lost child.

The other staff members should be helping customers.

Last time i was in the store they were too busy looking for a lost boy than to help me out. So because someone was not paying
Attention to their children we have to wait longer, and not get help when needed.

I have been shopping at Wal-Mart for years an now I have a two year old who was constantly taking my items out of my buggy so I starting using the Wal-Mart shopping bags to put merchandise in for over a year I have been shopping this way an Never had a problem until tonight I was in a Wal-Mart that I don't ever go to an while in the middle of shopping a lady with 3 officers approach me an go to office an charge me with theft in 3rd for" consoling merchandise in a bag" now this is a WAL-MART shopping bag an j always do this so my daughter don't throw things out an then go to checkout an pay an what's the problem while I was trying to explain she told me if I kept agruing with her she would send Me to jail right then she was letting me go home since I had my baby but said she was signing a warrant the next day an j would have to turn myself in an bond out an go through all this over me simply doing my normal shopping routine now of course I will have ppl from my normal Wal-Mart verify j have always done this but that's during court I still will have to pay the bond an all lawyers an court cost an missing work not to mention that my pic will be in the criminal paper after I turn myself in when AGAIN I have ababsolutely done nothing wrong an I don't think it should. be legal t put people through this unless they are clearly hiding merchandise on them torturing to leave the store this has caused me so much unnecessary bs I will not stop until she justifies what she has caused me an money that I barely am, able to give my baby what all she needs so as a mother if someone takes from their child there will be resienment especially when I had not done absolutely nothing wrong

I opened a new Walmart account and purchased online the same day, a window fan, 2 chairs, and some acrylic stemless wine glasses for summer entertaining. I receive the email that the purchases are ready for pickup, hooray!. I go to the store the following day to pick up my items. No issues in the Walmart.com services department, so I was in a good mood. Even decided to pick up a few more things on the way out. I get to the register, and the items form the online order I have isolated on the cart, and advised the cashier to scan only the things I placed on the belt, as the other items were already paid for. The cashier looks at me, then comes around and scans the window fan anyway. I show her my receipts from the pickup desk as proof that it has been paid for. She says the fan on the receipt is not the one in the cart as the prices are different. The fan rang up $42.96 and was $41.96 on the receipt. The difference is a dollar! I state that the difference in price is not a concern as the fan has been paid for. She then takes the receipt to a floor manager across the way. They huddle while looking at me up and down like I'm trying to pull a fast one. Now my nostrils are flaring. They confer for about 4 mins, Really!? She then comes over and states that she does not know what to do as there is a discrepancy. "Well", I advised, " The fan box has a sticker on it that clearly shows my name and the order number, so why would you re-scan an online purchase in the 1st place?" I also advised that the online price is sometimes lower, (shouldn't she know that as an employee?). She looked at me warily again, but gave up the fight. She rang my additional purchases, which I paid for...SMH, and let me go about my day. Bad JuJu Walmart, I am not one to play the race card, but I wonder if I had been a suburban soccer mom, lets say, would there have been this issue?

I need a Port Arthur Texas Lawyer because Doug Savant who works and Manage Walmart on Memorial Boulevard agreed with some kind of sick pervert issue he made up saying I threatened the normal ladies that work as Cashier on the night shift.I called him 6:53 am June 8 2014 because he was on that Manager work shift accusing me of needing to ask for a form like he is my Daddy.He ain't nobody important to my whole name but we all was black people he accusing me of starting bomb attacks and killing all three people in the store from what Officer Chance seems to not be concerned about because Savant was not on the job for Port Arthur Police to assist my Customer concern of not even being around a problem near them until this day.Because it happen to Dispatch workers so all they want me to understand is their attitude.