Walmart Discover Card / beware of the walmart discover card
I entered into an agreement to sell 2 timeshares with this m services group in late 2010. There fee was $199.00 up front and once the timeshares were sold they also wanted 10% of the commission of the selling price. Also, in there contract, if the timeshare were not sold within 6 months, I would get a full $199.00 refund.
Well, 45 days before the 6 months were up, I attempted to contact my rep. The phone number was no longer in service!
To make matters worse. I contacted walmart discover to get a refund on march 15th, 2011 to dispute the charge. I faxed the paperwork back to them along with my contract info within 48 hours.
On 4/27/2011, I contacted walmart discover. I found out that they closed my case since I didn't submit the info they requested. However, the customer serive rep did see that all info was received and shown online. I requested from the customer service rep that I be connected to a supervisor, his name was – simon, in dayton, oh ext-43478. I was assured that this would be taken care of asap.
I explained to these rectums that if you call the toll free number to the company I delt with, it is no longer in service... That of course isn't good enough! I suppose they must sit on their fat # until you just quit bothering them.
On 6/25/11 (Friday), I again contacted walmart discover and of course my $199.00 wasn't credited to my account. That same day, I talked to the manager of this "simon" and he assured me that one way or the other it would be taken care of within the next few days (Since people were out monday and it should be rectified by wednesday at the latest).
I forgot about things since I was going on vacation friday, july 1 - 8, 2011. I came back to an answering machine that a woman from walmart discover stated they were onpening my case for review effective july1, 2011 and that I should be hearing from them within 30 to 60 days.
Beware: it is my recommendation that you never open a "ge walmart discover card" as you are looking for hassles
For that matter if it say "ge application for any credit card" do waste your time - run!!!
Clarification: the regular discover card does fight your disputes but according to discover card they do not deal with walmart discover.
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