Walmart
reviews and complaints

I recently ordered an item on line a Braun Shaver 7 790 for 145.97 plus I was to recieve a twenty doller e gift card, the price was fifty dollers lower then any other retailer so I jumped to purchase. Sale went through cc was showing approved. A few hours later I recieved email saying my order could not be processed due to incorrect info on my cc . A day later both were cancelled, I was told by Walmart employee that something was kicking out sale due to there online secuity. When I asked to resubmit transaction they would not honor the price saying it was a cyber Monday sale only.

So much for a helpful complaint site. Sounds like comments are being posted that are offensive and inappropriate by Internet Simon Cowell wanna-bees. Try being nice or being quiet.

So where was the false advertising?

Be aware when you return something at Walmart they say they cannot refund the tax amount you paid if it is higher than the tax percentage where you are returning it. So the items I bought in Birmingham, Alabama (10% sales tax) that were returned in Atlanta (7% sales tax), were not refunded for the total amount I paid. Less than $1.00 is not a lot really, until you figure out how many Walmart stores there are and how many people don't get their full refund x 365 days in a year, and Walmart is making even more money, inappropriately. That is the ONLY major retailer I have shopped where they say their system is not set up to change the tax or to let the employees override it manually.

You know, when ever I go into my husbands place of business or he into mine, we are very courteous and pleasant. We would never use the other's status as a power play. I think you should think about your husbands job in this economy. If you keep it up you may not have enough money to shop at Walmart

I was one of those people that got a "good chuckle". I hate when customers think they can get anything they want when Wal-Mart is actually NOT the one in the wrong.

Its not their fault that you got your paper late! Who do you think you are anyways! I would say that your husband should be so embarrassed to have you for a greedy wife! I wonder how many people got a good chuckle from your actions from acting like a spoiled ###! Walmart doesn't revolve around you, in fact nor does the world either. Take a chill pill and relax.

i do not understand why walmart US can not ship any walmart product to walmart canada

I called today for gaming chairs, and the person on the walmart canada phone line told me to drive to the states to buy one. NOT HELPFUL!

I'm sorry to hear about your ordeal. I’ve been in your shoes and I recently found this company that ships goods to Canada. I've used them about 3 times now. I manly get children’s clothing that i cannot get over here in Canada. The next time you run into a problem where you have a store not willing to ship to Canada, contact www.Canuckcourier.com they are good and they aren’t too expensive.
Mark. M.

Depending on the item, some items can't be shipped from the US to Canada. Walmart is not the only one. Amazon and other businesses as well. Electronics for example are not for shipped from US to Canada.

You need to check the sites shipping policies before you order.

You think that the other gamers in Canada don't have the gamer chair. They found it somewhere. A quick google search found gamechairs.com and they ship to Canada.

get over it

Go back and complete your education. No one will every side with you or empathize with your situation if you continue to talk and write like a 5 year old.

Are you speaking english?

you sir are an ### "if she wants to stay with me she not buy any thing else from Wal-mart"

Stores are sometimes out of stock of certain items. Nothing to lose your ### over

It always amazes me that people go into these stores thinking it's going to be like shopping at Sak's. Go in with no expectations, save the money and leave.

Wow. Anti-SEO has to resort to name-calling because someone didn't share her point of view. Sad.

Anti-SEO aka debtorbasher from my3cents. Anyone (s) who dare disagrees with her is an idiot.

I say it is. Now move along before Beavis begans to wonder where you are.

Good review. Walmart has been going down hill for years.

From what you wrote, Walmart did not put a "no trespass" order on your daughter the first time she stole. So they did, in fact, give her another chance, and she stole again. Why aren't you mad at her "therapist" who thought she was ready to try shopping again? If this person had not said that, perhaps your daughter would not have stolen from Walmart again.

If your daughter dies (I can't believe, as a parent, you would even write that) it wouldn't be Wal-Mart's fault - she has a psychological problem. And Wal-Mart has NOT labelled her a "bad person", as you claim - Wal-Mart's decision is based on her bad ACTIONS.
Your daughter shoplifted - and thus, broke the law. Wal-Mart is well within their rights to ban her from their store.

I'm sure you and her therapist(s) want her to get better, but part of being an emotionally healthy adult is accepting accountability and responsibility for your actions. I'm not hearing that she has shown any responsibility at all...just that she (and you) feel that, because she's trying to get better, should be forgiven for her actions. That's not helping her. You said "Even criminals do their time and then are out of jail to live freely again..." - but how did your daughter "do HER time"? Being sick is not a "get out of jail free" card. And you are incorrect; people with a criminal record have a lot of limitations and exclusions in life once they are released.

If she wants to get better, and show Wal-Mart she is willing to "do her time" on the shoplifting, then she should stop asking them to give her a break, and offer to work off the damages. She could offer to clear their parking lot of shopping carts for two weeks, or deliver their flyers to homes. That would show maturity, and an understanding of how her actions affected other people.

If she keeps expecting other people to forgive her crimes because she is sick, she'll never get healthy.

Anti_SEO is evil.

you can't really expect much from "mechanics" making just over minimum wage and no incentive to do more than they have to. At a couple of the Walmarts in town, the bays at the tire and lube are almost always empty, and yet if you call to see if there is an opening for an oil change, they always say they are booked up.

I took my son in for his Sr. Pictures, while she was taking the pictures, I asked about them touching up a huge zit on his chin. She told me "I can't do anything here, but they'll take care of that for you." So, I spent over $300.00 on pictures that half of them look terrible. The only decent ones were the ones where his face was partially covered. When I went in to pick them up today, she showed me the pictures, I asked why they weren't touched up and she said "we don't touch up pictures". I replied that she told me they would she said "I never told you that". My son, his best friend and I were all there and heard her when the pictures were taken. Since I've already paid from them, I guess I'm screwed. Needless to say I won't EVER go back to Walmart picture studios.

Omg! Same happened to me! Woke up my niece with her cold hands, picking poses she wanted to do not what we wanted to do ! Didn't make the baby smile at all, made her cry! After waiting for ever when she was done all the poses she wanted to do, we had to wait for an hour to pick the photo we wanted because she had to help all the ladies behind us first! Would never go back because of that Michelle! Horrible customer service!

As a manager at a wal mart portrait studio i have to tell you, its not an easy job. We do need to do certain poses and yes we get hell if we dont. If you were to come into my studio I would tell you I need to do 9-12 distinctly different poses. If you choose not to purchase them thats ok. If you told me your not fond of a particular pose i would save that one for last. We are required to make collages and specialty products for each and every customer, even if you tell me you only want the 7.99 package. Why, because some people can not imagine what their picture may look like all together on a collage of specialty product. We try our best to make sure your happy when you leave and that we have gone over every single thing with you. Now that being said... yes this particular staff member was wrong for talking on the phone in front you, it was wrong even if she wasnt talking about you.

I dont understand tho why you would not return to the staff member you were happy with... i have many customers that will only come in if I am working. Does that mean other staff can not do the job, no it doesnt but when a customer gets comfortable with someone they tend to think everyone should be like her. I work hard to please my customers, and will do what i can to get them the best price possible and thats why they come back to see me.

Also, each studio is different. I call my customers to let them know their pics are in... many studios do not. Many studio's go into detail about the smile saver card.. obviously your doesnt not.. you can actually get a free 8x10 more than once a month. each time you go in you can get it... read the card, and the fliers that are there. You need to inform yourself and ask proper questions.

all in all... no one forces you to choose what ever pictures you have chosen, and we dont force you to swipe your debit card. If your not happy with the session, dont purchase anything.

Tasha, do you ever smile?

Hello to the the PictureMe Portrait studio customer in Mansfield Ohio. My name is Darla Earhart and I am the Senior Director, Customer Experience of CPI Corp. We own and operate the PictureMe Portrait Studios, and I would like to apologize if your portraits were not what you had hoped and for any inconvenience that you may have experienced. I can help you with this! Would you please email your contact information to pmpsfacebook@pictureme.com with Mansfield OH in the subject line? I will watch for it and get back with you right away. I look forward to hearing from you!

IM, I was thinking the same thing, but I am not familiar with how Walmart does their tractor displays. I know at the Sears I work at they are not fueled, the batteries are not connected and the keys are not with them.

Seems to me this person needs to have a care-giver with him whenever he is out and about.

I have, (had) two Black Walmart money card accounts. One with my daughter who lives two states away, and one with my boyfriend who travels to other states to work. The account with my boyfriend was blocked so I called and the recording told me that "after the funds have been spent and the card was at 0 my account was closed and I would never be able to open another money card account." No explanation why? I can't seem to get through to a customer service rep. When I call I enter the card number and my verification. But it won't give me a prompt to speak to a customer service rep. My boyfriend uses this account to send me money to pay the bills. Are they going to close my other account too? My other account is how I send money to my daughter two states away ! Why can't I speak to anyone? Now Steve will have to use Western Union to send the bill money which costs a lot more. It's very upsetting. Especially when you can't even get a reason from them.
Barbara Dill
1274 W Hoff Rd
Blackfoot ID 83221
[protected]

I receved a Walmart money card that had $50.00 on it for Christmas from my sister, I just looked in my wallet and foun it It is July 2013 now I checked it last month and the money was still on it I checked it again They said my card number was invalid. I cannot get any response what a bunch they are. Now I know why Walmart is going to be put out of business.

I went to do a transfer funds to my walmart money card that I personally set up and since I cannot verifiy an address that I never lived at they cancelled the transfer and my card

I'm sorry you're experiencing problems with your account and would like to help. The prepaid WalMart card is managed by Green Dot.

Please email them at customer.advocacy@greendotcorp.com your name and contact information. They will research this matter and assist.

Regards,
Nicole
GE Capital

I am DebtorBasher. The queen of my3cents. I am astonished at all the childish behavior that goes on here. I want you people to cut it out now. If you don't, I will report you to elfkin, the site administrator.

You didn't say that in your original post..

Did you ask if you can bring it to the store closest to you?

When you paid for it, didn't you notice you were paying too much?

Why don't you bring the receipt the next time you go to Walmart which is 3 times a week..

Walmart and the Chinese? Lol. You are funny.

Stop buying bad produce. If it is bad when you buy it then you are the stupid one. If it turned bad in your home then you should not be able to return it. You kept it too long.

Stopping you to check your receipt or bag is not illegal. Whoever told you that is also stupid.

Well you should fit in with the rest of the higher ups in walmart here, sounds to me you expect a lot from someone who is making at least 3.00 less an hour than they would in California, I too am from California and hate it here, there is no middle class you are either rich or poor here, they tax you for everything and fine you for anything they can. It is not the people here, I find them to be the nicest, but Bentonville Ar is more expensive to live than northern California, and they can keep walmart, I hate them, I feel I am forced to shop there, any other places, harps price cutters, price gouge you and look like welfare stores, I am rooting for Target and praying for Costco, with the cost of living so high and the wages so low, I don't expect anything more from people who are doing me a favor and waiting on me, I would love to go back to California but now am to broke, you should go back, I bet you anything your from the orange county area, am I right, can you say OC Housewife, leave your attitude, your the only one who should have had a complaint made against them and asked to leave

Ok, sorry for my lack of comprehension.

Jedi, what complaint did you read? Nowhere does the OP mention a man trying to scam a cashier.

Even when you are standing up to people you have to be careful first born triplet. You never know what kind of nutcase you are dealing with. This lady had a child with her and she was in a retail store. She saw this man verbally abusing and trying to scam a cashier. She stood up for the cashier and in turn the man who was abusing the cashier told her to mind her own business or he would drag her son to the washroom and rape him.

You make a good point, in theory. However, you make the assumption that condemning her on this website forum is an equivalent grievance to her in-person behavior toward another person. Logically fallible assumption. Perhaps I shouldn't have used such harsh words, I agree with you there. But I'm afraid I do not share the belief that calling her out on such inexcusable behavior is equivalent to treating another person like garbage when they're servicing you. If we bit our tongues every time instead of standing up for those being mistreated, the people that need to be called out for their behavior would have no reason to stop. That is more inhumane to me than being "nice" to someone who doesn't afford others the same respect.

What is wrong with you? Is this a joke?

You use U-Scan so you don't have to interact with the cashiers, eh? You feel they're beneath you or something? Well, let me tell you something lady - (although, you hardly deserve to be referred to as a "lady") the ONLY measure of an individual's worth as a human being is how well they treat others. Not their job, the size of their bank account, the way they look - nope. It's their humanity. And you seem to lack even a trace amount of it. Your vitriolic, self-entitled arrogance, and smug hatred is disgusting to me.

You did that cashier a favor, I wouldn't want to talk to you either. Please continue to use U-Scans whenever you can, to spare as many innocent bystanders from your disturbing presence as possible.

But did you find everything you needed at Walmart?

First of all, it is apparent that you feel you are better than the employees because your husband works in the home office of the company. Keep acting like a ### in the store and see how long that lasts.. Really, the cashier tried to talk to you? My goodness woman, that is called being polite and interested in your customers. Most people complain about cashiers being disinterested and not saying anything. If the cashier did not try to talk to you, you would be ### that she was rude. BTW what did your husband say when you told him your story?

It's 9:30 p.m. I don't shop at Wal-Mart, but you can't argue that there are few stores that offer that wide a variety of products at such a late hour (and 24 hours, as you said). But no, they cannot give you specific product information at 9:30 p.m. The customer service girl told you that--the employee who works that department leaves at 6. They keep fewer people on staff at night due to the decrease in sales that the time tends to bring. That leaves you to choose whether to wait and call in the morning, or make the drive and risk them not having the item. This is just a normal, everyday occurance in anyone's life, and truly an example of how entitled a person you are to type up an entire post because you couldn't get a store to confirm stock of a specific type of modeling clay (not super a common item, by the way, not a grocery item) at a inarguably late hour for business. Oh, and your lost modeling clay sale is not enough to pay the salary of someone to work the hobby/craft goods section of a grocery store all night long. Be reasonable.

Sounds like they need to hire more people.Unfortunately, businesses can't seem to afford to pay more people.It's happening everywhere, not just Wal*Mart.I would suggest just going to K*Mart when you can.I know K*Mart isn't open 24 hrs. but it might be cheaper because you will use less gas.Hope it works out for you!

I have been a customer of Wal-Mart for years. I had a prescription transferred so I could pick it up on my lunch break. So I called it in first thing in the morning at 9:00am and told the associate about the transfer and I would be by to pick it up at 12:00pm. She said that would be fine. Then, I called and made sure that it was ready before I came to pick it up. The pharmacist said he had to call the other pharmacy and get the transfer and for me to wait "just like everybody else" because there were other people ahead of me. I told him I had already called first thing in the morning and they'd said they'd have it ready. He says he will do it then. I call back a little later and I am told it is all ready for me to pick up. I went to the pharmacy to pick up the prescription. I stood in line for 15 minutes while the only clerk looked for peoples prescriptions; walking in circles and taking an extreme amount of time on each person. While the clerk had already been looking for the order for the lady in front of me for quite some time, I told her that my prescription was ready and could I get it? She said "NO, You have to wait your turn!" Then she stood there doing nothing, waiting for someone to bring her the first ladies prescription. Finally, she asks the first lady to step aside while they locate it. Now it is my turn and I ask for my prescription. She proceeds to go through the whole ordeal of finding my supposed "ready" prescription. I leaned over to see her looking through random piles of prescriptions for the third time and told her my prescription was done; I had already checked. Then the pharmacist ( Vincent Collin) comes down and proceeds to tell me (in front of the whole store) that I had to wait my turn like everybody else and I needed to get in line. I told him it was my turn and I was next in line. Then he tells me "Who do you think you are? You can't talk to me like that." I told him he shouldn't speak to customers that way and I just wanted my medicine and to get out of there. He says to the line of people behind me " Does anyone mind if this lady cuts in front of you?" Angry and humiliated now, I tell him again "I am next in line!" He says I can't have my medicine and to go somewhere else. A woman in line responds to him saying I have over 5 items to be checked out. I have about 10 small items, candy and such. It was never a problem before and I didn't see any sign indicating that was the rule. They refuse to ring up my purchases. I have to ask the pharmacist please several times can I just have my medicine? He is standing there with my medication in his hand. He says "NO! You have to calm down you should go somewhere else!" He said he was the manager and he did not want me to come back. Finally, after I don't leave the counter, he let's the clerk ring up the prescription and walks off.

went to buy lcd tv and was sent from martinsville store to danville store no stock they said but 6 in danville virginia and when we got ther 45 minutes drive later they tell us yes they have six but they are out for repair and the manager was the 1 telling us this now that makes me think walmart is selling refurbished items as new is that fair to the consumer NO . the manager argued with us about this for an hour and will i shop in walmart again NO . How would you feel if you where there . It was the worst experience I have ever gone through . And the managers seem to not understand CUSTOMER SERVICE OR CUSTOMER RESPECT . i would never think of treating anyone like this EVER

I think this youtube video says it all!

http://www.youtube.com/watch?v=ktg7Dfwn-Yg

we were in the deptford walmart and being i am on wic and 81/2 months pregant handed the cashier Tom op#[protected] was very rude and apparently was not faminular with the wic system. I even showed him what i could get and still argued with me about it. One of the checks had 36oz of ceral and took one box of ceral away and said i couldn't get that mind you i only had one box of 12oz. After i was done i found and supervisor in the front end she got the wic check and rerang it. I feel that i was treated unfairly by the cashier Tom.

Watch the charges to your credit & debit cards. The cahrged mine 3+ times and kept telling me to swipe again because it didn't go through.
It went through every time! My bank could reverse the credit purchases but when they had me do it as debit the money came right out of my account and couldn't be put back.

My wife, two children and i went into the altoona walmart to spend a little income tax money, ...well alot of income tax money. we went to the electronics department and looked at a very nice toshiba satelite. Went to the customer service desk and asked for help. The silly man came over with some sort of gun, scanned the product we wanted and just walked away, ...no "ill be right back" or even "ill get a manager to help you in a minute" he just walked off...I realize walmart hires "less fortunate" folks but when they are in a customer service environment, at least train them to do customer service...anyway...my wife and two children wait in the small aisle for 10 mins...finally the less patient of the two of us, myself...walks up to the silly man and asked if we can get the laptop and go...he says "you need a manager and i dont know how long its gonna be, you just need to wait here". After feeling the blood rush to my head, and knowing the man is "less fortunate", I kindly ask him if we can shop around in a different area while we wait and you can call for us over the intercom..."im not allowed to use that, you'll just have too wait in the aisle" So we do, waiting and waiting for a half an hour with a 6 year old and a 3 year old, who by this time are getting EXTREMELY impatient, FINALLY "less fortunate" comes back and unlocks the case himself...?... and takes it to the desk for us to pay.

my "beef" is if im gonna spend close to 600 dollars in this department...dont you want to treat me a little better?
If it werent for my wife wanting that exact laptop, we would have taken our business elsewhere.

http://www.walmarI ordered Lighting McQueen 6V four wheeler for my grandson on walmart.com, as I was leaving GA heading out for a 6 hour drive to KY I stopped by my LOCAL Walmart to pick up my order, after waiting 20 or so minutes someone FINALLY showed up at the counter. She tries to pull up my order and says that the order is not there, NO explanation, just that it wasnt there, I told her that she needed to find someone that could explain to me why my order wasnt there, and that "It's just not here" a few miutes later a manager came out only to tell me that there is no record of my order. They told me that I needed to pull up the order on my email for proof of purchase. They then said they would call corporate to find out where my order was. Keep in mind that I have a 6 hour drive ahead of me, and this present was for my grandson's 1st birthday, they come back to tell me that my order is at a Walmart that I have NO idea of the location, needless to say by this point I am very upset, 1st: why would I place an order to a Walmart that I have no idea where it is, 2nd: the gift was for my grandsons 1st birthday, 3rd I had a very long drive ahead of me, 4th: The customer service was appalling they could have cared less about my situation. I asked to call corporate, the manager, acting manager, looks me in the face and spits out a number I told her that my phone was dead where they made me pull up my email and I needed to use the store phone, she looked at me as if I had 4 eyes. I begged them to help me and they would do NOTHING although they did in fact the item in the store, they said all i could do was repurchase the item in the store, and wait 3 days for the return of my online order, I do not have $60 to pay twice, I explained to them that i had a tank full of gas and enough money in my pocket to pay for gas to KY and back home, and to buy my grandbabies birthday cake, and that I didnt have $60 to buy the same item. They basically just stood there and looked at me..i went to the customer service counter and asked to call corporate, they did not hesitate to take me to the phone and then give me the number to dial. I live .6 miles from the Chastain Meadows location and I will never return to that store, i realize that me as a person will not effect the overall $$$$ amount of income coming into the store, but I will tell everyone that i know how bad the service is at this location. My order should have not been sent to the location that it was but I found the store thank to my friend I picked up the car and was on my way to see my grandson. My experience at the atual location that I picked up my order was great, the experience at the Chastain Meadows, Kennesaw, GA location was horriblet.com

I had unhappy experience with the cashier at Wal-Mart store #5091 (Receipt ID #:7CL2KV1S4267).
After checking out, I took several additional plastic bags. The cashier stopped me and said to me "You should ask me first. You are stealing bags". Then I asked him "Can I have some additional bags". The cashier replied to me "No. Policy doesn't allow that". I went to customer service to find manager. Surprisingly, the manager was the one who stood there, observed everything and did nothing. This makes me even more unset.

Because customers take items by themselves, Wal-Mart should have a sign to ask customers not taking additional bags.
Wal-Mart should train the cashiers and managers how to deal with the situation instead of accusing customer "stealing bags".

Customer service at the Colby, Ks Walmart is horrible. You cannot find any one in the store who will say "How can I help you?' When you ask for help in an area they will say that is not my area and call on their walkie talkie for help but no one ever shows up to help you or they will use the intercom system and page customer service to that area, but no one ever shows up.You can ask five different employees and get the exact same response. But I am sure that if you were to mix your own paint, get your own photo's or jewlery from behind the counter there would be a rapid response!

On Black Friday I did my xmas purchase online. Via email they notified me that my purchase was in I waited for 1 half hour when someone assisted me with my order they bring out a box I ask that it be opened prior to me taking home. When the box was opened came to find out there was a $20 plastic toy instead of the Laptop and case that I had ordered. Then they begin to look for it in the meantime the girl that was assisting me left TO LUNCH and leaving me there when someone else comes out I ask what had happened where is my order? They scramble around looking for it again they come back an hour later and tell me my package was given to someone else a day ago, they stated that I would have to wait for the customer to come back with my order 2HOURS later someone else comes out and tells me if I look for it in electronics that I could bring it back there and take that... I DID MY SHOPPING ONLINE FOR THAT ONE REASON DID NOT WANT TO SHOP AT THE STORE. I called customer service but still to no avail 1 hour later a female assistant store manager comes out and tries to tell me to pick something else which I did not want anything they had at the store (again wasting my time) in the meantime an elder man came thru with a packing and just by coincidence I asked him if he that package was given to him by accident he stated it had. And surely that was my laptop.

I was irate the Assistant store manager would think that my time was worth $20? she hands over a gift card that was an insult to that 20 dollars was worth my 3 1half hour wait at the store.

Unfortunately this happens in every walmart store as young people are yelled at, grabbed and disciplined in manners that are in- conceivable. and they get away with it as too many people are too afraid to stand up to them, why i am not quite sure as hopefully when other retailers come to Canada this will silence and humble walmart from running wild in Canada.