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Walmart / undelivered item

1 United States Review updated:
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I ordered an electronic keyboard(Casio SA-76 Package) from Walmart.com. (http://www.walmart.com/search/search-ng.do?search_query=casio+sa76&ic=48_0&Find=Find&search_constraint=0). It clearly shows in the photo advertisement that a stand is included in the package. When I picked -up my item from Walmart Palmdale, CA. it is not included. I have sent numerous email to their customer service and was told that the stand was not included and they are sorry for the inconvenience. I felt my rights as a consumer was violated as they still refuse to give me the stand. This is an ABSOLUTE RIP-OFF!!!

Walmart

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Comments

  • Sm
      7th of Dec, 2010
    0 Votes

    Regardless of what the description says, it is still a mistake on Walmart's part. A consumer will always base their purchase on what they see on the pictures and will expect to get what they paid for. The computer monitor is just a cheap alibi. Somebody has to be responsible for this terrible mistake. Walmart is still a stubborn not to resolve this case.

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