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4.0 8310 Reviews

Walmart Complaints Summary

755 Resolved
1975 Unresolved
Our verdict: When using services from Walmart with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Walmart reviews & complaints 2792

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12:53 pm EDT
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Walmart - cigarette isle

I used to buy my cigarettes at Wal-Mart until they switched to only selling in one isle. If I want to buy a pack of cigs then I have to wait behind people with full carts. My complaint is why does'nt Wal-Mart make the cigarette isle 20 items or less? Wal-Mart must be losing money on sales since they started doing this and we all know its all about the money when it comes to Wal-Mart.

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11:22 pm EDT
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Walmart unlawful charges

As i was watching an advertisement on the local television channel, I thought it would be a good idea to purchase a GE money bank card. No overdraft fees, what could be better?Please friends, let me explain to you the havoc that I have had with Ge bank. When I first purchased the card I made a 15.00 gas purchase. When I checked my balance a few days later, I was informed that the retailer automatically charges 15.00 for any debit tranaction and it would be refunded within 4 days. This was not a problem, however I would have had liked this information to be clarified in the contract or some type of document. I then beagn to think about the struggling economy and the single moms who would have needed that 15.00 to purchase food or milk for their babies.
I was informed there was no way this money could be refunded, I was told that once my personalized card was recieved, i would no longer have a problem. When I recieved the personalized card, I decided to deposit my payroll check onto the Ge money bank card. WHAT A BIG MISTAKE ! After noticing my balance was negative, I called the customer support center. The center's calls are handled out of India, so it is very difficult to understand the representatives. I was informed that a representative inadvertently spelled my last name incorrectly and due to this errror, my card was blocked, I must fax documents with a copy of my driver's license and SS#. I did this three times only to be told they did not recieve it. After the fourth time, it was confirmed that the fax machine was in need of repair. At this point I had been on the phone for 3 hours. I asked if everything was ok, and was assured the funds would be on my account in the following morning. I checked my balance the following morning but was informed that the block was still on the account. I requested a supervisor who informed me once the block was lifted, I would have to activate the card and the funds would be placed on the account. However, she would disable the card once the funds were removed. After activating my cards, my balance still indicated a negative balance. When asked to speak to a supervisor I was transferred to Customer Support to Lost Management 6 times for an average of 2 hours on the phone. I Began to think someone was playing a cruel joke. I had three supervisors place me on hold, then simply hang up after waiting 20 minutes for each one.Each time I was told I was in the incorrect department and assured that the supervisor would hear my concern without disconnecting the line. After the 8th hour a supervisor informed me that although the block was lifted, when the deposit was madethe block was on the account, therefore the funds were rejected and would not be returned to the payor until 2 business days. I then called my payroll center who advised me that it will be a 50.00 fee for a reprinted payroll document in the form of a check. I was devastated. I was then charged a 3.00 fee for a card that was disabled.

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CBNell
Rockmart, US
Nov 12, 2009 5:51 am EST

OMG; the same thing similar happened to a friend of mine. She received a 50.00 card from a co-work for food b/c she was having hard times. When she went to the store to purchase the food using the card was blocked. She called the number they told her she had to wait a 24hr period before using the card. The cashier had to cancel the translation and she went home w/o. She tried to call the number on the back but the center's calls are handled out of India, so it was very difficult to understand the representatives. She came to me for help, I called the [protected] # and I couldn't understand a word she was saying, we were going in a circle for 1hr. At that time the Lord spoke to me and I gave her the 50.00 to buy food and didn't think of the tires I need for my car. That's why I don't deal with walmart b/c I could not believe it. Walmart rip her out of 50.00 b/c the money never came on the card.

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jonass
, US
May 01, 2009 11:38 pm EDT

And to think, all this could have been avoided had you just paid your old bank the money you owed them for your bounced checks/overdraft fees. Then you could have continued to use a real bank.

COuldn't have happened to a nicer person

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7:21 pm EDT
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Walmart walmartmoneycards (visa)

i bought a walmart prepaid visa on may 1, 2009 put 75.00 on it and i have ran into the same problems that everyone here has so to everyone that sees this post please contact me my name is Theresa Ann Allred at [protected] so the we may setup things to start a class action lawsuit againest wal-mart and visa and put a stop to this .dont let them do this to anyone elsa please! did you all also know that wal-mart its self had a lawsuit against visa too for boogest charges and they won the suit but yet they are still selling theses cards . huh

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David Redmond
, US
Aug 28, 2023 6:48 am EDT
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I bought a chainsaw that did not work called store and was told to bring it back. Was told they could look it up on my credit card to get a refund. I only have 4 cards and they could not find it on their system. This was only a week after I made the purchase.

They said they could find no record but offered a gift card for the amount of chainsaw.

If they showed no record of purchase, then why did they give me a gift card?

Rip off to get more money.

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just4cherylt
Sallisaw, US
May 01, 2009 11:20 pm EDT

For those needing a quality prepaid RELOADABLE VISA, I can recommend finding your local Check Into Cash and purchasing theirs. It is only $5.95 for the card and $1.00 to reload. You can use it anywhere Visa is accepted and by running it as a Visa, it is free. If you use it as a debit card, cost .50cents. They only charge a monthly maintenance fee of $2.00 per month. There is no hidden per use fee, or minimum balance, etc. The local Walmart customer service desk themselves told me, "Honey, you don't want one of these, there is a lot of hidden charges!" Then sent me to Check into Cash! Have had my Check into Cash Reloadable for 6 months and have had no problems! Can be loaded at any Check into Cash and you can even have two so that you can transfer funds between the cards FOR FREE via their website. Check it out! It's not often that someone can beat Walmart, but this card does.

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5:43 pm EDT
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Walmart lower my credit line

I see that I am not the only one that you have done down right dirty. I had a wal-mart credit card withb only $300 credit but it was set to a 100.00 dollars limit after we paid the card down. I have never been late have always paid more than my payment. Because you scaned my credit report. That ism not right! Not rightn at all!

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Mrs. Gilbert
Medford, US
Jan 24, 2010 8:33 pm EST

I agree my limit to was only $300 and Iv'e paid it off twice and paid more then the monthly payment they ran my credit report then sent me a letter in the mail saying do to your credit report we are allowing you to spend only $100.00 I was pissed had the card for 1yr before they did that. It's just not right at all

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4:36 pm EDT
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Walmart defective products

I purchased 2 phone batterys from Walmart and they were defective. I went to return them in the time allowed and Walmart would not take them back. Their reason was that they don't refund or exchange defective batteries. Walmart has a sign that states everything that you can return and the amount of time you have, batteries are not listed as one of the products you can not return but they won't accept them as returns anyway. Each battery is 14.99 I'm out of $32.38 for the both. When I spoke to the floor manager she told me that I had to contact the company that distributes the battery but when I call I get a message that say this company does not accept calls from your calling area. All I want is my money back can you help?

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11:36 am EDT
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Walmart health insurance

Walmart is making me pay $1000 before they will cover me on their health insurance plan. They are taking money out of my check every week, but I have to pay the $1000 deductible before they will cover anything. I make $9/hr working for them...I can't afford $1000!

I keep trying to go to the doctor, but the appointments are costing me $100, $250 etc.

How can they call this health insurance?

They also refused to cover my partner because they stated that same-sex health coverage is illegal in the state of Rhode Island (where we live)...it is not illegal. THEN they took money from my check for the amount it would cost to cover her..but without actually covering her! I ended up paying for the health coverage they refused her!

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aphantasm
Lebanon, US
Jul 01, 2015 11:41 am EDT
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I hear ya. I just became eligible for my employer offered (Walmart) health insurance. And I was looking at the coverages. I see the only copay is on preventive services, prescriptions and my vision plan. From what I am seeing I have to pay 100% till I meet the deductible ($2500) for all other services, once I meet the deductible then they will pay 75% till I meet the out of pocket maximum, when they will finally pay 100 percent.

I had Affordable Care Act insurance till this month, I am no longer eligible for the subsidies because Walmart offered me insurance. But the ACA insurance was a better deal with the subsidies than the Walmart insurance without. I had copays for all my medical visits, PCP, Specialist, etc. But under Walmart's insurance only the PCP has a copay and again for only preventive services.

I can't afford to pay a $2500 deductible, especially when I am due to see a specialist in a week. A specialist is not preventive services so I will have to pay out of pocket for the visit, a service I really can't afford without a copay.

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Cheyenne318
Dayton, US
Nov 27, 2009 11:39 am EST

Walmart will be sorry when Obama Care takes over... they are horrible to work for, my mom worked there for 16 years and they took her position away.. they expect someone who wont even make 1000.00 a month pay for that ### insurance? I am sorry.. you deserve better!

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11:52 pm EDT
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Walmart stock

I went to Wal Mart in Cullman, AL today and was thoroughly disgusted first off between last Saturday and today they have quit stocking the treats I buy for my dogs, they quit stocking the bottled Pepsi's, and they also quit stocking Tetley tea. If that was not enough the cashier was rude to top it all off.

Wal Mart thinks they own Cullman, lets show them. If you live in Cullman lets boycott Wal Mart!

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Glee3078
Bremen, US
Feb 16, 2010 10:45 am EST

In my opinion, the Cullman Wal-Marts biggest issue is stock. I understand that in this area, Wal-Mart is the main shopping source but I think management should exercise a little better planning to accomadate the increased consumer need. I have been to this store many times and can't find my size jeans, video games for ps3 & wii (months after Christmas), shoes in mine & my daughters size etc. This is very frustrating when the next closest store is 45+ minutes away. I wish they would improve their planning. It's very frustrating to go there repeatedly and not find what I'm looking for. I keep going back, however, because I have to maintain my budget and I'd rather go there in hope of finding $20 jeans in my size than go to Belk and find them easily but pay $40.

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Gerald Mulliniks
Henryetta , US
May 05, 2009 12:42 am EDT

We have a walmart store in our town of Henryetta Okla and asuperstore in Okmulgee Okla but can never seem to find alot of things they used stock that we use everyday and prices seems to get more rediculous everyday on all the things we use most often and are made cheaper to boot for instance i bought a can opener and my wife bought one too a total of twenty-five dollars plus tax just thrown away as if we had it to throw away to begin with. we don't have to have walmart especially if we can't get the things we need at a reasonable price with availability. It.s pretty bad when homeland can beat walmart prices on the average groceries.We need the quality and prices that Sam Walton biuldt this company on the end;

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Glenn
Bolivar, US
May 02, 2009 3:20 pm EDT

LET'S BOYCOT ALL WALMARTS!

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wtf
, US
Apr 26, 2009 12:34 am EDT

I haven't shopped at a WalMart in years. Never really understood the appeal and that was back in the days where it was semi-decent. I stopped going when I started to hear more Spanish spoken in the stores than English.

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12:46 pm EDT
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Walmart fraudulent company

I called today to have my husbands prescription filled that was faxed to that pharmacy a while a go and I was quite rudely informed that they would not allow us to pick up any prescriptions for anyone in my family because I supposedly owe them $16. In January of '09 I had a RX filled that the Dr. wrote for 3 a day. I have had this for over 2 years and Target, Albertsons have never had a problem with my insurance so suddenly Walmart has this big problem filling the 3 a day that was written and only filled for 2 a day and told me I had to wait 20 days to get the other 10 day supply, which I did and moved on. Then the next month I went to Target to fill the same prescription. When I picked it up, they said Walmart had messed it up and the insurance wouldn't cover it for another 20 days so I explained the situation from last month and the pharmacist from Target had to call Walmart and sit on hold for 45 min. then she walked them through how to fix it and the insurance covered it with no problem for the full month. Now, in March, I called to have my husbands prescription filled because his Dr.'s office called it into Walmart. I was told that they would not fill any prescriptions for anyone in my family because I owed them some sort of $16 rebill and when I asked her to explain what that was about, she just talked in circles and blew me off. In the meantime I have to wait for my Dr or insurance to fix this due to financial difficulties at this time in our lives. Is thia even legal?

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optrader
Pontotoc, US
Aug 22, 2010 10:55 pm EDT

Phone 1-800-WALMART. They will investigate your complaint. Something does not sound right about the situation, especially the $16 due to somekind of reversal. Not allowing you to pick up rx's seems because you owe(may owe) some money is not proper Wal-Mart procedure. Again, phone 1-800- WALMART. This sounds like a problem with the pharmacy manager. Your complaint will be investigated and the district manager will get to the bottom of it. He will get the mess straight and someone will call you back. It is not a matter of Wal-Mart being a fraudulent company. It is a matter of someone not operating the pharmacy properly. Wal-Mart has policies and procedures for most everything. And, I can assure you, they have no policy to prevent you from picking up meds because of a supposedly owing some money.

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8:37 pm EDT
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Walmart - visa debit gift card

I am a teacher. My class gave me a WalMart Visa debit card for Christmas 2008 for $100.00. I used $21.98 for books for my classroom. I tried to use it again. WalMart could not get it to work. I checked on my balance. It said $50.68 on April 19, 2009. When I had used it in January, it said I had a balance of $78.02. I tried customer service to no avail. I...

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3:50 pm EDT
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Walmart cost

I had my hair cut and it was ok. I've had better but ok. The sign clearly states the price for adult hair cut was $14.95 including shampoo. I was not asked if I wanted a shampoo or not. She just asked me to sit down and asked what I was needing. She cut my hair. That was all. And I was charged $14.95. If you advertise a price including something, a customer should not have to say anything about it. If a customer did not want then that is there choice to let the employee know that. We should not have to ask for something that is advertised. I will now go to someone else in the future.

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scotsgrl
Hitchita, US
Nov 03, 2011 9:04 pm EDT
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I get my hair done at SmartStyle and I've always been treated well, and never one complaint about the job that's done. I go when I know a certain stylist is working 'cause she's friendly and doesn't rush through doing my hair. She actually worked from 9a.m.-12p.m. doing a double color, shampoo, cut and style for me.

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NOTSOCHEAP
Port Townsend, US
Jul 22, 2011 9:42 pm EDT

YOU got your hair cut and washed for $14.95 and are complaining? Are you insane or really that cheap?

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NOTSOCHEAP
Port Townsend, US
Jul 22, 2011 9:39 pm EDT

big deal you got your HAIR WASHED and cut for 14.95. You can't buy or get anything for 14.95. You must be the CHEAPEST person in AMERICA!

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Monett, Missouri
, US
Oct 30, 2010 3:43 am EDT

I agreed with with the comment posted by someone from Texas. I was charged $15.50 without getting a shampoo. I like my haircut but I felt like they are not honest to their customers. That makes me upset a little bit. I will give them another chance.

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*JustSmile*
, US
Aug 07, 2010 12:14 pm EDT

I REALLY like the Smart Cuts salon because it really truly has some good stylists for a cheaper budget. It you go to a high end salon as stylist said then it would cost about $20 dollars, for a adult, and sometimes kid. At least in MY area that is..

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stylist
Malvern, US
May 20, 2009 7:13 pm EDT

The thing about these chains they cant keep good stylisted working in them because as soon as salon gets busy they over hire and an experinced staylist wont take getting paid min wage... So your left with stylist just out of school and trying there darnest to earn comission by getting you out of that chair asd fast as they can... how would you like to go to school for almost 2 years and get paid almost nothing a little over min... i know because i have worked for them in the past they make it impossible for us to make any money ... they dont want to pay more than min... sorry but stop paying 14.95 for a haircut and you might get pampered if you go to a high end salon... It is a branch off the big tree

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7:36 pm EDT
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Walmart store in scurry does not sell quidditch supplies.

I am the headmaster of a school which I shall not name for security reasons. I went to your store located in Scurry. I went to the sports department and asked the muggle working there for quaffles, a golden snitch bulgers and a firebolt. The muggle there had no idea what I was talking about. So I asked to speak to the manager and he had no clue. He said he never carried or even heard of those things. I know that they are all muggles, but come on even muggles must have heard of quidditch.

Albus Dumbledore Headmaster of Hogwarts.

P.S. also your stationary department does not carry anticheating quills.

Sincerely

Albus Brian Dumbledore.

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blame the parents here
dfd, CA
Nov 14, 2013 10:28 pm EST

Oh Billy, don't be a wuss, say his name it's Voldemort.

DarkHottie
DarkHottie
, US
May 18, 2009 8:14 am EDT

Hee hee. Well, I got a giggle. Thanks.

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Billydude15
Atlanta, US
May 04, 2009 12:18 am EDT

It does not matter you won't have a school anyway, I heard you know who is back and he is going to attack the school.

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Trevor is now a proud father a baby boy
Markham, CA
Apr 23, 2009 3:42 pm EDT
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"I am the headmaster of a school which I shall not name for security reasons."

You just named the school later in your letter.

"Albus Dumbledore Headmaster of Hogwarts."

Read his other posts Michael. :D he has a total of four troll letters.

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Reasonable
Hoboken, US
Apr 17, 2009 12:08 am EDT

Sorry, Dude, but that whole "Harry Potter" thing is for losers and tweens. Maybe you should use your obvious creative talents for something worthwhile, like a juggling act, or maybe mime.

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12:45 pm EDT
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Walmart awful place

My wife and I believe that our rights are being violated when after paying for your items at Walmart you are stopped at the door and asked to prove that you payed for them. I do believe that after the transaction of paying those items are yours and you should not have to prove anything. If they believe you stole something you need to call the cops. The burden of proof is on them. I am shopping with them in good faith and I do not like to be accused. My wife and I are middle aged and handicapped. If they falsely call the police do I have a reason to sue. I also would like to know our rights here as customers because this is indignifying to both of us.

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Sarah
, US
Dec 06, 2008 6:26 am EST

I purchased a beautiful comforter set from Wal-Mart. It had large patched squares on the pillow shams and comforter which were made of jewel toned thick silken fabric, and some velvet, which all looked well made and durable. The fabric care tag recommended Dry Clean Only. I put the set on the day bed of my spare bedroom/office. I'd never washed the comforter, and had not had to have it cleaned yet.

Sometimes I would lay on the day bed where I would doing my bible study or read other books. Though in no way was the comforter roughed up, many of the patches on the comforter and pillow shams came apart at the seams, and I am a petite woman (no pun intended to anyone about weight).

A new comforter should not come apart at the seams, especially from simply lying on it by a small woman who weighs just over 100 pounds. The reason for this is that there certain patches were made of many threads of satin type threading. I think because when the squares of the fabrics were cut they were not surged to prevent raveling; so the seams gave way at the slightest tension. It was over the 30 days return period since I'd bought the comforter.

I'd not immediately put the comforter on the bed as it had remained in the zipper plastic comforter bag for a time. I put the set into the bag, which was just like I purchased it. I usually keep receipts; but had lost this one in the process of moving; so I didn't have a receipt. Wal-mart refused to give me a refund or an exchange. They have some policy that you can't have but so many returns without a receipt within a certain period.

That was not the problem in my case; as I'd not returned anything there in a very long time, maybe 1-2 years. They'd always had a policy of making an even exchange without a receipt. The bar code was in the system and the price was just what was on the bar code on the comforter's plaster container. It was obvious that the comforter had not been abused as it was not even dirty or signs of wear or abuse or such.

I was stuck with a barely used piece of junk which i'd paid over $60 for. I may as well have taken $60 and flushed it down the toilet. I asked to speak to a manager. A manager came and acted as though he could not have given a rat's tail about whether any customer was satisfied with Wal-Mart. His attitude was like 'whoopy dooo, I don't care.'

When Wal-Mart made their big devut here in America, their attitude was like 'Yes sir, Yes Man, We will do any and everything to ensure customer satisfaction.' Once they got the Supercenters set up, the entire concept of customer orientation went out the window. There are many people who will not even shop at Wal-Mart. I think Wal-Mart is one of the worst things to have ever came to being in America.

Wal-Mart put many smaller retailers and grocers out of business by their big come on of customer orientation. Then once they got the general population 'reeled in', they stopped discontinued customers orientation completely. I think if many people stopped shopping there and acted like they don't care about Wal-Mart, they might bring it back on and act like a company that gives a care.

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lcyoro
Waialua, US
Aug 17, 2009 6:48 pm EDT

Costco and Sam' Club (a company owned and operated by Walmart) check your receipts and no one complains. Why do people feel so indignant and personnally attacked. Theft is getting out of hand and this is a VERY small way to try to deter it. It is just another sign of the future, like having to wear a seatbelt, putting your kids in carseats, mandatory vehicle insurance. Now these things are "normal". Get used to it or stay home!

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Aidan
Middletown, US
Aug 17, 2009 1:24 am EDT

Wait. You're mad cause...the door greeters ask to see your receipt? What the hell is wrong with you? It takes like...2 seconds. They're just trying to cover their butts, and scare off potential shoplifters. By checking your receipt, their enabling their stores to continue providing those low prices that you love. It's not like their asking you to step to the side and pull down your pants for them to perform a cavity search before you leave the store.

Get over yourself, and move into the real world. With today's society, showing your receipt will soon be a standard at every store you shop at. Maybe you should look into shopping online, if you don't like that?

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yagami
Carol Stream, US
May 31, 2009 12:20 am EDT

I totally agree with P. Engle. How odd it is that that "policy" depends on what part of town you live in. Techincally, by law they have no reason to search you. That would be unlawful. I imagine you can just walk on by, what are they going to do, call the cops? For what? You didn't steal anything.
Secondly, I do not shop at Wal-mart if I can avoid it. That place is like a zoo. Not to mention their stance on Unions.

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Tragos
Norman, US
May 31, 2009 12:12 am EDT

quit complaining, if you had something to hide you would complain, and yes those items are yours but what about the depends diapers you "forgot" about in the bottom of your cart?

binder
binder
, US
May 27, 2009 12:15 am EDT

Contrary to popular belief, that policy is not in place to inconvience you - it's to protect Walmart. They don't know if you've done something to the comforter - whether you read the bible or not. Do you know how many people would be trying to scam Walmart if they did away with the reciept policy? They don't know you - what makes you so special that they should disregard their policies? Bend the rules for one & they'd have to bend the rules for the rest. You want to get mad at something, get mad at the hordes of scammers that try to rip places like Walmart off, the REASON they have those policies in the first place.

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principinga
, US
May 26, 2009 11:56 pm EDT

petite bottom...ftw

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principinga
, US
May 26, 2009 11:55 pm EDT

freak...is this your petite bottom?

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P.Engle
Nolensville, US
May 10, 2009 2:55 am EDT

Personally, I agree this is a demeaning policy. However, I disagree that it is 'policy'. The Wal-Mart located in the 'bad part of town' checks receipts...the Wal-Mart in the 'good part of town' does not...ever...even when carrying items not bagged.

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mrsquigles
North Platte, US
Apr 28, 2009 11:56 pm EDT
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"I also would like to know our rights here as customers because this is indignifying to both of us."
You and everybody else.

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Walmart price gouging

Due to the recent tax increase on tobacco, loose tobacco (Top, Bugler, Drum, etc..) increased by just over $26 per pound. It doesn't take much math to calculate the increase for a 6 ounce can of tobacco. Yet when I went to the nearest WalMart to buy a can of Top tobacco, the price had gone from around $14 to over $36. That's at least a 22 dollar increase. The same is being done in the Brookshire Bros. chain of grocery stores in Texas. They have anticipated an increase in people who are willing to roll their own to save money, so they're raised the prices. I urge others to order from catalogs or order online. The businesses that I mentioned will not be getting my business any longer.

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Wallyworldhater
Arlington, US
Jun 05, 2009 4:05 pm EDT

I too went in to get a can of Bugler for my son stationed on Iraq. He had a friend get some from Louisana a month ago and it was only 12.oo + tax. When I asked for the price, the lady scanned it and it came to $39.16 with tax! I almost swore out loud. I asked why it was so high, and the response was, "Well, tobacco prices have gone up three times this year. Plus the new tax." I called my wife because she had spoken to my son, and asked her if he had meant the can or a pouch of it. She said the can. I told her how much it was, because he had ask us to send two cans, and she said to go ahead and get one. My wife talked to him again that night, and when she told him how much it was, he said to forget it, just take it back. So, today I went back to the store with the UNOPENED can, reciept in hand, and after waiting twenty minutes for the "enthustiastic" Wal-Mart employee behind the return counter, was then informed that I could not return it. I asked why and was told that it being a tobacco product, it could not be returned, and that there was a sign in the tobacco shop that stated that. I never saw any sign. I told her that I wanted to see a manager. That took another twenty minutes before the "enthustiastic" manager came strolling slowy to the front. She just looked at me, a glaze in her eyes, and said "Yes sir, what can I do for you." I told her that what I had told the other person, and that I wanted to return it. Well, I just got the same old song and dance, "Texas law says we can't take a tobacco product back once it is purchased and leaves the store." Well, needless to say, Wal-Mart has become even lower in my opinion, if that is possible, and I will not do any further business with them.

Boycot Wal-Mart (The GREEDY SOB'S) Pass it on!

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Walmart fraud and lies

I have had an on going problem with Douglas tires I purchased at WalMart. I read another thread on Douglas tires. My concern is not the same. First, I have a 2001 Century Custom. I drive approximately 10, 000 miles a year--mostly in my neighborhood which is relatively new and the roads are well maintained. I take a few trips out of town each year which average 400 miles round trip on interstate highways. I am not an expert and do not claim to be one. I maintain my car as per manufacturer recommendations. I think I have addressed the major issues which arose in the other thread.

My problem is different. I admittedly purchased the tires because they were inexpensive. Since I do not drive as much as most people I know, I did not see the need for high performance tires. I went to WalMart because I am a single mom on a disability income. That was a mistake which has cost me.

I purchased two tires in 2005. The tread wear was acceptable. In 2006, the tire would not hold pressure and was replaced under the road hazard warranty I purchased for $10. Okay, I thought that I might have hit something and not noticed it. However, a few months later, I noticed a separation on the sidewall--a straight line across the sidewall which ballooned out on both sides of the line. I took the tire back. I was once again told that it was a case of road hazard and that the tires were horrible and caused problems--two different WalMart tire employees told me this. In May of this year, I noticed yet another identical line across the sidewall. I took the tire back and was once again told that I must have hit something and that with this particular Douglas tire, going over a speed bump at 5 mph could do the tire in--I was charged $20 for tread wear (which, mysteriously was not recorded) and $10 for yet another road warranty plus balancing and stem charge. It is now June and I have another line across the tread. I have had the tire for 1 month and 3 days. After inspecting all of my other tires and seeing that I do not have a pattern of uneven wear or abuse, the manager agreed to replace the tire free.

After some discussion, I was not charged for the balance, road hazard warranty and stem (another $18). The new tire was mounted. I drove home a total of 2 miles. You can run your hand around the tire and feel where the belt is joined. There is already a rough spot. I guarantee that within a very short time, there will be a line form across the sidewall and my problem will reappear.

I have driven 20, 000 miles since the first Douglas tires were installed. One tire made it the 20, 000 miles. That tire would not have made it close to the warranty. Since I feared that It would develop the problem and had it replaced with a better tire. Two different WalMart tire employees have told me that the problem is with the low end Douglas tires. I asked if they would apply the proration to a better tire. I was told no. I feel like I have been caught in a trap. Since I replaced the Douglas tire, I theoretically had several thousand miles of warranty Although WalMart employees changed their mind about the initial source of the problem and now say it is a manufacturer problem, I was still required to pay from $18 to $41 each time the sidewall separates. Why, if they believe it to be a defect in the tire, should I be out for a new road hazard warranty and the other charges? If, as my local WalMart employees have said, the tire is problematic, why are they still selling the tire? Between the road warranties, stems, balancing, etc, I have been out $100 over the cosst of the tire itself PLUS tread wear (fortunately, minor). I should have bought high performance tires. Even today, although I have only had the latest tire for 1 month, the tire tech said it was just the tires. I will not purchase more tires at WalMart. I am praying that the latest tire lasts until my income tax return in Jan. so that I can replace it with a much better tire.

This is a problem with how the tires are manufactured--the fact that the tire put on today is already suspect should be proof enough that it is not my vehicle or my driving. I will never purchase Douglas tires. WalMart has pocketed $40 for road hazard warranties when no road hazard was involved. They should not sell tires their employees say are defective.

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Tech123
Algonquin, US
Jan 25, 2010 2:30 am EST

Douglas is the Cheapest Tire because it is a Crap tire. It's the last resort if you plan on getting rid of the car and have to buy tires then great. Get the Douglas but make sure you sell it right away. Ever here of the saying you get what you pay for. Duh don't keep buying the same tire if it keeps giving you trouble. I think this Complaint could go either way. Yes it's a bad tire but also the Buyer was STUPID in buying a tire they knew was bad over and over again.

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proud[usaf]wifey
, US
Dec 14, 2009 12:56 pm EST

You think after having problems with the same brand of tires over and over again that you would stop buying that brand and spend a little more money and get some that are well worth the money. If you think about it, you could've just spent the money and gotten some decent ones versus buying the el cheapo's and ended up spending the same in the end. Think about it.

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9:39 pm EDT
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Walmart can't resolve issues

My daughter received a money card from my father for her birthday. When he purchased it, the clerks neglected to tell him that it had to be activated with a special code on the bottom of the receipt. (It does state this information on the back of the envelope that the card comes in, in small print, however.) Never-the-less, my father didn't read it, and wasn't informed of it. I have now spent the last 2 months attempting to convince someone, anyone at Walmart, to help me locate the SPECIAL code! To no avail, I still have no answers! There is apparently no identifying numbers, codes, bar codes, etc. to isolate this purchase. As sophisticated as computers are today, tracking inventory and whatever else needs to be done, they cannot locate a purchase made at a particular store, on a given date, with barcodes and amounts loaded onto the card. How convenient that is for them! I have called the numbers listed on the card, but if you haven't activated it, then the automated system disconnects(it doesn't allow you to speak with a real live person). I have contacted the managers of the stores in my location, who have contacted managers at the purchase location, still no information, except "sorry, it says you have to have the receipt to activate". I have even contacted GE Money, the issuing company, they also refuse to help. Where do I go now? This cannot be this hard! There has to be a way to track and identify these cards.
anyone with any insight, please advise!
email: [protected]@gmail.com

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Update by Kelly
Mar 04, 2010 8:28 pm EST

I agree, this is a frustrating problem and it took me several weeks to finally resolve it. I eventually contacted Walmart's Corporate Headquarters where I received a much needed helpful email. I have attached it below for all to see. I have no idea why this has to be so difficult, but apparently the information is not widely publicized, even to the managers and customer service associates of Walmart. I actually printed a copy and hand delivered it to my local store where the CS Associates truly tried, without success, to help me.

Hopefully this will get posted where it can be seen! If you stumble upon it, please copy it, save it, or send it on to anyone who may need it! Money is too hard to come by these days to just let it go!
My issue involved the Walmart Money Card and I know it has helped several people who have contacted me from this website . I do not know if it will also work with other issuers but if not, contact the corporate headquarters! Might as well start at the top!

Keep in mind you will be required to give personal info, which is not a problem for most. The retrieval of the money was good enough reason for me, but the principle of the matter was the icing on the cake. The card was a gift to my daughter, and I was certainly going to exhaust all possible solutions. It paid off in the end!

[***If you require information regarding Activation of a Wal-Mart MoneyCard please call the Wal-Mart MoneyCard - Activation Line at [protected]. They are open M-F 5:00 am - 10:00 pm PT, and Sat. & Sun. 5:00 am - 7:00 pm PT 365 days.

NOTE: If you have lost the receipt with the Activation Number on it, you can call this number and enter a sequence of numbers up to 14 digits 3 separate times ( EX: 1, 2, 3, 4, 5, 6, 7, 8, 9, 1, 2, 3 etc ) to start the activation process. Once you do this, you will be asked to provide personal information for security reasons prior to speaking with a representative.

Thank you,
Customer Relations***]

Good Luck to All!

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mirandamber
Herriman, US
Apr 17, 2010 2:40 pm EDT

Yes I am with the post above mine, go through the activation proccess. And the quickest way to bypass all the garbage is to enter a date of birth UNDER 18 years of age, You will immediately get a live person. I figured this out after about 6 calls.

I got the cards for my kids, activated them online and never got the personalized cards. I wasnt going to let the kids use them until the personalized cards came, but they never did. (because I put them in the kids names and they are under 18) So I called to speak to someone and it was a joke.

Just use a birthdate that makes you well under 18 and they will get you to an agent to speak to "a parent"

What a nightmare!

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Emily Milas
, US
Mar 04, 2010 11:54 am EST

That is what happened to me. I purchased 50.00 Walmart Visa gift, (plus 6.00 service charge), moneycards for my neice and nephew. They lost the authorization codes and have not been able to use them. I called the number on the back of the card and there is no live person to talk to. If you reach one there is a charge. I called the Green Dot bank that creates the card and they said to call the number on the back of the card. The Walmart, in Greer, SC tried to retrieve my credit card purchases on the corresponding days but was unable to get the codes.
They had no other suggestions. The contract, which the buyer is suppose to explain to the recipient, is 3 pages of legalese! My neice and nephew are 14 yrs. old! If the card has not been used after 60 days, it is forfeited. I am out 106.00 dollars and Walmart and Green Dot gained. Crdeit card legislation was passed by Congressman Levin but did not address this problem. It is a legal scam! The Walmart and Visa names draw the buyer in, who has no awareness of the problems., Walmart knows that few people will pursue the problems if the process is difficult. Anyone with advice?

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Walmart rip off

This is the second time I bought a Walmart money card and when I put 250.00 on it and tried to pay my light bill it would not process. So I wondered what was going on because the bill was only 220.00. Then I called them and the man told me that because my first card had my middle and last name and my current card had my first and last name they had to close my account even though I explained everything to him, gave my social and DOB he said because of security reasons.Now I have a return fee of 25.00 added to my light bill because it didn't process even though when I did it online it showed as paid. Anyone with insight on this please respond. This is bulls$#@.

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guest100
abilen, US
Apr 20, 2012 3:29 am EDT

I bought temp cards that I never received the permanent cards for and when I finally did receive a permanent card they tell me that I can not activate the card and that they do not want my business. They do not care that due to their own incompetance I did not get cards in the mail. They told me I can never open an account with them. DO NOT beleive them when they say you can have more than one card. The whole thing is you pay for them monthly so what is the big deal. This company is getting too big for its own good.

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BHinesU
, US
Mar 03, 2010 12:52 pm EST

I agree with all of what has been said... mama66605 and the rest of you have a right to be pissed. It is some Bulls***! I hope you all can get or got that crap resolved.

But don't let everyday BS keep you down. Take a deep breath and relax... life is too short to be stressed over silly stuff... no matter how small or big. Everything will work itself out in the end.

~Raleigh, NC guy (formerly Charleston, SC guy)

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c_navarro
Sonora, US
Aug 21, 2009 12:54 pm EDT

Same thing happened to me ... 2 cards slight difference in name, suffix missing or something ridiculous. Now my sattelite service has been disconnected and my $100 is floating in the U.S. Postal service somewhere! They cancelled the acct or blocked it or something and I was never notified. They may have the RIGHT to do it but don't they have the RESPONSIBILTY to notify customers of an acct closure? I should have NEVER had been allowed to reload a card that was closed. And why was I still paying a monthly service fee on a card that was unable to provide me a service? So now I'm out the $3 reload fee, $3 monthly service fee, my utility has been disconnected, and I'm waiting for my check. Class action law suit anyone? If we demand retribution maybe the company will stop robbing people. I say file against Walmart money card and all it's affiliates GE Financial and GreenDot!

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imtried
Chattanooga, US
May 29, 2009 11:23 am EDT

i am in total agreement with this issue i bought 1card a 12/2007 ago for my daughter as a christmas gift and since she is under age i put it in my name, me and my family wnt on a vacation tried to put money on that card in 12/2008 the card was expiried we had to get a new on and added that one under may name also and used it without a problem well there was a problem the dang 1st card wasnt expried and the 900$ that we put on the 2nd card was held up due to the 1st dang card not being canceled, my question how r we as proud (ha) walmart visa card holders supposed to know all the dang loop holes that walmart uses, i was so disappointed and upset i have not been back to walmart i dont care what they have unless it is GOD him self i will not step foot in a walmart, murphys or anything else that holds that name i am only one but MY MONEY MY RULES...

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dest
Boaz, US
May 26, 2009 12:17 pm EDT

They said the same to me. I got 2 cards one for me and was giving 1 to my husband but since i have 2 in my name both were cancelled, they got very rude with me over the phone and are refusing to give me my money back. Now what i am to do about paying my cable bill. They told me not their problem, well yes i think it is they r the ones refusing to let me the card i have had for 2 years now suddenly their is a problem and they refuse to refund my money.

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dawnjohnson5
alvin, US
Apr 27, 2009 9:04 pm EDT

I totally agree. They did the same thing to me. Twice. My refund check is in the mail again. That was $250 twice. No explanation.

I bought two cards the first time. One for my business and one perasonal. The website says you can have more than one. The cancelled both of those cards. I had no clue until I tried to use them. Was told they would mail me a check and nothing more.

I went out and bought another one. Same amount and same thing. Apparently my name is flagged. Apparently my second check is in the mail.

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Walmart horrible customer service

OMG! Where do I begin?! First off, I went into the studio on 04/09/2008 to schedule an appointment for my 6month old son to take pictures. I wanted him to have some Easter pictures taken along with just regular pictures. From the jump, the associate appeared a little 'disoriented.' I came into the studio while she was shooting a photo of a girl with her baby. I politely and patiently sat down and waited for her. I quietly sat as she went through the pictures with the customer and helped her decide on the package that she would get. Just as she appeared to be finishing up, I noticed that a woman and a man came into the store along with their daughter. Immediately after she was through with the girl and her baby, she turned her attention to the people that had just came in. Now, mind you.. I had been waiting now for about 25 mins... just to schedule an appointment. So, she took her time with the 'new customers' and got their pictures. The woman decided that she didn't want some of the pictures and they got into a whole discussion about that. So, I'm looking at the time and about now, I'm getting a little restless. So, since she couldn't convince the woman to take the rest of the pictures then, she put them away and the woman paid for what she wanted and then left. I simply stared at her (the associate). After about another five minutes, she goes and turns her attention to me now. She asked if she could help me and I told her YES! I would like to schedule an appointment for my son to take EASTER pictures. She asked me when I would like the appointment and I told her tomorrow if possible. She asked how old was my son and I told her 6 months. She then went on to say that she can do it early in the morning because she will be there and basically, she takes better pictures than the other photographers.. I kinda gave her a look and she said, I'm sorry, I guess I shouldn't say that.. So, she 'made' my appointment for 10am on 4/10/2008.. or so I thought. The following morning, I went down to the studio a little earlier than I was supposed to show up.. probably 10 minutes earlier. So, I went into walmart and did a little shopping. I came back and she was in there with the register drawer out. I knocked on the glass and asked if she was open and boy did she have an attitude! I decided to endure it for a moment, I want my son to have pictures and these were his 1st. So, me and my mother went into the studio and she took her sweet loving time about everything! She even left us in the store with her register out because someone called her on her telephone and told her that they were outside and that they went to hardees. So me and my mother are sitting there, just baffled.. and finally she comes back in. She then goes on about how she just left her register out as if WE took anything! I told her flatly, we didn't take anything! So, she asks me to fill out a form and I did. She looks into the computer and says that she doesn't have me scheduled for today. At this time, another woman walks in with a group of kids. Come to find out, she had booked my appointment for Saturday instead of the Friday like I requested. So, I told her that if it would be a problem, then I would just leave. She assured me that everything would be okay and we got started with the pictures. Now, mind you.. I wanted him to take Easter pics.. and I repeated it over and over again... NOT ONE of his photos pertained to EASTER! She threw his background together.. the props were DIRTY, it was just a horrible session! I was getting agitated, my mother was getting VERY angry and to top it off, she got on the telephone in the middle of shooting my son's pictures and started talking.. so when he did smile and look at the camera she didn't even get those shots! He started to get fussy and I told her that I didn't want to take anymore pictures that I wanted to end the shoot. She told me that she HAD to take more pictures and all this whoo haa! So, I continued to wait around and I allowed her to take more pictures.. My son is becoming restless and tired and I am ready to go. So, she is huffing and puffing and I said, enough! So, after she finished shooting his pictures, she takes me over to the counter and allows me to view his photos.. now even though I was already upset with the fact that she WOULD not take EASTER pictures of him, I decided that I would at least order a few photos that I liked. So, she is going through them, basically, decorating them the way she wants to and if I didn't like what she did, she would get upset about it. She even said in a snappy tone, YOU CAN GET YOUR PICTURES ANY WAY YOU WANT THEM..! So, at this point, my mother who is about ready to CURSE the woman, left out of the store with my son. So, I stayed there until she got finished doing everything on the computer. When we got to talking about the packages, she goes on to say that the best package for me would be $399.99. I was like whooooa.. wait a minute.. you don't have any cheaper packages than that. She flat out told me NO! She told me that I could go with the $7.99 package but I HAD to use his 1st picture that was taken and I couldn't change it out. His 1st picture was horrible.. he was crying in it! I was like well.. I don't want that package.. could you find me another package. She then went on to tell me.. as she is pointing out his different pictures that if I got this certain picture it would be $60.00 alone. If I got this picture it would be $30.00 for just ONE picture! So, she led me to believe that the package she spoke of at first was basically all I could get. I told her that was too expense and I didn't want to spend that much money on those pictures.. when in fact they didn't even have EASTER photos in them.. She had the NERVE to ask me if my mother would help me pay for these photos and I told her NO! She then went as far as to ask if my BABY'S FATHER would pay for my pictures.. now I'm pissed off. I didn't want to cause a scene because there were other customers in the store with their children.. but at this point, I was about to tell her to shove those pictures up her flabby ###! So then we go over to the counter and she gets to messing around... and asked me what I wanted to do. I asked if I had to pay all of the money up front and she said I had to pay at least $60.00. So, I ripped out a check and she told me not to fill it out because she was just going to run it through.. you know the E-check thing. So, we agreed that I would pay $60.00 as a down payment for the pictures. Well, guess what she did.. without me even knowing it.. she ran my check twice.. and I ended up paying a $120.00 deposit. I didn't notice it until after I got home. On the first receipt it has $60.00. But on the second receipt with a summary of my order and copies of the pics I order it read: down payment.. $120.00. I was furious! So, I called customer service and talked with some guy. I told him everything that happened and he did tell me that the store offered a variety of packages. I am so upset by now that I could turn RED if I was a few shades lighter! I told him about her running my check twice and he tells me she didn't. So, I'm looking over the receipts and I'm telling him that SHE DID charge me twice. I looked on the back of the check and you can see where it was ran twice! So, he tells me that he would call the store and give me a call back.. guess what.. he couldn't reach anyone at the store.. and so he wanted me to call them back on Saturday 04/11/2008 and they would cancel my order. I called the customer service number again to get the name and number of the district manager of that particular studio and THIS representative only gave me her name and told me that I had to talk to them. I am very unsatisfied with the service I received there and I want to talk to the district manager.. because I believe that she should know what type of person she has working in her store!

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lcyoro
Waialua, US
Jun 23, 2009 2:37 am EDT

Acually the photography studio is contracted out by Wal=mart. They are not walmart associates. Not that is matters

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jecie777
Scottsville, US
May 12, 2009 5:59 pm EDT

Holy! That made my day seem way better. Thanks

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Walmart unauthorized charges

Wal-Mart charged me over $7.00 for one box of Bryers Ice Cream! I thought my total was rather high but I did not scrutinize my receipt until I got home. This is when I realized that I was overcharged considerably for my Ice Cream. I normally pay between $2.75 - $4.99 for Bryers Ice Cream but at the time of this particular purchase my Ice Cream cost over $7.00.

Upon checking my receipt I learned that my ice cream was listed as IMPULSE IC. The UPC number next to the item marked as IMPULSE IC was the same as the UPC number on my box of Bryers Ice Cream. Someone at Walmart imputted the item name IMPULSE, with the letters IC, along with the UPC code for Bryers with great care.

The term used to identify this overpriced item 'IMPULSE IC' is of interest as well. Some may consider Ice Cream an impulse buy, a common term used in the world of retail marketing and sales.

I feel that this was done purposely by Wal-mart. I believe that they have considered the chances they would be taking If they ripped off consumers in this mannor.

A customer might be upset but would hardly leave the comfort of their home for two extra bucks or to return melted ice-cream.

I might never have noticed the high price of my ice-cream purchase that day, and with that said, I did in deed notice. I acknowledged that Wal-Mart has effectively ripped me off for an extra $2.00 or more that day.

And that day, I choose to enjoy my overpriced Bryers ice cream, I did not return it to the store, and I vowel never return to Wal-Mart or any of its Subsidiaries again.

Wal-Mart is what's wrong with America! We should have listened!

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proud[usaf]wifey
, US
Dec 14, 2009 1:05 pm EST

Seriously? Either you're used to buying it on sale or you definitely weren't paying attention at the check out. If you would've been paying attention while you were checking out you would've noticed this mistake and could've asked for a price check. Sometimes items get input into the system at the wrong price therefore ringing up incorrectly. Nobody's perfect and mistakes do happen. Also you should've checked the price of that item on the shelf and if it said that it was a lower price on the shelf than what it rang up as then you could've gotten it for the correct price, it also could've been brought to the store's attention, and it could've been corrected then and there. Wal-mart is not what's wrong with America. It's people that feel the need to complain about everything and can never be satisfied.

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Walmart - hiring process

To whom it may concern, I would like to give feedback on the current hiring process at Walmart. I was called into an interview at the Burbank location, and was offered a part time position as a Cashier that I was very excited to receive. I had stated on my application and verbally that I have a full time position, and that my availability was in the...

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Walmart advetisemens of the lowest prices

I went to wall becuss of their cosntant ads on tv, and in the paper and at the store, that they have the lowest price's!
I went to buy a carton of Kool SuperLong's becuse of their add, at Tates Creek sout, I bought the carton for$48.25, I went to four other place's within walking distane, all were $10.00's to $7.00's lower than Wallmart!
Like at Kroger's, Tates Creek Centre, who were $10.00's cheaper, 4101 Tates creek Road, 2721100, and Rite aid, Tates creek centre.
I tried contacting 1-800-wallmart, where there Wallmat stor manager evening shift said to call and con
mplain, but when I called there was nowhere, to complain to!
It said go there site www.WallMat.co.com, and there wasn't any place to complain!
I will not shoppe at Wallmart anymore!
Peter J Brown, 3395 Spangler Drive. 67, Lexington Ky, [protected]

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dietfood
, US
Nov 01, 2009 7:50 pm EST

yes, yes, yes you as to check the sales prices on wallmart products, this is going an for years...an it still not change. www.1wallmart.com

Walmart Customer Reviews Overview

Walmart is a leading retail giant that offers a wide range of products at affordable prices. With over 11,000 stores worldwide, Walmart has become a household name for millions of shoppers. The company's online store, Walmart.com, has also gained immense popularity among consumers.

Walmart.com has received numerous positive reviews from customers who appreciate the convenience of shopping from the comfort of their homes. The website is easy to navigate, and customers can easily find the products they are looking for. The site also offers a wide range of products, including electronics, home goods, clothing, and groceries.

Customers have praised Walmart.com for its competitive pricing, with many stating that they have found products at lower prices than other online retailers. The website also offers free shipping on orders over a certain amount, which is a significant advantage for customers.

Walmart.com has also received positive reviews for its customer service. The company has a dedicated customer service team that is available 24/7 to assist customers with any issues they may have. Customers have praised the team for their prompt and helpful responses.

Overall, Walmart.com has received overwhelmingly positive reviews from customers who appreciate the convenience, affordability, and customer service offered by the website. With its wide range of products and competitive pricing, Walmart.com is a top choice for online shoppers.

Walmart In-depth Review

Product Range and Variety:

Walmart offers a wide range of product categories to cater to diverse customer needs. From groceries and household essentials to electronics, clothing, and furniture, they have it all. The variety of products available is impressive, with numerous options within each category. Walmart also offers a mix of well-known brands and their own private label products, ensuring quality and affordability.

Pricing and Value for Money:

Walmart's pricing strategy is competitive, offering affordable options for budget-conscious shoppers. Their prices are often lower compared to competitors, making them a go-to choice for value for money. With their everyday low prices and frequent promotions, customers can save significantly on their purchases without compromising on quality.

Customer Service and Support:

Walmart provides multiple customer service options, including phone, email, and live chat, ensuring convenience and accessibility. The responsiveness and helpfulness of their customer support team are commendable, as they strive to address queries and resolve issues promptly. Their return and refund policies are customer-friendly, allowing hassle-free returns and exchanges.

Online Shopping Experience:

Walmart's website is user-friendly and easy to navigate, making the online shopping experience seamless. The checkout process is smooth, and they offer various payment options, including credit/debit cards and PayPal. Product information is readily available and accurate, helping customers make informed purchasing decisions.

Shipping and Delivery:

Walmart provides a range of shipping options, including standard, expedited, and free shipping for eligible orders. Their delivery speed is reliable, with most orders arriving within the estimated timeframe. The packaging is secure, ensuring products are well-protected during transit, and customers receive their items in excellent condition.

Customer Reviews and Ratings:

Customer reviews and ratings for Walmart are generally positive. Customers appreciate the wide product selection, competitive prices, and reliable service. Some common positive feedback includes fast delivery and helpful customer support. Negative feedback often revolves around occasional product availability issues or delays in customer service response. Overall, customer satisfaction with Walmart is high.

In-Store Experience:

Walmart stores are known for their cleanliness and organization. Shelves are well-stocked, making it easy for customers to find what they need. The staff is generally helpful and knowledgeable, assisting customers with their inquiries and providing guidance when needed.

Community and Social Responsibility:

Walmart is committed to social and environmental responsibility. They have various initiatives in place to promote sustainability, such as reducing waste and supporting renewable energy. Walmart actively engages with local communities through charitable donations and volunteering efforts, making a positive impact on society.

Loyalty Programs and Discounts:

Walmart offers loyalty programs like Walmart+, providing members with benefits such as free shipping, fuel discounts, and access to exclusive deals. They also have regular discounts and promotions, allowing customers to save even more. These programs provide significant value to frequent shoppers at Walmart.

Overall Rating and Recommendation:

Based on the evaluation of different aspects, Walmart deserves a high rating. Their extensive product range, competitive pricing, and excellent customer service make them a top choice for shoppers. Whether you prefer online shopping or in-store experiences, Walmart caters to your needs. We highly recommend Walmart to customers looking for quality products at affordable prices, backed by reliable service.

How to file a complaint about Walmart?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

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Walmart contacts

Phone numbers

+1 (800) 966-6546 +1 (800) 925-6278 More phone numbers

Website

walmart.com

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Use this comments board to leave complaints and reviews about Walmart. Discuss the issues you have had with Walmart and work with their customer service team to find a resolution.