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Walgreens / pharmacy

Chadds Ford, PA, United States

I am writing in to complain about the delay in care by the Walgreens pharmacy regarding obtaining glucose test strips for my patient. The patient has been waiting over 2 weeks to have his test strips renewed. When asking the walgreens staff why the delay we get answers such as, "waiting on medicare, " without clear knowledge that walgreens has called Medicare. Additional responses were " I wasn't here all week so not sure." This patient cannot check his blood sugars because of this error.

Date: 10/4-present time, patient still doesn't have strips
Who: [name removed], 70 year old male, 5/1/1947
Where: Walgreens Chadd ford PA

Please help us get the patient what he needs.

Bu
Oct 18, 2017

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