Waffle House / verbal abuse toward an elderly employee and 19 year old girl, by the 21 year old manager and unsanitary food handling by the same manager.
Witness verbal abuse in front of customers at booths 1 and 2 by the manager directed at a elderly and young girl employee.
The manager repeatedly in a harsh voice and words telling employees they couldn't take breaks, been seen throughout the afternoon standing around and not doing work. Many of the other employees were eatting, drinking, in and out of the back, all but the elderly lady.in fact the elderly lady claimed that was the first time she stepped back there while her customers in booth 1 were not ready to give their order, and they witness the insults.
While elderly lady was taking booth 1 order a few minutes later it was quite obvious she was upset and embarrass, the manager when into the back talking on his cell phone which he steps out often to do. The a elderly lady made a comment to the manager very softly. Manager snapped at her and ordered her in the back to continue to verbally insult her. The elderly lady ask for another employee to come back and witness the accusations that the manager was repeating. When the other employee was present the manager changed his stance, and manner to being more humbled.
The elderly lady asked for an apology from the manager for his insulting behavior, he wouldn't.
The manager went back to the grill to cook, and the next three orders that the elderly turned in to be called, all the sandwiches came out without the bacon and the food just tossed onto the plate. The elderly lady was upset and not her normal cheerful self.
The embarrassment of the incident was felt by everyone that witnessed it, other employees and customers.
This manager was seen the day before picking food that had fallen onto the nasty floor and set on the wood counter a few minutes later raw meat was set on the same spot on the counter. Customers that witness this reported it to their server and couldn't finish their meal. They told the cashier that they wouldn't be eatting there again.
The same manager does not wash his hands ever while handle food or after handling money. This has been witness by all the employees.
The manager is 21 years old, justin, in the south knoxville waffle house.
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